Resolved complaints

Showing items 761 to 780 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-965 1.4. Preference given to domestic bidders/suppliers
Policy/Regulatory
2020-06-01 Kenya: Eldoret Storage KPC Rwanda Resolved
2022-06-14
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Complaint: The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).  
Resolution status note: Kenya informed the meeting that the charges are in accordance with the existing KPA regulations. The verification charges are applicable to containers identified for verification upon the customer's request. The customer has a choice to use an independent agent. Hence this is not an NTB and is resolved.  
NTB-000-965 1.4. Preference given to domestic bidders/suppliers
Policy/Regulatory
2020-06-01 Kenya: Eldoret Storage KPC Rwanda Resolved
2022-06-14
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Complaint: The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).  
Resolution status note: The Republic of Kenya informed the meeting that KPC does not require upfront payment or guarantee cheque for storage of oil. Therefore, the meeting agreed that Kenya sends written communication to the Republic of Rwanda through the EAC Secretariat by 13th May 2022.The meeting was informed that the Republic of Rwanda received the letter on 11th May 2022 through EAC Secretariat.The meeting, therefore, agreed to discuss operationalization modalities during Rwanda and Kenya JPC. The meeting agreed that the NTB was resolved.  
NTB-000-969 1.4. Preference given to domestic bidders/suppliers 2020-06-11 Kenya Resolved
2020-08-10
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Complaint: Uganda denial of market Access of essential products of Kenya manufactured and exported handsanitizer by Unilever Kenya.
Uganda Drugs Authority through a letter has denied market access handsanitizer manufactured in Kenya by Unilever Kenya and exported into Uganda Unilever making trucks loaded with the products stranded. The products have been issued with certificates of origin.
 
Resolution status note: During the RMC meeting held on 10 August 2020, Uganda Focal Point reported that the NTB had been resolved .  
NTB-001-085 1.4. Preference given to domestic bidders/suppliers 2022-07-01 Kenya: Customs Uganda Resolved
2024-03-09
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Complaint: Kenya's restriction of supplies to the Kenyan Electricity Supply Industry (ESI) to only Kenya originating cables and other ESI materials by Kenya (Public Bid Notice )  
Resolution status note: NOT New
This complaint was dropped as it it related to trade in services and not trade in goods. Hence it is not an NTB"
 
NTB-000-460 6.1. Prior import deposits and subsidies
Policy/Regulatory
2011-06-06 Botswana: BURS Botswana Resolved
2013-05-23
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Complaint: Botswana BURS requires a deposit to be lodged with them prior to allowing any goods, being imported into Botswana, to cross the border. They will not accept a small deposit - enough to cover the VAT charges on the goods in question - they require a standard amount of P25 000. The only way to avoid paying this deposit is to meet the goods at the border and pay the amount which has been determined as owing that very day. It can be very difficult to meet trucks coming from Johannesburg at the border, particularly if you don't stay in Gaborone where most of the trucks cross. This results in many additional costs being incurred by the importer and can result in goods being returned to South Africa at the importers expense. For small consignments, where the VAT owed is only a few hundred Pula, more money can be spent on trying to get to Gaborone, at the right time (which often changes) in order to meet the truck and make the VAT payment, than the VAT amount itself. Perishable food products, if they need to be returned, are often lost completely resulting in major losses.  
Resolution status note: At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Botswana Unified Revenue Services (BURS) confirmed the following 3 available alternatives which enabled traders to pay for VAT/Duties without being at the point of entry so as to grant entry of goods:
i) Apply for gross payment account; through this account, the applicant is able to deposit funds into the account in which payable VAT/duties will be debited upon any importation of goods
ii) Apply for deferred account; this account enables importers to import goods and pay the accrued VAT/duties at the end of the each month (as explained on the NTB status notes initially afforded to you).
iii) Cash payment can be made at any BURS office countrywide after which that particular office will immediately liaise with the office at the point of entry of the imported
 
Products: 2008.11: Groundnuts, prepared or preserved (excl. preserved with sugar)  
NTB-000-033 5.10. Prohibitions 2008-12-22 Uganda: Ministry of Rourism, Trade and Industry Kenya Resolved
2019-04-26
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Complaint: Ban on Imports

Kenya has complained that Uganda had placed a ban on beef imports
 
Resolution status note: Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.  
Products: 0202.30: Frozen, boneless meat of bovine animals  
NTB-000-243 5.10. Prohibitions
Policy/Regulatory
2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The importation of wheat flour into Namibia is prohibited.  
Resolution status note: Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB  
NTB-000-416 5.10. Prohibitions 2011-01-01 Zimbabwe: Victoria Falls Zimbabwe Resolved
2011-07-28
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Complaint: Zimbabwe government absolute ban of the importation of potatoes and tomatoes  
Resolution status note: At the 9th meeting of the SADC Sub-committee on trade facilitation, Zimbabwe reported that there is no ban on importation of tomatoes and potatoes as reported by the Ministry of Agriculture at the NMC meeting held on 21 July 2011.  
Products: 2002.10: Tomatoes, whole or in pieces, prepared or preserved otherwise than by vinegar or acetic acid  
NTB-000-279 5.6. Proportion restrictions of foreign to domestic goods (local content requirement)
Policy/Regulatory
2009-09-08 Namibia: Ministry of Agriculture Namibia Resolved
2011-05-11
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Complaint: 3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004)  
Resolution status note: Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves.  
NTB-000-168 5.1. Quantitative restrictions 2009-07-27 Mauritius: Ministry of Trade Malawi Resolved
2012-03-30
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Complaint: Import restrictions on sugar  
Resolution status note: At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted  
NTB-000-182 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2012-04-26
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Complaint: Restriction on importation of tobacco leaf from SADC countries  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi submitted that importation of tobacco was not restricted. As a matter of fact Malawi imports tobacco from Tanzania Zambia for processing at Malawi companies. The tobacco is re-exported after processing. The meeting was also informed that the companies buying tobacco in the region are the same.  
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Trade Botswana Resolved
2011-07-22
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Complaint: Botswana regulates importation and pricing of petroleum products  
Resolution status note: Botswana reported that petroleum products are not regulated  
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Trade Botswana Resolved
2011-07-22
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Complaint: Botswana regulates importation and pricing of petroleum products  
Resolution status note: On 22 July 2011, Botswana reported that petroleum products are not regulated  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-143 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-03-04
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Complaint: Zimbabwe imposes import restrictions on flour  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of flour .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-200 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Trade Zimbabwe Resolved
2010-07-30
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Complaint: Licences for importing cooking oil are only issued in times of shortages.  
Resolution status note: Zimbabwe reported that trade in cooking oil has been liberalised. This requirement is no longer obtaining.  
NTB-000-117 5.1. Quantitative restrictions 2009-07-26 Kenya: Kenya Revenue Authority Mauritius Resolved
2011-07-28
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Complaint: Restrictive import permit imposed by Kenya for importation of bread flour. This has been in place for more than ten years now.  
Products: 1101.00: Wheat or meslin flour  
NTB-000-138 5.1. Quantitative restrictions 2009-07-27 South Africa: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Malawi imposes quantitative restrictions on Maize imports  
Resolution status note: Malawi reported that there is no policy to restrict maize imports but this one was applied to suppliers who did not comply with the contractual obligations of maize imports  
NTB-000-139 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imported wheat  
Resolution status note: Malawi reported that there is no quantitative control of wheat  
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