Complaint

Complaint number
NTB-000-889  
NTB Type
2.14. Other  
Complaint
The Ministry of Industry, Trade and Tourism received a complaint from Limbe Leaf Tobacco Company Ltd of a Non-Tariff Barrier imposed by Mozambican Customs Authorities at Zobue Border Post.

The company reported that Mozambique Customs Officials are demanding that containers carrying processed tobacco transiting through Mozambique should be opened after passing through Zobue Border Post.

Once the container is opened for physical inspection, customers (buyers of tobacco) demand that the exporter should get an official letter from the Mozambique Customs Officials. Unfortunately, Mozambique customs authorities have not issued documents nor provided formal reports stating the occurrence of the inspections and confirming changes in seal numbers once an inspection has taken place.  
Status note
During the meeting to launch SMS tool for Malawi on 30 October 2019, Malawi Focal Point reported that Limbe Leaf Tobacco had written a letter to the Ministry of Industry, Trade and Tourism confirming that Mozambique had removed the requirement for additional inspections  
Progress update note
 
Policy or regulatory NTB
No 
Location
Mozambique: Delegação Aduaneira de Zobwe (Border post)  
Reporting Country or Region
Malawi  
Country specific trade issue
No  
Date of incident
2018-04-05  
Status
Resolved  
Date of resolution
2019-10-30  
Product Description
Tobacco

Computer-assisted translation

 
Total value
0  
Date reported
2019-04-10 16:52  
Modified
2019-11-01 08:15  
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