Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 201 to 220 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-222	5.12. Export restraint arrangements	2009-07-28	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Restriction of coffee exports and exports of paste detergents to Zimbabwe
Resolution status note:	Zimbabwe reported that there are no more restrictions on these exports.
NTB-000-222	5.12. Export restraint arrangements	2009-07-28	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Restriction of coffee exports and exports of paste detergents to Zimbabwe
Resolution status note:	Zimbabwe reported that there were no more restrictions on the export of coffee
NTB-000-066	5.12. Export restraint arrangements	2009-07-23	Lesotho: Ministry of Mines	Lesotho	Resolved 2011-07-28	View
Complaint:	Lesotho has put in place official regulations affecting exports of diamonds and manufactured products which are : Export and Import control Act 1984 Examination and Movement certificate
Resolution status note:	The meeting establishing Lesotho NMC held on 09 August 2011 in Maseru resolved that Lesotho's imposition of this requirement is accordance to article 9 (e) of the SADC Protocolon trade and therefore not an NTB. It was also observed that reporting country had not objected to Lesotho explanation submitted to the 9th meeting of the SADCSub Comitttee on Trade facilitation held in Gaborone on 27 July 2011. This matter is therefore considered resolved.
NTB-000-184	5.12. Export restraint arrangements Policy/Regulatory	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Export ban on maize, maize meal and other maize byproducts.
Resolution status note:	Malawi reported that the ban was effected when national stocks of maize were low but licenses were routinely given after the situation improved
NTB-000-264	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.
Resolution status note:	Namibia reported that an export permit but not a license is required for controlled products only
NTB-000-087	5.12. Export restraint arrangements	2009-07-23	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	South Africa has put in place export restraints for the exportation of dried beans to that market
Resolution status note:	South Africa reported that this barrier is no longer existing
NTB-000-281	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.
Resolution status note:	South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and conditions of permits and other authorisations issued in terms of that legislation. For more information please contact: Marine and Coastal Management, Department of Environmental Affairs and Tourism Tel: 021 402 3911 Fax: 021 402 3367
NTB-000-469	5.12. Export restraint arrangements	2011-07-12	Tanzania: Ministry of Trade and Industry	Rwanda	Resolved 2012-04-26	View
Complaint:	Tanzania has officially banned export of scrap metal to Rwanda
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business which are : i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed to be exported. ii) The exporter has to obtain an export permit from the MIT. There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically. During the Bilateral meeting Rwanda was availed with that specific legal instrument. With above explanation Rwanda withdrew complaint and it was agreed to consider it resolved
NTB-000-696	5.12. Export restraint arrangements	2016-07-08	Zambia: Kafue		Resolved 2016-09-13	View
Complaint:	Zimbabwe Registered Transporters were offered maize loads from Zambia for export to Harare. Some of the trucks loaded and moved. A balance of 4 trucks have been held back due to what we believe are investigations by the Government of Zambia over issues related to smuggling of maize. It is understood now that the Exporters in Zambia are exporting maize illegally with false documentation. Despite numerous and repeated requests to either off-load the trucks or verify the documents and release the trucks, the vehicles remain in Kafue with no solution in sight, 18 days after the trucks loaded. The Zambian Army is holding the trucks and the Permanent Secretary in the Ministry of Agriculture is refusing to getting involved to assist the truck release process. There are apparently around one hundred trucks being held at Kafue at present for an issue which is not related to the transporter, but which is directly related to the Exporter and the Zambian Authorities. We urgently request that these trucks be offloaded and released by the military and Zambian Authorities as this is costing the Transporters a lot of money in lost revenue and it is illegal for the Zambian Authorities and army to hold the transporters liable in this case.
Resolution status note:	On 13th September 2016, FESARTA advised that the trucks were released so the NTB is resolved.
NTB-000-778	5.12. Export restraint arrangements	2017-05-05	Tanzania: Ministry of Industry, Trade and Marketing ,	Uganda	Resolved 2017-10-24	View
Complaint:	Tanzania banned exportation of food items to Uganda hence affecting Intra Regional Trade and endangers food security in the region.
Resolution status note:	In the recent meeting on NTBs held in Kampala on 24th October, 2017, Tanzania reported that this was a food security issue in Tanzania and the meeting agreed that it has been resolved.
NTB-000-174	1.1. Export subsidies A82: Testing requirement	2009-07-27	Malawi: Malawi Revenue Authority	Malawi	Resolved 2012-04-26	View
Complaint:	Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.
NTB-000-317	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
Resolution status note:	Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.
NTB-000-346	1.1. Export subsidies B81: Product registration/approval requirements	2010-02-09	Botswana: Ministry of Health	Botswana	Resolved 2011-06-08	View
Complaint:	The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana
Resolution status note:	Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs. There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria. The issue of lack of human resources is being addressed
NTB-000-212	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Trade	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Unreasonable SPS requirements with no scientific basis or excessively averse to risk
Resolution status note:	Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes a day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture.
NTB-000-213	1.1. Export subsidies A14: Authorization requirement for sanitary and phytosanitary reasons for importing certain products	2009-07-27	Lesotho: Ministry of Agriculture	Zimbabwe	Resolved 2011-07-28	View
Complaint:	delays in getting SPS approvals
Resolution status note:	Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes one day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture
NTB-000-214	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Agriculture	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Difficulty in accessing information onSPS requirements
Resolution status note:	During the workshop establishing NMC for Lesotho held on 09 August 2011 in Maseru, it was confirmed that information on SPS requirements is available from the Ministry of Agriculture and that arrangements are in place to upload this information onto the website of the TMinistry of Trade & Industry Cooperation & Marketing.
NTB-000-158	1.1. Export subsidies A82: Testing requirement	2009-07-27	Tanzania: Ministry of Agriculture	Tanzania	Resolved 2016-05-18	View
Complaint:	Cumbersome procedures for , SPS certificates and the permits.The Ministry utilitises its own laboratories in Dar es Salaam with support from Tropical Pesticide Research Institute in Arusha which takes even more time.
Resolution status note:	The procedures are being streamlined
NTB-000-160	1.1. Export subsidies A82: Testing requirement	2009-07-27	Tanzania: Tanzania Bureau of Standards	Tanzania	Resolved 2011-08-28	View
Complaint:	Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.
Resolution status note:	Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.
NTB-000-160	1.1. Export subsidies A82: Testing requirement	2009-07-27	Tanzania: Tanzania Bureau of Standards	Tanzania	Resolved 2011-08-28	View
Complaint:	Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.
Resolution status note:	Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.
NTB-000-160	1.1. Export subsidies A82: Testing requirement	2009-07-27	Tanzania: Tanzania Bureau of Standards	Tanzania	Resolved 2011-08-28	View
Complaint:	Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.
Resolution status note:	Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.

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