Complaint

Complaint number
NTB-001-125  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
Cross Border truck drivers from Malawi, Zambia and other COMESA Member States face cumbersome procedures of clearing goods and other transit issues at the relevant border post in the Democratic Republic of Congo (DRC). In particular the following is reported:
1. Scanner at Mutaka- Cumbersome payment procedures for the scanner ($100) and forced parking ($30) which has led to congestion for the drivers as well as serious security concerns.
2. Unnecessary stoppages along Kasumbalesa-Kolwezi Corridor causing massive delays.
3. Delayed document processing by Mining houses.
4. Unfair treatment of drivers in an event of accidents, sickness and death.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Democratic Republic of the Congo: (Border post)  
Reporting Country or Region
Malawi  
Country specific trade issue
No  
Date of incident
2023-06-01  
Status
In process  
Product Description
All

Computer-assisted translation

 
Total value
0  
Date reported
2023-07-10 22:37  
Modified
2023-08-04 11:10  
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