Resolved complaints

Showing items 201 to 220 of 883
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-042 5.2. Exchange controls 2004-01-27 Zambia: Zambia Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: TBT Exchange Rates  
NTB-000-054 5.2. Exchange controls 2009-02-04 Kenya: Private Company Mauritius Resolved
2009-02-04
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Complaint: Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007.

Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers.
 
Resolution status note: Government of Kenya facilitated resolution of the problem in 2007/8  
NTB-000-065 5.2. Exchange controls 2009-07-23 Lesotho: Ministry of Finance Lesotho Resolved
2010-11-22
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Complaint: Lesotho has restrictive and time wasting foreign exchange limitations  
Resolution status note: Lesotho reported that this is not an NTB, but a measure taken to monitor and regulate illegal monies and corruption together with money laundering  
NTB-000-183 5.12. Export restraint arrangements 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-07-22
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Complaint: Export restraint on Unmanufactured tobacco  
Resolution status note: This is no longer obtaining  
NTB-000-299 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2011-03-11
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Complaint: Government imposes export constraints on the exportation of wood  
Resolution status note: This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
 
NTB-000-300 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2010-07-26
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Complaint: Government imposes export constraints on the exportation of wood  
NTB-000-364 5.12. Export restraint arrangements 2010-02-10 Zambia: Ministry of Agriculture Zambia Resolved
2011-03-04
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Complaint: The Office dealing with export permits for seed in the Ministry of Agriculture in Zambia only opens at 11.00 hours. This causes delay in obtaining the export permits.  
Resolution status note: Zambia reported that the office opens from 08:00am to 5pm, but collection starts at 11:00am to allow for processing in the morning.  
NTB-000-222 5.12. Export restraint arrangements 2009-07-28 Zambia: Ministry of Trade Zimbabwe Resolved
2011-03-04
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Complaint: Restriction of coffee exports and exports of paste detergents to Zimbabwe  
Resolution status note: Zimbabwe reported that there are no more restrictions on these exports.  
NTB-000-222 5.12. Export restraint arrangements 2009-07-28 Zambia: Ministry of Trade Zimbabwe Resolved
2011-03-04
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Complaint: Restriction of coffee exports and exports of paste detergents to Zimbabwe  
Resolution status note: Zimbabwe reported that there were no more restrictions on the export of coffee  
NTB-000-066 5.12. Export restraint arrangements 2009-07-23 Lesotho: Ministry of Mines Lesotho Resolved
2011-07-28
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Complaint: Lesotho has put in place official regulations affecting exports of diamonds and manufactured products which are :
Export and Import control Act 1984
Examination and Movement certificate
 
Resolution status note: The meeting establishing Lesotho NMC held on 09 August 2011 in Maseru resolved that Lesotho's imposition of this requirement is accordance to article 9 (e) of the SADC Protocolon trade and therefore not an NTB. It was also observed that reporting country had not objected to Lesotho explanation submitted to the 9th meeting of the SADCSub Comitttee on Trade facilitation held in Gaborone on 27 July 2011. This matter is therefore considered resolved.  
NTB-000-184 5.12. Export restraint arrangements
Policy/Regulatory
2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Export ban on maize, maize meal and other maize byproducts.  
Resolution status note: Malawi reported that the ban was effected when national stocks of maize were low but licenses were routinely given after the situation improved  
NTB-000-264 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.  
Resolution status note: Namibia reported that an export permit but not a license is required for controlled products only  
NTB-000-087 5.12. Export restraint arrangements 2009-07-23 South Africa: Ministry of Trade Botswana Resolved
2010-11-22
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Complaint: South Africa has put in place export restraints for the exportation of dried beans to that market  
Resolution status note: South Africa reported that this barrier is no longer existing  
NTB-000-281 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.  
Resolution status note: South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and
conditions of permits and other authorisations issued in terms of that legislation. For more information please contact:
Marine and Coastal Management, Department of Environmental Affairs and Tourism
Tel: 021 402 3911
Fax: 021 402 3367
 
NTB-000-469 5.12. Export restraint arrangements 2011-07-12 Tanzania: Ministry of Trade and Industry Rwanda Resolved
2012-04-26
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Complaint: Tanzania has officially banned export of scrap metal to Rwanda  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business which are :
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.

There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
During the Bilateral meeting Rwanda was availed with that specific legal instrument.
With above explanation Rwanda withdrew complaint and it was agreed to consider it resolved
 
NTB-000-696 5.12. Export restraint arrangements 2016-07-08 Zambia: Kafue Resolved
2016-09-13
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Complaint: Zimbabwe Registered Transporters were offered maize loads from Zambia for export to Harare. Some of the trucks loaded and moved. A balance of 4 trucks have been held back due to what we believe are investigations by the Government of Zambia over issues related to smuggling of maize. It is understood now that the Exporters in Zambia are exporting maize illegally with false documentation.

Despite numerous and repeated requests to either off-load the trucks or verify the documents and release the trucks, the vehicles remain in Kafue with no solution in sight, 18 days after the trucks loaded. The Zambian Army is holding the trucks and the Permanent Secretary in the Ministry of Agriculture is refusing to getting involved to assist the truck release process. There are apparently around one hundred trucks being held at Kafue at present for an issue which is not related to the transporter, but which is directly related to the Exporter and the Zambian Authorities.

We urgently request that these trucks be offloaded and released by the military and Zambian Authorities as this is costing the Transporters a lot of money in lost revenue and it is illegal for the Zambian Authorities and army to hold the transporters liable in this case.
 
Resolution status note: On 13th September 2016, FESARTA advised that the trucks were released so the NTB is resolved.  
NTB-000-778 5.12. Export restraint arrangements 2017-05-05 Tanzania: Ministry of Industry, Trade and Marketing , Uganda Resolved
2017-10-24
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Complaint: Tanzania banned exportation of food items to Uganda hence affecting Intra Regional Trade and endangers food security in the region.  
Resolution status note: In the recent meeting on NTBs held in Kampala on 24th October, 2017, Tanzania reported that this was a food security issue in Tanzania and the meeting agreed that it has been resolved.  
NTB-000-174 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2012-04-26
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Complaint: Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.  
NTB-000-317 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country  
Resolution status note: Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.  
NTB-000-346 1.1. Export subsidies
B81: Product registration/approval requirements
2010-02-09 Botswana: Ministry of Health Botswana Resolved
2011-06-08
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Complaint: The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana  
Resolution status note: Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs.

There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria.

The issue of lack of human resources is being addressed
 
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