Resolved complaints

Showing items 281 to 300 of 914
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-228 5.3. Export taxes 2009-07-28 South Africa: Ministry of Trade Botswana Resolved
2010-11-22
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Complaint: In South Africa, Minister can impose export tax under the Livestock and meat industries Act  
Resolution status note: South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.  
NTB-000-648 5.3. Export taxes
Policy/Regulatory
2014-12-11 Uganda: Uganda Revenue Authority Rwanda Resolved
2015-11-18
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Complaint: Charge of "export tax" of 0.2 % of raw materials exported from Uganda by Rwanda Premier Tobacco Company Ltd  
Resolution status note: At the 16th EAC Forum on NTBs, Uganda undertook to study evidence provided by Rwanda and report back to the next meeting of the forum. UGANDA is adhering to EAC preferential treatment.  
NTB-001-065 5.3. Export taxes 2022-04-01 Botswana: Ministry of Finance South Africa Resolved
2023-10-05
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Complaint: Botswana government is about to introduce the Tax Stamps on all imported products and that would affect the South African Wine Industry. The Tax Stamp imposition has been confirmed by the Botswana Minister of Finance and they have appointed the Service Provide that would conduct a Research.  
Resolution status note: The NTB BW NCP has provided the legal instruments gazetted by the BW Government on the matter.  
NTB-000-099 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for maize  
Resolution status note: Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-096 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single channeling marketing for wheat.  
Resolution status note: Botswana reported that she does not have a single marketing channel for wheat.  
NTB-000-098 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for dairy  
Resolution status note: Botswana reported that there is free entry of other players. It is not restrictive  
NTB-000-102 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Mauritius: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Mauritius has single marketing channel for agricultural products  
Resolution status note: Mauritius reported that she is a net food importer and therefore state regulated agencies are necessary to coordinate food imports into that country for food security purposes  
NTB-000-071 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-23 South Africa: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Raw sugar can only be exported through a single channel  
Resolution status note: South Africa reported that all excess raw sugar is exported by SASA on behalf of producers simply to safeguard on logistical costs etc to minimize the distortive effects of the world market. The manner in which it is done in SA does not conform to what is normally referred to as single channel - the implications of single channel can be much broader.  
NTB-000-072 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African Government has monopoly in the trading of basic food commodities.  
Resolution status note: South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa.  
NTB-000-073 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African government has monopoly on trade in Tea  
Resolution status note: South Africa reported that the applied tariff rate for tea imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tea in South Africa.  
NTB-000-074 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African Government has monopoly on trade in tobacco  
Resolution status note: South Afric areported that the applied tariff rate for tobacco imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tobacco in South Africa.  
NTB-000-126 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Eswatini: Ministry of Trade Eswatini Resolved
2010-11-22
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Complaint: Single channel marketing for sugar and sugar products.  
Resolution status note: Swaziland reported that the status quo remains because the Sugar Act has not been reviewed.  
NTB-000-101 1.2. Government monopoly in export/import 2009-07-26 Zimbabwe: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Zimbabwe has single marketing channel for basic commodities.  
Resolution status note: Zimbabwe reported that this is no longer obtaining.  
NTB-000-546 1.2. Government monopoly in export/import 2010-09-01 Zimbabwe: Harare offices Zimbabwe Resolved
2016-08-24
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Complaint: Zimbabwe has too many agencies issuing agricultural Permits, thereby giving problems to those who would want to obtain them, for example you have to go to gugunyana offices then you go to Mazowe Plant and Quarantine offices then also you have to go to AMA (agricultural marketing authority) this process we feel its too long why cant it be done under one roof, or one just live your application then the move around into different offices is done within the office bearers  
Resolution status note: Zimbabwe reported that most of the issues are of policy nature therefore awareness programmes with relevant stakeholders and government agencies will be undertaken .  
NTB-001-002 1.2. Government monopoly in export/import 2021-01-27 Zambia: Kariba Zimbabwe Resolved
2021-01-30
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Complaint: Zambia Revenue Authority has produced a statutory Instrument (SI NO 115 OF 2020 which prohibits exportation of certain products to neighboring countries e.g Zimbabwe. Trade has been going on well between Zimbabwe and Zambia without challenges and if there was need for commodities to exported or imported with license or permits traders have been abiding as required by Law. Zambia Revenue Authority Kariba is holding trucks intended to cross to Zimbabwe for clearance because of this Statutory Instrument, The statutory Instrument is not clear on the reasons or basis for its effect, It has come harder for the traders as the situation will force them to use chirundu which will then be costly for them to drive back to chirundu, whereas those goods in trucks which are in Zambia have been pre cleared in Zimbabwe awaiting PE as the normal way .  
Resolution status note: The Zambia Revenue Authority facilitated the clearance of the consignments that were already at Kariba Border Post. Importers/Exporters/Transporters were urged to be guided by the Statutory Instrument on the routes they are required to use when carrying certain cargo.

