| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-932 |
8.1. Government Policy and regulations |
2019-12-04 |
Zambia: Ministry of Transport |
Zimbabwe |
Resolved 2020-11-10 |
View |
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Complaint:
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Zambia Proposed legislation to restrict foreign registered Road Freight Transport Operators from loading cargo into and out of Zambia violates the provisions of the SADC Protocol, particularly:
1.1 Section 5.1 which calls for the development of a strong and competitive road transport industry which provides effective transport services to consumers. Clearly the introduction of quotas is anti-competitive;
1.2 Section 5.2 calls for equal treatment, non-discriminatory, reciprocity and fair competition. As already pointed out the proposed legislation is discriminatory and anti-competitive;
1.3 Section 6 in which a Zambia/Zimbabwe Joint Route Management Group forum exist but apparently has been ignored by the Zambian authorities who have chosen to introduce the proposed legislation without the courtesy of discussion using the established channels.
The transporters see a backlash from regional countries if this comes to pass and we will soon see cargo staging/transfer points arising at border posts as pressure from regional transport operators mount on their respective Governments to implement similar regulation. |
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Resolution status note:
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On 10 November 2020, Zimbabwe Focal Point reported that this issue is one of proposed legislation which is not in force and still under consultation. Other Countries in the region are implementing similar provisions which in our view should be the ones reported as NTBs. Foreign Transporters are not experiencing any challenges in Zambia with respect to this particular complaint. |
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NTB-000-937 |
8.1. Government Policy and regulations |
2020-01-26 |
Zambia: Chirundu |
Zimbabwe |
Resolved 2020-01-30 |
View |
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Complaint:
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Lamcast Refractories is a Manufacturing Company located in Redcliff, Zimbabwe. On the 26th of January 2020 we had an export to Zambia, transported via Chirundu border post. Upon arrival at the border our driver was advised through our clearing agent that the consignment needed a cross border permit.
Prior to the trip we had been advised by the VID in Zimbabwe and the Ministry of Transport that the vehicle that we are using is too small (5ton truck), and does not require a cross border permit because of its size and we were further advised that since the truck has yellow number plates it does not require a cross border permit. We were also advised that a cross border permit is issued to 15ton trucks and above of which our truck is a 5ton truck
Our driver has been at border since Sunday the 26th of January 2020 and up today 28/01/20 he has not been cleared on the Zambian side.
The driver had a hard time on both sides of the border because of the issue of the required cross border permit. What we were advised on the ground is different from what was encountered at the border.
May you kindly assist us on the way forward.
We have been exporting to Botswana via Plumtree border post since 2016, and we have never been asked to produce a cross border permit. The exports are being done using the same truck that we are using in Zambia. |
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Resolution status note:
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Zimbabwe Focal Point reported that, the exporter took advice from Zambia Focal Point to seek assistance of Zambian Authorities at Chirundu border post who assisted him. The matter was therefore resolved. |
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NTB-001-003 |
8.1. Government Policy and regulations |
2021-01-26 |
Zambia: Zambia Revenue Authority |
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Resolved 2024-06-13 |
View |
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Complaint:
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Government of Zambia issues Statutory Instrument 115 of 2020 , The Customs and Excise Ports of Entry and Routes Amendment Order, 2020, 9A(1) Reads , goods exported through Victoria Falls port in accordance with this paragraph shall be transported by rail, this Order automatically is a ban to export goods to Zimbabwe as the whole process to export using rail is a burdensome to trade by small scale players. Most goods are bought in Kamwala area shops and some being bought in the industrial areas which small players can easily transport using their vehicles or hired vehicles as they combine wares. Introduction for use of Rail is a clear indication by the Government of Zambia to ban export of certain commodities to Zimbabwe as market access will be a challenge to those living within Victoria Falls and the whole part of matebelalend as they are forced to use Chirundu exit .
