Active complaints

Showing items 1 to 20 of 62
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
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EAC
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NTB-001-027 2.2. Arbitrary customs classification 2021-07-26 Madagascar: Toamasina Port à gestion autonome ( sea port) SADC New View
Complaint: Dear All,

Shipment of 3 Shipment Ex port-Louis - Toamasina

B/L 912715161 (3 isotanks) et 912706516 (2 isotanks) ETD Port-Louis 21/7/2021 ETA Toamasina 26/7/2021

B/L 912756116 31/07/2021 ETD 31/07/2021 ETA Toamasina 05/08/2021

For B/L 912715161 et 912706516- After all the proper import procedures were made. Goods were delivered to our client premises. Customs requested for another product testing and a minutes was signed between customs and my client (Sama)

FYI, kindly note that for all product of this kind a product sample is provided to the ministry of health for a certificate of conformity. Same was received for both shipments.

Despite all the export and import procedures were followed scrupuciously and in good faith. To-date our client has not received any notification regarding the product testing and its results. The goods are in our client premises but cannot be used as long as clearance is not obtained from customs. All the queries made by our client to the customs has been unfruitful.

B/L 912756116 - Those isotanks are blocked in the port. No clearance will be received as long previous shipment has not received clearance form customs. All the storages incurred will be on the behalf of our client.

This situation is severely jeopardising our client activities given they are almost out of stock. On our side, we have not received any payment from our client given that there is no visibility about this customs issue.

We hope the above will help and remain at your disposal for any further info you may require.

Very best regards

JEAN FRANCOIS DESVEAUX
MANAGING DIRECTOR
Ground Floor2
Hi Tech Center
Coastal Road
Pointe Aux Sables
Mauritius
Office: +230 235 02 69
Mobile:+230 5 254 70 20
E-mail: jeanfrancoisd@skvaint.com
Website: www.skvaint.com
 
Products: 3808.94.9: --- Other:  
NTB-001-026 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 2021-08-18 Zimbabwe: Beitbridge South Africa New View
Complaint: There has been noticeable decrease in the volume of traffic crossing the Beitbridge border on the Zimbabwean side of the border for a few months now. On a normal working day +/- 1 500 trucks can cross the North South Corridor Border. The crossing entails Customs releases with the verification of other Government agencies to test and verify safety and security of the goods (Consignment).

However, in the last few months, the number has reduced to a maximum of +/- 400 trucks crossing the North South corridor. The drop in the movement of cargo is a combination of many factors and cannot be blamed solely on the hard infrastructure layout. An alignment with clear roles, responsibility, risk management profile , screening and removing of old outdated manual processes is required.

The challenge emanates from lack of harmonisation by enforcement Government agencies operating at the border which creates a huge bottleneck with minimal peace of mind, i.e SAPS on the South African side, Zimbabwe with its multiple Other Government Agencies involvement and linkage to a Private security company controlling the flow of cargo movement.
 
NTB-001-025 8.1. Government Policy and regulations 2021-08-10 Malawi: SONGWE KARONGA BOX 8 WEIGHBRIDGE Rwanda New View
Complaint: The Rwanda truck carrying Fertilizer TPT from Tanzania to Malawi Lilongwe was refused to enter Malawi and charged USD 1000 for violating third country rule a provision that is being applied betwen Zambia and Malawi to protect their national transport operators against foreign transporters not registered in Malawi. This is a discrimination against other trucks transporting goods to Malawi  
Progress: On 14 September 2021, Malawi Focal Point advised that the complaint was being attended and would revert with concrete feedback as soon as possible.  
NTB-001-023 8.1. Government Policy and regulations 2021-07-26 Democratic Republic of the Congo: The DRC government. Ministry of Transport South Africa New View
Complaint: The DRC has just published legislation prohibiting foreign vehicles from loading mining products and to remove (export) them from the DRC. The unofficial translation of the new DRC amendment:Article 4-It is strictly forbidden for any vehicle not registered in the Democratic Republic of Congo to load goods, in this case mining products from the national territory; In the event of violation of the above paragraph, the goods are immediately unloaded at the shipper's risk.

According to an unofficial translation of article four of the amendment affecting the DRC's road freight sector, "it is strictly forbidden for any vehicle not registered in the DRC to load goods, in this case mining products, from the national territory”.

