Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 481 to 500 of 930

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.
NTB-000-145	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-27	Zimbabwe: Ministry of Agriculture	South Africa	Resolved 2011-06-09	View
Complaint:	A 10% import levy is imposed on all agricultural products.
Resolution status note:	Zimbabwe reported that import levy has been suspended on all basic commodities most of which are agricultural in nature.
NTB-000-104	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Botswana: Ministry of Agriculture	South Africa	Resolved 2011-01-10	View
Complaint:	Botswana imposed 15% levy on wheat imports
Resolution status note:	Botswana advised that she does not impose levy on wheat imports.
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana reported that the levies are no longer obtaining
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration
NTB-000-105	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-26	Malawi: Malawi Revenue Authority	South Africa	Resolved 2012-04-26	View
Complaint:	Malawi imposed 20%surcharge on all imports of chicken and eggs.
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs, Malawi reported that they are still charging the 20% excise duty as indicated by the complainant. They indicated that this is in their regulation and there are no indications that the situation might change soon. South Africa pointed out that this is a NTB and Malawi should endeavour to remove it. SA also requested Malawi to upload the regulation on the NTB website as a comment to this complaint, and post the relevant regulation on the website under “notifications”. It was therefore resolved that this NTB be transferred to the section for Resolved NTBs of regulatory nature for further consideration since no action can be taken immediately.
NTB-000-303	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	South Africa: Department of Trade and Industry	Madagascar	Resolved 2010-07-22	View
Complaint:	Complex tariff and other import tax structure
Resolution status note:	South Africa reported that both countries are members of SADC hence SADC tariff reduction schedules apply
NTB-000-122	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Seychelles: Customs	Seychelles	Resolved 2011-06-03	View
Complaint:	Seychelles has recently imposed a levy on imports of pork and poultry products into that country
Resolution status note:	Seychelles reported that this is no longer the case
NTB-000-370	2.7. International taxes and charges levied on imports and other tariff measures	2010-02-10	Zimbabwe: Revenue Authority	Zambia	Resolved 2011-07-28	View
Complaint:	Traders of Plant materials, e.g., seeds are charged different rates by Zimbabwe at Victoria Falls Border post in Livingstone (US$20.00) from those charges by other countries e.g., South Africa (ZAR60.00) for each entry.
Resolution status note:	At the 9th meeting of the SADC Sub-committee on trade facilitation, Zimbabwe reported that the current charge of US$10 on issuance of SPS certificates is competitive in the region. There are no harmonized charges for SPS certificates in the SADC region.
NTB-000-286	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-285	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol
NTB-000-035	2.7. International taxes and charges levied on imports and other tariff measures	2008-12-22	Uganda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Import Tariffs Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
Resolution status note:	Uganda reported that she is no longer using 1994 tariff levels as base year for calculations
NTB-000-326	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	Mozambique: Mozambique Revenue Authority	Eswatini	Resolved 2010-11-22	View
Complaint:	Mozambique customs charges can be as high as 200% of the value of goods transported
Resolution status note:	Reporting country could not verify the complaint hence it was deemed resolved until a specific report is made.
NTB-000-106	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Eswatini: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Swaziland imposed import levy for dairy products.
Resolution status note:	Swaziland reported that there is an import levy on dairy products imposed and collected by Swaziland Dairy Board
NTB-000-287	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of pasta under the SADC Trade Protocol.
Resolution status note:	Zambia reported that Zambia is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-503	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2012-03-14	Kenya: Kenya Revenue Authority	Uganda	Resolved 2012-08-24	View
Complaint:	Kenya has introduced Cash Bond on used clothes and shoes / other items considered of high value
Resolution status note:	During the 7th EAC forum Kenya reported that the Cash Bonds on used shoes and clothes was been abolished as recommended by the Mombasa Ministerial meeting on NTBs in March 2012
NTB-000-541	2.7. International taxes and charges levied on imports and other tariff measures	2012-10-29	South Africa: Lebombo	Lesotho	Resolved 2013-05-23	View
Complaint:	On Monday 29 October I was crossing into South Africa from Mozambique. I was importing used shoes from Mozambique destined to Lesotho, however the customs officials from Lebombo border post on South African could not let my goods pass through and my goods were confiscated. I was holding the reciept from the seller from Mozambique, the value of the goods was M2,857 (R2,857 or equivalent of 10, 000 Meticais). I was then told by the custom official at the border that I will have to pay R 9000 plus VAT which is not refundable according to the official. This value is way more than the value of the goods. The other option was that I should hire currier service s very expensive, I was forced to use currier even though I had my own transport and to use an urgent. I was holding an import permit from my country Lesotho at the time however I was told to pay the R 9000 which is not refundable.
Resolution status note:	On 13 November 2012, South Africa Focal Point reported that each of the SACU member state has its own import/export control regime. For South Africa, importation of used clothing and footwear for resale purposes is not allowed, except in specifically defined conditions. The conditions for used clothing are that, imports should be for the purpose of cutting up to manufacture industrial wiping rags in a customs rebate store. For used footwear, imports are only allowed if the shoes are donated to a registered charity for free distribution in terms of a customs rebate provision. Given the above background, second hand clothing and footwear imports in transit through SA have to transit SA territory under special procedures: these goods need to be cleared in bond first, and then the goods need to be transported by an in-bond carrier to the country of destination (Lesotho in this case). For this reason the importer was told to use courier services. Such courier service would constitute an in-bond carrier. Such an in-bond remover must have sufficient security in place to cover the duty and VAT on these goods in bond; and this surety would be acquitted with the final clearance upon arrival in Lesotho. If the importer therefore did not comply with the in-bond transit measures, it would explain the duties charged. During the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Lesotho noted the response by South Africa and undertook to provide clarification upon consultation with the importer.
NTB-000-498	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2012-03-14	Kenya: Mombasa sea port	Rwanda	Resolved 2014-12-11	View
Complaint:	Congestion in the Dar-es- Salaam and Mombasa Ports
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the ports of Mombasa and Dar Es Salaam are implementing National single window system to redress delays at the ports. This NTB is therefore resolved
NTB-000-502	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2012-03-14	Kenya: Malaba	Rwanda	Resolved 2012-09-28	View
Complaint:	Delays at Malaba border for trucks driving to Uganda due to lack of facilities at the border
Resolution status note:	The Focal points for Kenya and Rwanda reported that the scope of facilities reported missing at malaba include Air, Port, Rail, Road, Border Posts facilities and therefore making it quite difficult to address the NTB. It was therefore recommended that the NTB be removed from the system and any folow up complaint should be be reported accurately to reflect the true position of operations at the border in reference. Border posts facilities at Malaba are in place and operational.
NTB-000-580	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2013-04-17	Rwanda: Rusumo	Rwanda	Resolved 2014-07-02	View
Complaint:	Lack of parking facilities at Rusumo Border Post is creating congestion and clearance delays.
Resolution status note:	On 03 July 2014 FESARTA reported that there were initiatives to improve this border post and so the NTB is resolved.

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