Trucks can reach Victoria Falls within a day which is different from train, trucks you can accompany your goods different from train, trucks you can be cleared in time whereas using train everything is dumped at one place. this will open other avenues of bush borders or direct smuggling at the borders as officials will not be clearing goods in trucks |
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Resolution status note:
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The NTB is related to NTB-001-004 (which was resolved during the 3rd meeting of the COMESA Regional NTBs). The NTB is therefore resolved, on the ground that NTB-001-003 and NTB-001-004 are equivalent, and that the basis on which later was later was resolved applies to the former. |
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Products:
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0401: Milk and cream, not concentrated nor containing added sugar or other sweetening matter., 1905: Bread, pastry, cakes, biscuits and other bakers' wares, whether or not containing cocoa; communion wafers, empty cachets of a kind suitable for pharmaceutical use, sealing wafers, rice paper and similar products. and 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS |
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NTB-001-025 |
8.1. Government Policy and regulations |
2021-08-10 |
Malawi: SONGWE KARONGA BOX 8 WEIGHBRIDGE |
Rwanda |
Resolved 2023-04-06 |
View |
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Complaint:
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The Rwanda truck carrying Fertilizer TPT from Tanzania to Malawi Lilongwe was refused to enter Malawi and charged USD 1000 for violating third country rule a provision that is being applied betwen Zambia and Malawi to protect their national transport operators against foreign transporters not registered in Malawi. This is a discrimination against other trucks transporting goods to Malawi |
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Resolution status note:
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The COMESA workshop on Capacity building for Member States held on 2- 6 April 2023, reviewed this matter and recommended that the Secretariat to recommend to Rwanda to regard this NTB as resolved considering that there are Legal Instruments supporting its implementation. The relevant transport instruments would be shared with Rwanda. |
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NTB-000-669 |
8.3. Immigration requirements (Visa, travel permit) Policy/Regulatory |
2014-09-02 |
Tanzania: Immigration |
Kenya |
Resolved 2016-06-30 |
View |
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Complaint:
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Delay of issuance of work permit by United Republic of Tanzania |
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Resolution status note:
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The issue is not about integrating the permits but the 'delays' in issuing the permit. This anomaly can be corrected. Focal points need to get more information on the nature of Delay. At the Tanzania NMC meeting, Immigration reported that the work permits are processed within 14 days maximum if all information is provided. |
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NTB-000-688 |
8.3. Immigration requirements (Visa, travel permit) |
2016-03-29 |
South Africa: Beit Bridge |
Zimbabwe |
Resolved 2016-05-09 |
View |
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Complaint:
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South Africa Immigration Offices at Beit Bridge gives drivers maximum 14 days on their passports when entering into SA at point of entry. When a driver departs before the 14 days are fully utilized, the next time you want to enter, they tell you to use those remaining days before they can add more days on your passport. This causes drivers to end up running short of days should their trip be longer than the remaining days before the normal 14 days. Zimbabwe transporters are therefore forced to send their drivers back to Beit Bridge without their trucks to get their passports re stamped or they are faced with fines or worse still, they will not be allowed to enter SA again for not exiting on or before the set day when they entered SA initially. This is increasing the cost of doing business. Transporters have lost business during the time drivers are hiking to the border to get passports stamped, the extra night allowances and bus fares and also the down time spent in the process. This problem is a lot worse if loads are short in SA as well.
This matter needs urgent attention on the part of Home Affairs in South Africa as the hampering of transporter and driver movements is not in the interests of trade facilitation and inters regional trade in the region. |
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Resolution status note:
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On 09 May 2016, the South African Focal Point provided the current Visa and Immigration requirements that state that: ‘Visas are not required by passport holders of Lesotho, Swaziland, Botswana, Namibia, Zambia and Malawi who are entering the Republic as commercial heavy-duty vehicle drivers provide their visits do not exceed 15 days and on condition that they can produce a letter confirming their employment with a transport company on entry.
The same principle applies to Zimbabwean commercial heavy-duty vehicle drivers, except that their sojourn may not exceed 30 days at a time. The afore-mentioned does not apply to commercial heavy-duty vehicle drivers who transport goods for a South African transport company. Such drivers must be in possession of a valid work visa.’
The requirements are uploaded onto the Notifications window of the Online system www.tradebarriers.org as information to stakeholders . This document can be dowloaded by the public . |
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NTB-000-857 |
8.3. Immigration requirements (Visa, travel permit) |
2018-10-01 |
Tanzania: Kilambo |
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Resolved 2023-02-20 |
View |
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Complaint:
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Tanzania charging of Business Visa of USD 250 to EAC business persons entering URT charged as Certificate of Temporary Assignment (CTA) at all borders |
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Resolution status note:
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The regulations went through the legal draftspersons. They decided to do away with having Regulations as this was not provided for under the CMP. However, some of the provisions that were in the Regulations were included in the revised EAC Schedule on Progressive Liberalization of Services. This includes the provision on the Removal of Barriers to Trade in Services. With this, all barriers under Trade in Services will be progressively removed as per the EAC Schedule. Hence the meeting agreed to resolve this NTB as it has been taken care of in the Schedule. |
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NTB-000-144 |
1.8. Import bans |
2009-07-27 |
Zimbabwe: Ministry of Industry & Commerce |
South Africa |
Resolved 2011-03-04 |
View |
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Complaint:
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An import ban has been put in place for poultry products |
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Resolution status note:
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Zimbabwe reported that the ban has since been lifted on poultry and its products. |
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NTB-000-146 |
1.8. Import bans |
2009-07-27 |
Rwanda: Ministry of Agriculture |
Rwanda |
Resolved 2010-07-30 |
View |
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Complaint:
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An import ban on wheat flour has been imposed |