The article continues, saying "in the event of violation of the above paragraph, the goods are immediately unloaded at the shipper's risk”. The decision is expected to have a wide-ranging impact on exports out of the DRC's Copperbelt region, with some transporters going so far as to say that it's wholly impractical and a protectionist strategy that is bound to boomerang against the government in Kinshasa.
 
NTB-001-022 1.15. Other 2021-04-06 Zimbabwe: Ministry of Industry and Commerce Zambia New View
Complaint: An exporter in Zambia has been facing challenges obtaining import permits from the Ministry of Industry and Commerce in Zimbabwe as they are often told that they're non available. Alternatively, some officer from the above mentioned ministry informally tell them that they can use an already existing import permit for a Zimbabwean company but have to pay a price above than they would have obtained the permit from the ministry.  
Products: 1905.31: Sweet biscuits  
NTB-001-017 2.8. Lengthy and costly customs clearance procedures 2021-02-09 SADC SADC New View
Complaint: Differences on the Health Attestation requirements for different countries within the SADC region

1. resulting to the same products having to comply with multiple requirements.
2. Multiple movement certificate has to be issued by the State Vet for the same product in order to meet exporting country’s requirements. This is done for every lot to ensure easy exportation of products by Nestle and our customers.
3. The difference in requirements has resulted in shipment rejections by State Vet since picking of stock for exportation is done at the warehouse after movement certificate has be issued.
4. Above has a huge impact on cost, time delays and meeting customer service level.
This is experienced in Eswatini, Namibia, Zambia and Zimbabwe. The health authorities are requested to look into it and facilitate trade.
 
NTB-001-016 2.10. Inadequate or unreasonable customs procedures and charges 2021-04-28 Uganda In process View
Complaint: Exporters of mattresses are suddenly required to pay 1250 USD dollars per mattress.This is an unclear tax and exorbitant.  
Progress: On 28 May 2021, Focal Point for The Republic of South Sudan reported that they had taken note and are investigating. However, they request that Uganda to provide them with copies of receipts issued by the Tax Authorities to verify and easily take action with evidence.  
Products: 9404.2: - Mattresses :  
NTB-001-014 1.6. Domestic assistance programmes for companies
Policy/Regulatory
2021-03-17 South Africa: Rhodes Quality, Cape Town Botswana New View
Complaint: We are a freight logistics company based in Gaborone, Botswana(100% citizen). During registration on supplies portals in South Africa they require us (Foreign freight logistics companies without branches in South Africa ) to be BBBEE compliant despite we providing them with all company documents verifying that we are foreign based with Head Offices out of South Africa borders. Because of the nature of our business which compels us to conduct cross border transportation, South African supplies would immediately inform us we can't do business with them on the basis of non - compliant on BBBEE requirements. Arrangement in place promotes South African transporters to do cross border and prohibits foreign transporters to haul commodities back to country of operation. Please note we are not issued with any documents as a dispensation on our Head offices out of South African borders.

Kindly assist in the best possible way.
 
NTB-001-010 2.6. Additional taxes and other charges 2020-03-20 Uganda: Busia Kenya In process View
Complaint: INIQUITOUS TAX AND RESTRICTION OF TRADE
In order to export poultry products to Uganda, a Kenyan farmer/producer is charged 18% VAT, 6% withholding tax and 1% road levy. This is 25% cumulative tax payable to Uganda Revenue Authority (URA). It is important to note that in Uganda chicken is not vatable, yet they charge VAT on chicken from Kenya.
 
