Resolved complaints

Showing items 521 to 540 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
Check allUncheck all
Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-315 2.4. Import licensing 2009-09-09 Seychelles: Ministry of Trade Seychelles Resolved
2010-11-22
View
Complaint: Administrative procedures for the import licensing system require improved efficiency  
Resolution status note: Seychelles reported that import licences are not required for the vast majority of products  
NTB-000-368 2.4. Import licensing
Policy/Regulatory
2010-02-10 South Africa: Ministry of Trade Zambia Resolved
2010-11-22
View
Complaint: South Africa denies Plant import permit for imports of chilies from Zambia  
Resolution status note: South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known.  
NTB-000-057 2.4. Import licensing 2009-02-09 Zambia: Ministry of Trade Zimbabwe Resolved
2010-11-22
View
Complaint: Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe  
Resolution status note: Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe.  
NTB-000-677 2.4. Import licensing 2015-09-11 Mozambique: Nyamapanda border post Malawi Resolved
2019-05-02
View
Complaint: The importer by the name of GATBRO INTERNATIONAL LTD, P.O. BOX 1433, Lilongwe 3 is being requested by the Mozambican customs official to produce an import license for Doom. The importer is being requested to indicate that he has this license issued by Malawi Ministry of Industry and Trade/Malawi Government. HOwever, Malawi does not import licensing Doom.  
Resolution status note: On 2 May 2019, Malawi Focal Point confirmed that the NTB had been resolved  
NTB-000-691 2.4. Import licensing 2015-12-11 Malawi: Mwami Zambia Resolved
2017-05-17
View
Complaint: The Government of the Republic of Malawi has enacted the Control of Goods (Import and Export) (Commerce) (Amendment) Order 2015, a Statutory Instrument placing import restrictions for cement and other products. The effect of this enactment is that cross border traders now require Import License to import the good that are subject to this Statutory Instrument into the Republic of Malawi. Specific reference is made to the strict conditions and instructions for the acquisition of the license being referred to. Products affected include cement, refined cooking oil, laundry soaps, liquor in sachets and fresh milk.

Trucks from the exporter are being denied entry into Malawi and this has resulted in a considerable amount of economic loss for the exporter.
 
Resolution status note: During the 15th Meeting of SADC Committee on Trade Facilitation, Malawi Focal Point reported that, 'While there were some erroneous issues with regard to the dates of the Statutory Instrument and the complaint itself I wish to report that this complaint was resolved last year at a COMESA Meeting on NTBs. The same was reported to the COMESA Policy organs Meetings in Antananarivo Madagascar in October 2016. It should be noted that the Inter-governmental Committee (COMESA Committee of Permanent Secretaries) and the COMESA Council of Ministers endorsed the fact that this NTB complaint was resolved'.
This NTB is therefore resolved on the basi of COMESA Ministerial decision above.
 
Products: 25: Salt; sulphur; earths and stone; plastering materials, lime and cement and 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS  
NTB-000-690 2.4. Import licensing 2015-12-11 Malawi: Mwami Zambia Resolved
2017-05-17
View
Complaint: The Republic of Malawi has amended the Control of Goods Act CAP 18:08 to make the order which can be cited as the Control of Goods (Import and Export) (Commerce) Order, 2015 a Statutory Instrument placing import restrictions on products which include cement, refined cooking oil, laundry soaps among other things. The effect of the enactment is that cross border traders now require an Import License to import the goods that are subject to this Statutory Instrument into the Republic of Malawi. This development has had adverse effects on the company that is in the business of exporting and importing various products to and from Malawi. Currently, trucks carrying cement are being denied entry into Malawi and this has resulted in considerable amount of economic loss for the company.  
Resolution status note: During the 15th Meeting of SADC Committee on Trade Facilitation, Malawi Focal Point reported that, 'While there were some erroneous issues with regard to the dates of the Statutory Instrument and the complaint itself I wish to report that this complaint was resolved last year at a COMESA Meeting on NTBs. The same was reported to the COMESA Policy organs Meetings in Antananarivo Madagascar in October 2016. It should be noted that the Inter-governmental Committee (COMESA Committee of Permanent Secretaries) and the COMESA Council of Ministers endorsed the fact that this NTB complaint was resolved'.
This NTB is therefore resolved on the basi of COMESA Ministerial decision above.
 
Products: 25: Salt; sulphur; earths and stone; plastering materials, lime and cement  
NTB-000-829 2.4. Import licensing 2018-07-13 Zimbabwe: Ministry of Industry & Commerce and Enterprise Development Mauritius Resolved
2019-08-15
View
Complaint: We, Soap & Allied Industries Ltd, Mauritius have shipped under the BL no. MEDUPL008430 & Comesa No.487/18 & BV CoC No.ZWE 2018 206608 / 0001 of 3 FCL of Detergent Powder since 19th June 2018 and reach on 13th July 2018, Our end consignee MEGA MARKET PVT LTD, Mutare, Zimbabwe has already apply for an Import permit month back which same use to be release within a week time.
Unfortunately they still awaiting for the permit for releasing of these FCL till now.
The Detention fee and storage charges incured are too much due to extended days and these will affect the selling cost for end customer as they are not able to clear out the goods.
Note: 3 more FCL of the same products already depart from Mauritius on 08th July 2018 and closed to reach.
We wish to have your attention on that issue and your kind consideration for the smooth doing business between both countries under the proper condition and trade agreement.
We request Zimbabwe to kindly consider on Urgent basis to assist our customer MEGA Market PVT Ltd to obtain the license so that the goods can be cleared.
 