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Resolution status note:
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Rwanda reported that the issue was resolved internally |
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NTB-000-069 |
1.8. Import bans |
2009-07-23 |
Lesotho: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
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Complaint:
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Lesotho has put a ban on the importation of wheat |
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Resolution status note:
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Lesotho reported that there is no such ban. Our local milling companies even import their wheat from South Africa. |
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NTB-000-068 |
1.8. Import bans |
2009-07-23 |
Lesotho: Ministry of Trade |
Lesotho |
Resolved 2010-11-22 |
View |
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Complaint:
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Lesotho has banned importation of beer into that country |
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Resolution status note:
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Lesotho reported that there is no ban in importation of beer into Lesotho, so there is no NTB in this respect. |
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NTB-000-178 |
1.8. Import bans |
2009-07-27 |
Malawi: Ministry of Trade |
Zimbabwe |
Resolved 2010-11-22 |
View |
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Complaint:
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Ban on imports of fresh meat products from Zimbabwe |
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Resolution status note:
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Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases |
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NTB-000-147 |
1.8. Import bans Policy/Regulatory |
2009-07-27 |
Namibia: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
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Complaint:
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Namibia imposed an import ban on wheat flour |
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NTB-000-080 |
1.8. Import bans Policy/Regulatory |
2009-07-23 |
South Africa: Ministry of Trade |
Zambia |
Resolved 2010-11-22 |
View |
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Complaint:
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South Africa has banned imports of all meat from Zambia |
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Resolution status note:
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South Africa reported that importation of red meat from Zambia to SA was never allowed because Zambia did not send SA the information she needed to evaluate their animal disease situation, legislation, standards and other requirements. The information was requested in 2006 in the form of a questionnaire by the Department of Agriculture - Directorate Animal Health, Zambia has never responded. |
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NTB-000-426 |
1.8. Import bans |
2011-07-01 |
Zimbabwe: Kariba |
Zimbabwe |
Resolved 2012-04-26 |
View |
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Complaint:
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Ban on all Potatoes as Directed by the Ministry of Agriculture |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of potatoes was done to protect plants from pests originating across the borders. This is therefore a NTM. |
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NTB-000-427 |
1.8. Import bans |
2010-10-14 |
Zimbabwe: Kariba |
Zimbabwe |
Resolved 2012-04-26 |
View |
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Complaint:
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RE: Importation of Day old Chicks |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of day old chicks was done to protect animals from diseases originating across the borders. This is therefore a NTM. |
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NTB-000-474 |
1.8. Import bans |
2011-11-22 |
Tanzania: Mwanza |
Rwanda |
Resolved 2012-04-26 |
View |
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Complaint:
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SteelRwa was denied to import scrap metals from Tanzania due to the ban resulting from its scarcity in the region. Tanzania, Kenya and Uganda have banned exports of scrap metals not only to non EAC members but also the ban is applicable to other EAC member states |
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Resolution status note:
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At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business:
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.
There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
Rwanda is withdrawing this NTB from the matrix due to lack of evidence from complainant. |
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NTB-000-529 |
1.8. Import bans |
2012-08-08 |
Burundi: National Police |
Rwanda |
Resolved 2013-10-16 |
View |
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Complaint:
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Ban on import of fresh fruits from Burundi to Rwanda |
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Resolution status note:
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On 16 October 2013, Burundi Focal Point reported that, at the 12th EAC Regional Forum on NTBs held on 14th– 17th October, 2013 in Arusha, Tanzania, Rwanda reported that Burundi had lifted the ban. Therefore the NTB was resolved |
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NTB-000-692 |
1.8. Import bans |
2016-01-27 |
Zimbabwe: Ministry of Agriculture, Mechanisation & Irrigation.
Department of Livestock & Veterinary Services |
Zimbabwe |
Resolved 2016-07-20 |
View |
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Complaint:
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Department of Livestock & Veterinary Services have issued a letter stating they are banning honey imports to protect their honey industry from disease. In the same letter, they state that there is plenty of local honey available so importers should buy local.
Zambezi Gold Honey from Zambia has been imported to Zimbabwe by Le Sel Distribution (Zimbabwean Company) for 6 years now. No complaint has ever been made.
No analyses have been shown to Le Sel (the importer) to prove disease exists.
Zimbabwe Vet Services has refused to consider any exemptions. |
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Resolution status note:
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The Program Officer - Sanitary and Phytosanitary in the SADC Secretariat reported that the NTB-692 on honey import ban from Zambia implemented by the Department of Veterinary Services of Zimbabwe had been resolved. Issuance of permits had resumed.
The SQAM - SPS Programme (Standards – SABF Sub-group) in collaboration with GIZ had actively engaged the Department of Veterinary Services for the timely resolution of the NTB.
We thank officials of the Department of Veterinary Services of Zimbabwe for their cooperation. |
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NTB-000-848 |
1.8. Import bans |
2018-08-09 |
Uganda: Ministry |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Uganda’s limitation on importation of processed meat products from within the region. It also addressed it as a measure to promote local capacity in Uganda to produce such processed meats rather than importing meat and meat products from the Partner States. |
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Resolution status note:
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Uganda informed the meeting that the letter was meant for internal traders who were sourcing for processed meat from outside the EAC and was not meant for traders within the EAC Partner States.
So the Meeting agreed that this NTB is resolved. |
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