Progress: On 17 May 2021, Uganda Focal Point reported that the Republic of Uganda held a Bilateral meeting with Kenya and agreed on a time frame of 1st July 2021 to resolve this and other NTBs related to taxation.  
Products: 0207.13: Fresh or chilled cuts and edible offal of fowls of the species Gallus domesticus  
NTB-001-008 2.2. Arbitrary customs classification 2020-05-05 Zambia: Ministry of Livestock and Fisheries In process View
Complaint: Nestle is facing Product classification challenges in the Zambian market involving imitation products that are not dairy who are classified as dairy and face similar penalties that dairy products face. This product in question is Cremora which is classified by the authorities as a dairy product. However, CREMORA is a non-dairy creamer. To this effect, the request is to consider CREMORA for exemption from the dairy category of definition and profile of the product.  
NTB-001-007 2.6. Additional taxes and other charges 2021-02-25 Zambia: Livingstone In process View
Complaint: A member of the South African Brand owners Association is experiencing push back from Zambia’s Ministry of Health in that they do not want to issue the Zambian importers a Health Clearance certificate unless the product has been subjected to re-testing in Zambia.
The association presented the Certificate of Analysis issued by South African Department of Agriculture, Land Reform and Rural Development which is responsible for analysis of products in South Africa, which was rejected by Zambia authorities.
The importers ended up going to meet the Permanent Secretary at the Ministry of Health to plead their case for clearance of which the Ministry said that they could not advise on which specific metals to test and advised that for future reference and to avoid this occurring again, the importers may use the former certificates to identify the metals that are present to enable the lab to test accurately. The example attached by the Ministry was for the inclusion of the following tests:
Natamycin
Sorbic Acid
Zinc – ZN
Copper – CU
Iron – FE
Lead – PB
For years the South African Health Clearance Certificate was accepted. The duplication of test conducted results in the below additional costs for our importer:
R240 per wine selected. We export 202 skus. If we have to test all of them at least once a year then we will spend R48 480 annually to confirm that our products are in spect.
Following the meeting with Ministry of Health , the Zambian importers reported that some past COA’s have successfully now managed to gain clearance for 2021 Q1 and Q2. We would appreciate if this matter can be resolved.
 
Progress: On 12 may 2021, South Africa Focal Point reported that the NTB remained unresolved and that the products are still stuck at Livingstone the border. The exporter requested that the Focal Points for Zambia and South Africa arrange for an interim arrangements to have them released, or they should advise exporter what to do to have them released until they come up with a permanent solution. This matter has been bought to the attention of Zambia Focal Points .  
NTB-001-006 2.2. Arbitrary customs classification 2021-01-28 Zimbabwe: Chirundu Zimbabwe In process View
Complaint: AGENTS charged as a criminal offense and penalised for not attaching Permit.

Due to COVID 19 Restrictions in place for Zimbabwe small scale cross border traders their goods are now spending more days at border posts due to the long processing requirements' which they never new when they enjoyed using COMESA STR which was suspended because of COVID as they are not allowed to clear there goods at the borders . Trade is only allowed to be done through the clearing of agents, Those few traders who are using the agents are facing numerous challenges which include requirements for permits and licenses for STR qualifying goods which are beyond the reach of many thereby marginalizing the rest of the traders .

On 28 January 2021 an entry for sweets and sherbets was done by the agent at Chirundu . The Agent erroneously omitted to attach permit for bio safety and the agent was fined an astronomical figure of 400,000 RTGs and when he appealed for that decision of the amount it was doubled to 800,000 RTGS which translate to above US$8000 on the day's exchange rate. ZIMRA classified omission to attach a biosafety permit as a criminal offense attracting a fine outlined in SI 25 of 2021 the Criminal Law (Codification and Reform) (Standard Scale of Fines) Notice, 2021.This notice is issued by the Minister in terms of section 280 of the Criminal Law (Codification and Reform) Act [Chapter 9:23]. On reading the Act, it is not clear if omission to attach a document constitute a criminal offense .

The goods now have 12 working days at the border and the consignment was for a small-scale trader who is not a company, and these are the people who live on hand to mouth trade. The level of fines for clearing agents are Punitive rather than Correctional, Agents are now afraid of clearing goods for small scale traders as they are heavily fined for omissions and errors which are a common thing in the world, Permits are cumbersome to obtain for some of them.

1. ZIMRA is urged to reconsider the classification of error from “Criminal Offense” to “Omission to attach a required document” and therefore the reduce level of fine
2. The relevant Government Department is requested to consider allowing clearance of COMESA STR goods by TIDOs during this COVID period when they get to the border under modalities to be agreed upon by the authorities.
 
