Complaint
- Complaint number
- NTB-001-153
- NTB Type
- 2.3. Issues related to the rules of origin
- Complaint
- The ZB Card company shipped a shipment to Zambia at the end of January which is subject to the original SADC laws. When you arrived at ZRA, they refused to allow it, claiming that the HS Code is incorrect, so they ordered ZB Card to change it. ZB Card did that but ZRA has rejected the CoO claiming that it is not authentic. We have contacted TCCIA so that they can confirm its authenticity and TCCIA has done so but since 10/02/2024 there has been no success
- Status note
- During the NTBs workshop held in Johannesburg on 14 April 2026, Zambia and Tanzania reported that this issue was resolved , There is no new complain regarding this issue.
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Zambia: ZAMBIA REVENUE AUTHORITY (Government institution)
- Reporting Country or Region
- Tanzania
- Country specific trade issue
- No
- Date of incident
- 2024-01-26
- Status
- Resolved
- Date of resolution
- 2026-04-14
- Product Description
-
Smart card
- Total value
- 51.00
- Date reported
- 2024-02-16 11:35
- Modified
- 2026-04-14 22:29
Messages
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