Resolved complaints

Showing items 561 to 580 of 799
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-346 1.1. Export subsidies
B81: Product registration/approval requirements
2010-02-09 Botswana: Ministry of Health Botswana Resolved
2011-06-08
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Complaint: The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana  
Resolution status note: Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs.

There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria.

The issue of lack of human resources is being addressed
 
NTB-000-212 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-07-27 Lesotho: Ministry of Trade Zimbabwe Resolved
2011-07-28
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Complaint: Unreasonable SPS requirements with no scientific basis or excessively averse to risk  
Resolution status note: Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes a day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture.  
NTB-000-213 1.1. Export subsidies
A14: Authorization requirement for sanitary and phytosanitary reasons for importing certain products
2009-07-27 Lesotho: Ministry of Agriculture Zimbabwe Resolved
2011-07-28
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Complaint: delays in getting SPS approvals  
Resolution status note: Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes one day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture  
NTB-000-214 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-07-27 Lesotho: Ministry of Agriculture Zimbabwe Resolved
2011-07-28
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Complaint: Difficulty in accessing information onSPS requirements  
Resolution status note: During the workshop establishing NMC for Lesotho held on 09 August 2011 in Maseru, it was confirmed that information on SPS requirements is available from the Ministry of Agriculture and that arrangements are in place to upload this information onto the website of the TMinistry of Trade & Industry Cooperation & Marketing.  
NTB-000-158 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Ministry of Agriculture Tanzania Resolved
2016-05-18
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Complaint: Cumbersome procedures for , SPS certificates and the permits.The Ministry utilitises its own laboratories in Dar es Salaam with support from Tropical Pesticide Research Institute in Arusha which takes even more time.  
Resolution status note: The procedures are being streamlined  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
 
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.  
NTB-000-270 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-08 Zambia: Ministry of Agriculture Namibia Resolved
2011-03-04
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Complaint: Issuance of Phytosanitary Certificates by Zambian Authorities on exports of molasses, from Zambia, is too slow.  
Resolution status note: Zambia reported that for molasses, the issuance is almost instant as this by product is not fumigated.  
NTB-000-386 1.1. Export subsidies
A83: Certification requirement
Policy/Regulatory
2010-10-15 Zambia: Ministry of Health Tanzania Resolved
2011-05-23
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Complaint: The Ministry of health in Zambia issued a notice under Food and Drugs Act Cap 303 of the Laws of Zambia for all importers of food products into Zambia and those transiting to other countries to obtain Health insuarance certificates. All transit trucks loaded with food stuff and beverarages must obtain this permit which is only issued in Lusaka and takes upto 10 days. This short notice has resulted in all the trucks carrying this kind of cargo getting stuck in Nakonde adding to more delays than what already being experienced at Nakonde . What is odd is that why should transit trucks have to obtain these permits ? Can something be done about this urgently to avoid huge pile ups of trucks at Nakonde please ?  
Resolution status note: Zambia reported that there is no Health insurance certificates but health clearance certificate under cap 303 and this requirement has always been there except Nakonde border post previously was operating without following these requirements until recently when they are working towards normalizing its operations.
These certificates are only issued in Lusaka but efforts are being made to build capacity at provincial levels so that the system can be decentralized. This is in the plan for this year, 2011.
 
NTB-000-204 1.1. Export subsidies
B41: TBT regulations on production processes
2009-07-27 SADC Zimbabwe Resolved
2010-11-22
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Complaint: Non recognition given of ZIMBABWE standards as having equivalent outcomes by SADC countries Authorities  
Resolution status note: SADC Secretariat advised that there is no obligation for any country to recognize another country’s national standard in SADC. However if a standard has been harmonized at regional level, all SADC countries are expected to adopt and recognize that standard. Many national standards bodies adopt international standards as their national standards. It would be highly unusual and unexpected for one country not to recognize a national standard - which is an adoption of an international standard - of a second country  
NTB-000-177 1.1. Export subsidies
A11: Prohibitions for sanitary and phytosanitary reasons
2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Ban on imports of fresh meat products from South Africa and Zimbabwe  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-179 1.1. Export subsidies
E313: Temporary prohibition, including suspension of issuance of licences
2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Eggs of poultry, whether in shell, pulp or dried forms; eggs of wild birds  
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-205 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Malawi: Malawi Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Delays in obtaining approval of test reports  
Resolution status note: Malawi reported that the challenge had been noted by Government and measures are being taken to improve the procedures by the Standards Bureau  
NTB-000-207 1.1. Export subsidies
A84: Inspection requirement
2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: Cumbersome export certification procedures. The delays in going through the inspection process and approval process which takes a minimum of three working days, can be costly to exporters particularly for perishables. the process is that the Malawian importer seeks approval from ITS Malawi for inspection. ITS Malawi notifies ITS head office, which is in South Africa. Head office instructs ITS Zimbabwe and gives them authority to carry out the inspection at the Malawian Company's expense.  
Resolution status note: Malawi reported that these procedures are no longer applicable, phased out with PSI in 2007  
NTB-000-153 1.1. Export subsidies
B41: TBT regulations on production processes
2009-07-27 Mauritius: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: Mauritius have refused to buy beer from Tanzania on TBT grounds  
Resolution status note: Mauritius reported that this is no longer obtaining  
NTB-000-206 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Mozambique: Mozambique Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Delays in obtaining approval of test reports  
Resolution status note: Mozambique reported that , in Mozambique there are many laboratories with the specific subject to deal with such tests and under the various Ministries as well the Universities.  
NTB-000-076 1.1. Export subsidies
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: South Africa offers a large number of export incentives for to promote locally produced exports.  
Resolution status note: South Africa reported that export incentives are offered to promote manufactured exports and exports in general  
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