Complaint

Complaint number
NTB-001-153  
NTB Type
2.3. Issues related to the rules of origin  
Complaint
The ZB Card company shipped a shipment to Zambia at the end of January which is subject to the original SADC laws. When you arrived at ZRA, they refused to allow it, claiming that the HS Code is incorrect, so they ordered ZB Card to change it. ZB Card did that but ZRA has rejected the CoO claiming that it is not authentic. We have contacted TCCIA so that they can confirm its authenticity and TCCIA has done so but since 10/02/2024 there has been no success  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zambia: ZAMBIA REVENUE AUTHORITY (Government institution)  
Reporting Country or Region
Tanzania  
Country specific trade issue
No  
Date of incident
2024-01-26  
Status
New  
Product Description
Smart card


 
Total value
51.00  
Date reported
2024-02-16 11:35  
Modified
2024-02-16 11:35  

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