Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 241 to 260 of 914

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-177	1.1. Export subsidies A11: Prohibitions for sanitary and phytosanitary reasons	2009-07-27	Malawi: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Ban on imports of fresh meat products from South Africa and Zimbabwe
Resolution status note:	Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases
NTB-000-179	1.1. Export subsidies E313: Temporary prohibition, including suspension of issuance of licences	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Restriction on importation of Eggs of poultry, whether in shell, pulp or dried forms; eggs of wild birds
Resolution status note:	Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases
NTB-000-205	1.1. Export subsidies A82: Testing requirement	2009-07-27	Malawi: Malawi Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Delays in obtaining approval of test reports
Resolution status note:	Malawi reported that the challenge had been noted by Government and measures are being taken to improve the procedures by the Standards Bureau
NTB-000-207	1.1. Export subsidies A84: Inspection requirement	2009-07-27	Malawi: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Cumbersome export certification procedures. The delays in going through the inspection process and approval process which takes a minimum of three working days, can be costly to exporters particularly for perishables. the process is that the Malawian importer seeks approval from ITS Malawi for inspection. ITS Malawi notifies ITS head office, which is in South Africa. Head office instructs ITS Zimbabwe and gives them authority to carry out the inspection at the Malawian Company's expense.
Resolution status note:	Malawi reported that these procedures are no longer applicable, phased out with PSI in 2007
NTB-000-153	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-27	Mauritius: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	Mauritius have refused to buy beer from Tanzania on TBT grounds
Resolution status note:	Mauritius reported that this is no longer obtaining
NTB-000-206	1.1. Export subsidies A82: Testing requirement	2009-07-27	Mozambique: Mozambique Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Delays in obtaining approval of test reports
Resolution status note:	Mozambique reported that , in Mozambique there are many laboratories with the specific subject to deal with such tests and under the various Ministries as well the Universities.
NTB-000-076	1.1. Export subsidies Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	South Africa offers a large number of export incentives for to promote locally produced exports.
Resolution status note:	South Africa reported that export incentives are offered to promote manufactured exports and exports in general
NTB-000-078	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-23	South Africa: SANAS	Angola	Resolved 2010-11-22	View
Complaint:	South Africa does not accept standards from other SADC Member States except SABS
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-081	1.1. Export subsidies B14: Authorization requirements for importing certain products	2009-07-23	South Africa: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	South Africa places adhoc requirements on the importation of perishable goods in the form of standards
Resolution status note:	Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement.
NTB-000-094	1.1. Export subsidies B15: Authorization requirements for importers	2009-07-26	South Africa: Ministry of Trade	Mauritius	Resolved 2010-11-22	View
Complaint:	Mauritian exports of canned Tuna are denied entry into South Africa because South Africa does not recognize Ministry of Fisheries in Mauritius as being the regulatory body even though product qualifies for EUR1 certificate and is exported to the EU
Resolution status note:	South Africa reported that all inspections are carried out according to the requirements of the compulsory specification for “The manufacture, production, processing and treatment of canned fish, canned marine molluscs and canned crustaceans”, and these inspections are non-discriminatory. Furthermore, rejections on products are not done by an individual but by a panel and it is important to note that FAI is accredited by SANAS to the requirements of ISO 17020 ( accreditation for inspection bodies)
NTB-000-221	1.1. Export subsidies B31: Labelling requirements	2009-07-28	South Africa: SANAS	Zambia	Resolved 2010-11-22	View
Complaint:	Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-369	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2010-02-10	South Africa: Ministry of Agriculture	Zambia	Resolved 2011-11-22	View
Complaint:	South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia.
Resolution status note:	South Africa reported that Zambia needs to send information needed to evaluate their plant disease situation, legislation, standards and other requirements to the South African Department of Agriculture, Forestry and Fisheries . PQPS certificates can not be issued if the above information is not known.
NTB-000-369	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2010-02-10	South Africa: Ministry of Agriculture	Zambia	Resolved 2011-11-22	View
Complaint:	South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia.
Resolution status note:	On 1 June 2011 , South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known
NTB-000-272	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow.
