Complaint

Complaint number
NTB-001-120  
NTB Type
7.5. Lengthy procedures  
Complaint
SADC Truck drivers at all Borders with DRC are experiencing cumbersome payment procedures for the scanner costing $100 and forced parking costing $30 which has led to congestion (long queues) subjecting drivers to as; no sanitation, delayment on average by 8 days and serious security concerns; and Delayed document processing by mining houses i.e. It takes an average of 14 - 30 days to be cleared after loading.
 
Progress update note
On 19th June 2023, the Focal Point for DRC advised that the matter will be submitted to the competent authorities in order to find an appropriate solution.  
Policy or regulatory NTB
No 
Location
Democratic Republic of the Congo: (Border post)  
Reporting Country or Region
Zambia  
Country specific trade issue
No  
Date of incident
2023-06-12  
Status
New  
Product Description
All Products


 
Total value
0  
Date reported
2023-06-19 12:17  
Modified
2023-09-18 15:13