Non-Tariff Barriers :: Complaints

Complaint

Complaint number

NTB-001-153

NTB Type

2.3. Issues related to the rules of origin

Complaint

The ZB Card company shipped a shipment to Zambia at the end of January which is subject to the original SADC laws. When you arrived at ZRA, they refused to allow it, claiming that the HS Code is incorrect, so they ordered ZB Card to change it. ZB Card did that but ZRA has rejected the CoO claiming that it is not authentic. We have contacted TCCIA so that they can confirm its authenticity and TCCIA has done so but since 10/02/2024 there has been no success

Progress update note

Policy or regulatory NTB

Location

Zambia: ZAMBIA REVENUE AUTHORITY (Government institution)

Reporting Country or Region

Tanzania

Country specific trade issue

Date of incident

2024-01-26

Status

New

Product Description