Resolution status note:	Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation
NTB-000-394	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2011-01-15	Angola: At the point of offloading.	South Africa	Resolved 2015-04-07	View
Complaint:	Ministry of Agriculture in Angola has implemented decree Nr 02/08. This decree requires the inspector to be present at the time of offloading, and to draw samples per load, line item and batch. As there are on average over 100 lines per container and more than one batch per line, this can result in as many as 300 samples being drawn per container. The remaining items will need to be placed in quarantine until testing is finalized and release given. Given that on average 3 containers arrive in Luanda daily, more than 900 items from Shoprite alone will create a problem for the Lab. Their turn around time of 3 days will be impossible to maintain. Many of the products are also time sensitive, which means that by the time final release is given, there may be very little shelf life left, if at all. Then there is also the cost to consider. Sampling and testing is part and parcel of the business but taken to the extreme as is the case here, it becomes a very costly and ultimately damaging excercise both to the Business and the end consumer (reduced shelf life, less choice). Suggestions: 1. Allow a South African authority (SABS, NRCS) to sample and inspect the goods before dispatching and issue a certificate against the findings, to accompany the load. 2. Allow Shoprite to send samples of the goods onboard via courier company so that the inspection can commence and thus be completed and the certificates issued by the time that the load arrives at the store level. The batch number can be verified by an independant body.
Resolution status note:	On 7th April 2015, South Africa Focal Point reported that they had received confirmation from the complainant that NTB 394, reported by SA against Angola should be recorded as 'resolved' because what was complained about had not been enforced
Products:	0401.10: Milk and cream of a fat content by weight of <= 1%, not concentrated nor containing added sugar or other sweetening matter and 1601.00: Sausages and similar products, of meat, offal or blood; food preparations based on these products
NTB-000-400	1.1. Export subsidies A52: Irradiation	2011-02-22	South Africa: The Department of Trade and Industry	Zambia	Resolved 2015-08-10	View
Complaint:	The Zambian honey sector have come against repeated resistance from the South African authorities to allow organic honey to enter the South Africa market without the unnecessary requirement of irradiation. Therefore, our traders are requesting the South African government for an exemption from the irradiation requirements for the importation of honey from Zambia as set out by the National Department of Agriculture (RSA). An analysis undertaken by the National Department of Agriculture (NDA) of South Africa collected honey samples from across Zambia during a national disease survey funded by the World Bank in conjunction with the Department of Agriculture of Zambia. The findings of this analysis by the NDA reveal that there is no American Foulbrood Disease in Zambia.
Resolution status note:	South Africa advised that all honey exports from Zambia were now accepted into that market.
Products:	0409.00: Natural honey
NTB-000-411	1.1. Export subsidies A15: Authorization requirement for importers for sanitary and phytosanitary reasons	2011-03-23	South Africa: National Dept Agricultural Registrar : Act no 36 of 1947	South Africa	Resolved 2011-04-21	View
Complaint:	My company submitted renewal of existing Farm Feed Registrations at 12 Dec 2010 All the FF regestrations have expired on 28 Feb. 2011 We have enqeired numerous times on the renewal with no satisfaction. Th ecompany is stuck with 1000mt of cotton oilcake and 100mt of meat and bone meal that can not come in to South Africa from Zimbabwe and Namibia The local feed plants and feed lots are running out of stock with no local stocks to supply. We therefore seek help to have our applications processed by the relevant Ministry/Department
Resolution status note:	The Department of Agriculture & Fisheries renewd the licence on 28 March 2011
Products:	1207.2: - Cotton seeds :
NTB-000-414	1.1. Export subsidies B33: Packaging requirements	2011-03-01	Zimbabwe: Chirundu	Zimbabwe	Resolved 2011-05-10	View
Complaint:	Ban on plastics of thickness less than 30 micro meters
Resolution status note:	The ban is being effected under Statutory Instrument 98 of 2010 - Environmental Management (Plastic Packaging and Plastic Bottles) Regulations , 2010 issued by the Minister of Environment and Natural Resources Management in terms of section 140 of the Environment Management Act ( Chapter 20:27) to protect the environment
Products:	3923.29: Sacks and bags, incl. cones, of plastics (excl. those of polymers of ethylene)
NTB-000-438	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-16	EAC	Kenya	Resolved 2016-06-30	View
Complaint:	Numerous institutions involved in testing goods in the EAC partner states.
Resolution status note:	There is collaboration among testing agencies
NTB-000-444	1.1. Export subsidies A83: Certification requirement Policy/Regulatory	2011-09-02	Kenya: Ministry of Agriculture	Uganda	Resolved 2014-12-11	View
Complaint:	Non recognition by Kenya for SPS certificates issued by Uganda for tea destined for Mombasa action.
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Kenya reported that the requirement would be abolished. Kenya reported that tea destined for auction at Mombasa for export must be warehoused in a bonded Customs warehouse (Transit Go down) of their choice. This NTB is therefore resolved

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