Progress: The COMESA NTB Unit on closer scrutiny of the NTB observed that this is a Non- Tariff Measure affecting Cross border traders and advised that the unit will engage Zimbabwe on the way forward to resolve this complaint  
NTB-001-005 2.2. Arbitrary customs classification 2021-01-05 Zimbabwe: Chirundu Zimbabwe In process View
Complaint: CROSS BORDER TRADE RELATED
Cross border trade was affected by the lockdown put in place under the COMESA COVID-19 Regulations implemented by Member States because of challenges the pandemic brought. While the COVID-19 Measures are welcome, the lockdown did not have other mechanisms which were put in place to cover the informal sector as majority of them are women who are also bread winners whose small savings and profits are meant for schools and general welfare of the family. As much as traders pay heed to COVID 19 regulations this does not substitute food on the table. Government appreciated movement of goods by trucks as a way of decongesting borders thereby small scale traders being marginalized.

COMESA SIMPLIFIED REGIME is a system done by COMESA Members States to simply trade for small trade players, in this Pandemic lockdown , why don't the Government allow small scale traders to organize themselves through CBTAs and COMESA TRADE INFORMATION OFFICERS to clear their wares in a simplified manner. Traders can send their money by wire transfer or MUKURU then goods are sent to the border and all the clearing formalities are done by the TIDO, the same way clearing agents are doing it. The current arrangement where only agents allowed to do clearances for cross border traders has increased their cost of doing business drastically as the the clearing formalities takes more time 3-4 working days from time when an entry is done where as the STR clearance through TIDO takes hours for a small consignment of $1000.00 STR threshold value and goods are released, goods which are on of eligible products
 
Progress: On 29 July 2021, Zimbabwe Focal Point reported that they took note of the concerns raised by the small traders and in order for authorities to embrace the need for small traders to operate in the same way the clearing agents are doing, there is need for operational procedures to be put in place so that this can be implemented.In that regard, there is need for the small traders through their association to put a submission through higher authority so that operational procedures can be put in place in the same way the various operational procedures have been put in place to guide us in our operations during this Covid 19 pandemic taking note of the fact that consignments that are worth $1000 and above are supposed to be cleared through the Commercial desk.  
Products: 2202: Waters, including mineral waters and aerated waters, containing added sugar or other sweetening matter or flavoured, and other non-alcoholic beverages, not including fruit or vegetable juices of heading 20.09., 3401: Soap; organic surface-active products and preparations for use as soap, in the form of bars, cakes, moulded pieces or shapes, whether or not containing soap; organic surface-active products and preparations for washing the skin, in the form of liquid or c and 3005: Wadding, gauze, bandages and similar articles (for example, dressings, adhesive plasters, poultices), impregnated or coated with pharmaceutical substances or put up in forms or packings for retail sale for medical, surgical, dental or veterinary purposes  
NTB-001-004 2.8. Lengthy and costly customs clearance procedures 2020-12-31 Zambia: Kariba Zimbabwe In process View
Complaint: Introduction of Statutory Instrument 115 of 2020, Ports of Entry and Routes Amendment Order, page 785 of S.I. 115 -2020 Indicates borders and regulating hours of operation, Kariba and Victoria Falls being affected. For goods destined for Kariba, it will be very difficult and costly for traders to go via chirundu and back to Kariba . The chuiiurundu kariba route doubles the distance and therefire craetes additional cost for landing same product in Kariba. Distance to transport goods directly from Siavonga Juction to Kariba border is 78 kms . Whereas ,the Chirundu routes is: Siyavonga to the border chirundu (20kms); Add 62 kms from chirundu border to Makuti then 77 kms from Makuti to Kariba, totalling 159kms.
This Order disturbs the spirit of Regional integration , traders are crying because of COVID 19 and its effects then another 115 Pandemic, . If all exports are centralized to pass through chirundu it means we are putting pressure at one point this in turn increases chances of smuggling and paying bribes, as of more days are spent at the border. This will give pressure to clearing agents who will make errors in making entries leading to pay heavy fines, the agent will simply abandon the goods leading to the bond being cancelled , this will cause traders to have other options of smuggling and paying bribes, WHY DONT THERE BE CORRECTIVE MEASURES THAN PUNITIVE MEASURES.