Due to the nature of the current situation, those already at Kariba were allowed to proceed.
 
Products: 1905.3: - Sweet biscuits; waffles and wafers :, 0401: Milk and cream, not concentrated nor containing added sugar or other sweetening matter. and 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS  
NTB-001-078 1.2. Government monopoly in export/import
Policy/Regulatory
2022-06-13 Kenya: Mombasa sea port Resolved
2023-07-03
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Complaint: The government of South Sudan through the Ministry of Transport on 25 Feb 2022 had request the government of Kenya through the Ministry of Transport to facilitate the clearing of all South Sudan cargo at Nairobi Dry Port by moving all containerize cargo by rail and to be cleared at a Private Container Freight Stations (CFS) Autoport Freight Terminals Ltd. When the directive was implemented on 13 June 2022, Stakeholders and the private sector in particulars did not appreciate the move and it see as monopolistic in nature and it did increase the cost of doing business for South Sudan importers, This was brought to the attention of the Ministry of Trade and Industry South Sudan which is the line ministry, The ministry of trade communicated to ministry of transport South Sudan on the implication raise by the private on the cost of import and the monopoly fact, after the consultation between the two ministry in South Sudan, The minister of Trade and Industry wrote two communication letters to the Ministry of Trade Kenya on 23rd May 2022 and Ministry of Transport Kenya on 13 June 2022. However, all the communication had not been responded to from Kenya ministries mention, on 28 July 2022 Members of Parliament summon the ministries of Trade and Transport and resolve to Suspend relocation of South Sudan Cargo via Nairobi to protect South Sudanese and the Minister of Transport South Sudan was requested to revoke his letter to the Ministry of Transport Kenya to allow South Sudanese cargo owner to clear their goods directly from the Port of Mombasa. On 28 July 2022 the Ministry of Transport South Sudan wrote to his counterpart in Kenya requesting the suspension of his previous letter dated 25 Feb 2022. All those communications did not bear fruit on trade facilitation update. Unfortunately on 4th October 2022 the Ministry of Transport, Infrastructure, Housing, Urban Development and Public Works. Wrote a letter to the National Treasury and Planning Kenya informing the Cabinet Secretary on not receiving any formal communication from South Sudan Government and for his guidance all South Sudanese cargo is to be rail and cleared at Nairobi.
 
Resolution status note: The 42nd SCTIFI noted that Kenya reiterated Her commitment to facilitating the transportation of RSS people and cargo through a letter dated 13th December 2022 addressed to the Minister for Transport South Sudan informing him of a presidential directive on clearance of goods and other attendant operational issues at the port of Mombasa copied to all concerned MDAs of Kenya which is being followed to date. Hence the NTB is resolved.  
NTB-001-112 1.2. Government monopoly in export/import 2023-01-01 Uganda: Ministry of Finance Kenya Resolved
2024-03-09
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Complaint: Uganda Denial of Market Access to EAC Partner States Under Preferential Treatment by charging full CET of 35% to juices origination from Kenya transferred to Uganda by Bidcoro.  
Resolution status note: During the 43rd SCTIFI the Republic of Uganda informed the meeting that the company Bidcoro was under a country-specific duty remission scheme to import raw materials for the manufacture of fruit juice from September 2021.
Kenya informed the meeting that the company is no longer gazetted under the country-specific DRS
The meeting therefore agreed that the NTB is resolved
 
NTB-000-511 8.1. Government Policy and regulations 2012-03-14 Tanzania: Ministry of Transport Kenya Resolved
2012-06-01
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Complaint: Kenya tourist vans are not allowed to enter Tanzania. They are required to off load tourists to Tanzania registered vans.  
Resolution status note: On 1 June 2012, Tanzania reported that, Tourist vans from Kenya are allowed to enter into Tanzania as foreign vans provided they have C32 formerly known as C36. A van carrying below 9 passengers are allowed free for 7 days. Van with 10 and above passengers are categorized as commercial vans and required as per Transit Act, 1995 to pay US$ 16 per axles in every 100 kms.
Tanzania advises Partner states to adhere to requirements for entry into another Partner State to avoid delays and inconveniences. Tourist vans should make sure they check all requirements and have fulfilled them before they set off for Tanzania.
 
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