Resolution status note: On 22 August 2019, Zimbabwe Focal Point reported that the import licence was issued therefore the NTB is resolved. During the national workshop to launch SMS tool, Zimbabwe reported that the issuance of licences took a maximum 24 hours . Delays are cause d by late or non submission of required documentation.  
Products: 3402.20: Surface-active preparations, washing preparations, auxiliary washing preparations and cleaning preparations put up for retail sale (excl. organic surface-active agents, soap and organic surface-active preparations in the form of bars, cakes, moulded piece  
NTB-000-144 1.8. Import bans 2009-07-27 Zimbabwe: Ministry of Industry & Commerce South Africa Resolved
2011-03-04
View
Complaint: An import ban has been put in place for poultry products  
Resolution status note: Zimbabwe reported that the ban has since been lifted on poultry and its products.  
NTB-000-146 1.8. Import bans 2009-07-27 Rwanda: Ministry of Agriculture Rwanda Resolved
2010-07-30
View
Complaint: An import ban on wheat flour has been imposed  
Resolution status note: Rwanda reported that the issue was resolved internally  
NTB-000-069 1.8. Import bans 2009-07-23 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
View
Complaint: Lesotho has put a ban on the importation of wheat  
Resolution status note: Lesotho reported that there is no such ban. Our local milling companies even import their wheat from South Africa.  
NTB-000-068 1.8. Import bans 2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2010-11-22
View
Complaint: Lesotho has banned importation of beer into that country  
Resolution status note: Lesotho reported that there is no ban in importation of beer into Lesotho, so there is no NTB in this respect.  
NTB-000-178 1.8. Import bans 2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2010-11-22
View
Complaint: Ban on imports of fresh meat products from Zimbabwe  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-147 1.8. Import bans
Policy/Regulatory
2009-07-27 Namibia: Ministry of Trade South Africa Resolved
2010-11-22
View
Complaint: Namibia imposed an import ban on wheat flour  
NTB-000-080 1.8. Import bans
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade Zambia Resolved
2010-11-22
View
Complaint: South Africa has banned imports of all meat from Zambia  
Resolution status note: South Africa reported that importation of red meat from Zambia to SA was never allowed because Zambia did not send SA the information she needed to evaluate their animal disease situation, legislation, standards and other requirements. The information was requested in 2006 in the form of a questionnaire by the Department of Agriculture - Directorate Animal Health, Zambia has never responded.  
NTB-000-426 1.8. Import bans 2011-07-01 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
View
Complaint: Ban on all Potatoes as Directed by the Ministry of Agriculture  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of potatoes was done to protect plants from pests originating across the borders. This is therefore a NTM.  
NTB-000-427 1.8. Import bans 2010-10-14 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
View
Complaint: RE: Importation of Day old Chicks  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of day old chicks was done to protect animals from diseases originating across the borders. This is therefore a NTM.  
NTB-000-474 1.8. Import bans 2011-11-22 Tanzania: Mwanza Rwanda Resolved
2012-04-26
View
Complaint: SteelRwa was denied to import scrap metals from Tanzania due to the ban resulting from its scarcity in the region. Tanzania, Kenya and Uganda have banned exports of scrap metals not only to non EAC members but also the ban is applicable to other EAC member states  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business:
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.

There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
Rwanda is withdrawing this NTB from the matrix due to lack of evidence from complainant.
 
NTB-000-529 1.8. Import bans 2012-08-08 Burundi: National Police Rwanda Resolved
2013-10-16
View
Complaint: Ban on import of fresh fruits from Burundi to Rwanda  
Resolution status note: On 16 October 2013, Burundi Focal Point reported that, at the 12th EAC Regional Forum on NTBs held on 14th– 17th October, 2013 in Arusha, Tanzania, Rwanda reported that Burundi had lifted the ban. Therefore the NTB was resolved  
NTB-000-692 1.8. Import bans 2016-01-27 Zimbabwe: Ministry of Agriculture, Mechanisation & Irrigation. Department of Livestock & Veterinary Services Zimbabwe Resolved
2016-07-20
View
Complaint: Department of Livestock & Veterinary Services have issued a letter stating they are banning honey imports to protect their honey industry from disease. In the same letter, they state that there is plenty of local honey available so importers should buy local.
Zambezi Gold Honey from Zambia has been imported to Zimbabwe by Le Sel Distribution (Zimbabwean Company) for 6 years now. No complaint has ever been made.
No analyses have been shown to Le Sel (the importer) to prove disease exists.
Zimbabwe Vet Services has refused to consider any exemptions.
 
Resolution status note: The Program Officer - Sanitary and Phytosanitary in the SADC Secretariat reported that the NTB-692 on honey import ban from Zambia implemented by the Department of Veterinary Services of Zimbabwe had been resolved. Issuance of permits had resumed.

The SQAM - SPS Programme (Standards – SABF Sub-group) in collaboration with GIZ had actively engaged the Department of Veterinary Services for the timely resolution of the NTB.

We thank officials of the Department of Veterinary Services of Zimbabwe for their cooperation.
 
NTB-000-848 1.8. Import bans 2018-08-09 Uganda: Ministry Kenya Resolved
2018-11-16
View
Complaint: Uganda’s limitation on importation of processed meat products from within the region. It also addressed it as a measure to promote local capacity in Uganda to produce such processed meats rather than importing meat and meat products from the Partner States.  
Resolution status note: Uganda informed the meeting that the letter was meant for internal traders who were sourcing for processed meat from outside the EAC and was not meant for traders within the EAC Partner States.

So the Meeting agreed that this NTB is resolved.
 
1 2 3...25 26 27 28 29...41 42 43