This S.I. has come at a point where Zimbabwean traders are not allowed to clear goods over the counter because of COVID 19 and other regulations
 
Progress: During the1st meeting of the COMESA Regional forum on NTBs which was held from 16 to 17, Zimbabwe requested Zambia to consider opening the Victoria Falls Border post to allow exports of coal and other products in order to reduce landed costs to consumers. Zambia explained that SI 115 was introduced to preserve Livingstone as a tourist town by diverting bulk cargo transport to rail transport. With regard to formal communication by Zimbabwe to Zambia on this issue, Zambia reported that the Ministry of Commerce, Trade and Industry had not received the communication from Zimbabwe and undertook to make follow up and respond. We therefore request Zambia to provide update on whether the formal response to Zimbabwe was sent or not.  
Products: 1905: Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products., 3401: Soap; organic surface-active products and preparations for use as soap, in the form of bars, cakes, moulded pieces or shapes, whether or not containing soap; organic surface-active products and preparations for washing the skin, in the form of liquid or c and 3401: Soap; organic surface-active products and preparations for use as soap, in the form of bars, cakes, moulded pieces or shapes, whether or not containing soap; organic surface-active products and preparations for washing the skin, in the form of liquid or c  
NTB-001-003 8.1. Government Policy and regulations 2021-01-26 Zambia: Zambia Revenue Authority In process View
Complaint: Government of Zambia issues Statutory Instrument 115 of 2020 , The Customs and Excise Ports of Entry and Routes Amendment Order, 2020, 9A(1) Reads , goods exported through Victoria Falls port in accordance with this paragraph shall be transported by rail, this Order automatically is a ban to export goods to Zimbabwe as the whole process to export using rail is a burdensome to trade by small scale players. Most goods are bought in Kamwala area shops and some being bought in the industrial areas which small players can easily transport using their vehicles or hired vehicles as they combine wares. Introduction for use of Rail is a clear indication by the Government of Zambia to ban export of certain commodities to Zimbabwe as market access will be a challenge to those living within Victoria Falls and the whole part of matebelalend as they are forced to use Chirundu exit .
Trucks can reach Victoria Falls within a day which is different from train, trucks you can accompany your goods different from train, trucks you can be cleared in time whereas using train everything is dumped at one place. this will open other avenues of bush borders or direct smuggling at the borders as officials will not be clearing goods in trucks
 
Progress: On 6 May 2021, Zambia Focal Point reported that :
SI 115 is meant:
1. to control which goods can be imported and exported on the basis of station competences regarding, infrastructure, man power competencies and presence of other regulatory Agencies
2. Victoria falls is a national heritage and tourism site which is meant to be preserved as such by SI 115 by preventing huge truck spending hours there thus affecting the eco system of this site.
 
Products: 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS , 1905: Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products. and 0401: Milk and cream, not concentrated nor containing added sugar or other sweetening matter.  
NTB-001-001 1.14. Lack of coordination between government institutions 2021-01-19 Namibia: NRST Head Office / Innovation Hub Cnr, Louis Raymond & Grant Webster Street Private Bag 13253 Windhoek Tel: +264 61 431 7000/99 Fax: + 264 61 216 531/+ 264 61 235 758 Email: info@ncrst.na South Africa New View
Complaint: 1. GMO thresholds - Namibia is 1% and South Africa is 5%

2. The above then has implications on what should be labeled.

3. The prescribed GMO wording is also different

4. Namibia also requests additional information from the rights owner (GMO Tech developers), which users do not have in South Africa.

All of this adds up to South African manufacturers/exporters being unable to meet the application requirements, thereby not obtaining the required import permits.

CGCSA members revised applications 3 times, but were still unable to complete the applications to the specifications expected.
 
NTB-000-997 1.7. Discriminatory or flawed government procurement policies
Policy/Regulatory
2018-07-01 Uganda: Uganda VAT Kenya In process View
Complaint: Uganda charges Kenya manufactured excise books VAT at 18%. The VAT is not levied on Uganda locally manufactured books. The discriminative VAT is in violation of Article III of GATT 1994, Article 75(6) of the Treaty establishing the EAC and Article 15 of the EAC Custom Union Protocol as it subjects Kenyan manufactured products to VAT charges not charged on same domestic products in Uganda.  
Progress: 1. On 14 December 2020, the Focal Point , EAC Secretariat gave observations that most VAT Acts of Partner States provide for Exempt and Zero Rated Supplies under their specific schedules. VAT on locally manufactured items is normally paid at the point of sale while for imported ones is at the time of importation.Uganda Focal Point is therefore requested to assist to establish application of VAT on exercise books.
2.The NMC meeting that took place in March, 2021 noted the VAT is charged on a discriminatory basis and should be eliminated. Ministry of Trade to liaise with the Ministry of Finance and report during the RMC.
3. Uganda Focal Point reported that there is no evidence attached for this NTB however, the Value Added Tax (Zero rated Educational Materials) Regulations, 2018 Statutory Instrument No 22 of 2018 provides for what is considered as educational material and includes Exercise books as one them and this is at 0%.
4. On 13 April 2021, Kenya Focal Point reported that there is still denial of exemption and delays in processing of the exemptions as well. This zero rate educational materials-exercise books is not automatic in the system as clients need to apply.
5.The RMC meeting held in May 2021 noted that the Republic of Uganda held a Bilateral meeting with Kenya and agreed on a time frame of 1st July 2021 to resolve the NTBs related to Exercise books, Exercise books, and Pharmaceuticals
 
NTB-000-987 8.7. Costly Road user charges /fees 2020-09-26 Zambia: Kazungula Ferry Botswana New View
Complaint: Zambia Road Transport and Safety Agency (RTSA)charges Botswana trucks 541 US Dollars per each entry into Zambia, while other SADC Countries are charged per distance. South Africa trucks are charged 110 US Dollars from Kazungula Ferry to Lusaka, Namibia trucks are charged a fixed 209 US Dollars per truck anywhere into Zambia. Zimbabwe and Tanzania pay a the same as South Africa.

Botswana trucks again have to pay RTSA K469 for identity cards per unit which becomes costly for Botswana truckers while other SADC Countries do not pay for identity cards. As Esmail Carriers (PTY) LTD we have 12 trucks that are crossing into Zambia and this has been going on for over 8 years. Per trip we spend more than P6765 per truck and per month the cumulative costs amount to more than P80 000.00 (RTSA charges). For identity cards is about P12 600.00 per month. Furthermore, Zambia has introduced new inland road tolls which we are paying in addition to existing charges.

This has become detrimental to our business as we lose more revenue on a daily basis. We currently request the Zambia government, Botswana government and SADC Secretariat to resolve this issue.
 
Progress: On 8th December 2020, Zambia Focal point reported that they were making follow up with the Road Transport and Safety Agency ( RTSA) and provide feedback as soon as possible.  
NTB-000-985 1.8. Import bans 2020-10-12 South Africa: Grobler's Bridge Zambia New View
Complaint: Certified organic honey that is American Foulbrood Disease (AFB)free, complete with Certificate of Analysis from accredited lab Intertek in Germany (accredited by the German National Accreditation body DAkkS - national accreditation body for the Federal Republic of Germany) they are also ISO/IEC 17025 certified and they do engage in proficiency testing) has been banned from entering SA unless irradiated.
2015 bilateral agreement allowed Zambian honey into SA without irradiating due to there being no AFB in Zambia.
SA claims that their ARC lab has tested samples from Forest Fruits and others and found them to be positive for AFB. The ARC lab has always produced inconsistent results and they cannot replicate the results. Sometimes positive and after a retest it is negative. ARC lab is not even SANAS accredited, has no ISO certification and does not engage in proficiency testing for AFB tests. On 23 October 2020 at a round table meeting of SA honey importers and various DAFF departments - meeting called by DAFF NPPO, it was clearly stated and admitted that ARC has performance "gaps".
DAFF scientists have to make decisions based on faulty science and results. The Intertek results consistently come back as negative for AFB disease. The result is in Non Compliance notices being sent to Zambia for samples that get retested and are negative!
As recent as last year, Zambia Veterinary Services did a national survey and found no AFB disease in Zambia.
SA DAFF NPPO is creating haphazard barriers to Zambian honey.
All Zambian exports are now affected.
Since 2015 a considerable amount of business with South African companies has developed in Zambia exporting honey to them. This ban affects the livelihoods of over 140,000 subsistence villagers.
 
NTB-000-982 1.4. Preference given to domestic bidders/suppliers 2020-08-24 Botswana: Ministry of Trade and Industry Zimbabwe In process View
Complaint: On 24 August 2020, Botswana’s Ministry of Investment, Trade and Industry released a statement that the country would be restricting the importation of baked goods. This will affect products such as pastries, cookies, muffins and other products derived from some form of grain.
The statement was supported by S.I 102 of 2020. The Botswana’s Ministry of Investment, Trade and Industry highlighted that the move is meant to protect the domestic producers.
 
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