Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 741 to 760 of 930

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-186	7.9. Inadequate trade related infrastructure	2009-07-27	Mozambique: Beira Port	Malawi	Resolved 2012-04-26	View
Complaint:	Poor infrastructure. Many delays at Beira and Nacala docks due to heavy traffic and no security available
Resolution status note:	At the 3rd Tripartite NTBs Focal Point point meeting Malawi registered that the issue be resolved considering the submission from Mozambique that the delays, were as a result of procedural matters between the clearing agents and their respective clients and not the Beira Port authorities per se.
NTB-000-175	1.1. Export subsidies B6: Product identity requirement	2009-07-27	Zambia: Bureau of Standards	Malawi	Resolved 2011-03-04	View
Complaint:	Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.
Resolution status note:	Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
NTB-000-168	5.1. Quantitative restrictions	2009-07-27	Mauritius: Ministry of Trade	Malawi	Resolved 2012-03-30	View
Complaint:	Import restrictions on sugar
Resolution status note:	At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted
NTB-000-159	4.1. Issues related to sanitary and phyto-sanitary measures A83: Certification requirement	2009-07-27	Tanzania: Ministry of Health	Tanzania	Resolved 2011-08-30	View
Complaint:	Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome
Resolution status note:	Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.
NTB-000-212	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Trade	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Unreasonable SPS requirements with no scientific basis or excessively averse to risk
Resolution status note:	Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes a day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture.
NTB-000-209	3. Technical barriers to trade (TBT) B33: Packaging requirements	2009-07-27	Zimbabwe: Ministry of Health	Zimbabwe	Resolved 2011-06-10	View
Complaint:	The health and phytosanitary regulations states that, "no person shall import into Zimbabwe any bottle, can, jar or other receptacle which has been used solely for storing or transporting honey or unprocessed royal jelly which honey or jelly was manufactured or produced in any country other than a specified[1] country unless such bottle, can jar or other receptacle has been sterilized after such use.
Resolution status note:	Zimbabwe reported that regulations were put in place to protect the environment.
NTB-000-189	2.11. Lack of control in Customs infrastructure	2009-07-27	South Africa: Beit Bridge	Malawi	Resolved 2012-04-26	View
Complaint:	Pilferage of goods and the opening of sealed containers at the South African side of the Beitbridge border post
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,South Africa reported that they would consult SARS to provide an explanation of how the border process works and on measures put in place to prevent the incident re-occurring. Once this information was received from SARS, it wiould be uploaded to the online system. It was therefore agreed to have this NTB resolved as this could have been a once off incident.
NTB-000-171	2.3. Issues related to the rules of origin	2009-07-27	Zimbabwe: Ministry of Trade	Malawi	Resolved 2010-07-30	View
Complaint:	Rice has been turned back from Zimbabwe according to allegations of misuse on Rules of Origin.
NTB-000-200	5.1. Quantitative restrictions	2009-07-27	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Licences for importing cooking oil are only issued in times of shortages.
Resolution status note:	Zimbabwe reported that trade in cooking oil has been liberalised. This requirement is no longer obtaining.
NTB-000-214	1.1. Export subsidies A9: SPS measures n.e.s.	2009-07-27	Lesotho: Ministry of Agriculture	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Difficulty in accessing information onSPS requirements
Resolution status note:	During the workshop establishing NMC for Lesotho held on 09 August 2011 in Maseru, it was confirmed that information on SPS requirements is available from the Ministry of Agriculture and that arrangements are in place to upload this information onto the website of the TMinistry of Trade & Industry Cooperation & Marketing.
NTB-000-163	2.4. Import licensing Policy/Regulatory	2009-07-27	Zambia: Ministry of Trade	Tanzania	Resolved 2011-03-04	View
Complaint:	Licensing process just too long
Resolution status note:	Zambia reported that the process only takes 24hours
NTB-000-182	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Zimbabwe	Resolved 2012-04-26	View
Complaint:	Restriction on importation of tobacco leaf from SADC countries
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi submitted that importation of tobacco was not restricted. As a matter of fact Malawi imports tobacco from Tanzania Zambia for processing at Malawi companies. The tobacco is re-exported after processing. The meeting was also informed that the companies buying tobacco in the region are the same.
NTB-000-145	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-27	Zimbabwe: Ministry of Agriculture	South Africa	Resolved 2011-06-09	View
Complaint:	A 10% import levy is imposed on all agricultural products.
Resolution status note:	Zimbabwe reported that import levy has been suspended on all basic commodities most of which are agricultural in nature.
NTB-000-158	1.1. Export subsidies A82: Testing requirement	2009-07-27	Tanzania: Ministry of Agriculture	Tanzania	Resolved 2016-05-18	View
Complaint:	Cumbersome procedures for , SPS certificates and the permits.The Ministry utilitises its own laboratories in Dar es Salaam with support from Tropical Pesticide Research Institute in Arusha which takes even more time.
Resolution status note:	The procedures are being streamlined
NTB-000-196	2.3. Issues related to the rules of origin Policy/Regulatory	2009-07-27	SADC	Zimbabwe	Resolved 2011-11-10	View
Complaint:	Delays in communicating signatories that verify certificates of origin.
Resolution status note:	SADC Secretariat reported that,in accordance to rule 9 of Annex I of the SADC Protocol on Trade, “Member States shall deposit with the Secretariat the names of Departments and Agencies authorized to issue the certificates required […],specimen signatures of officials authorized to sign the certificates and the impressions of the official stamps to be used for that purpose, and those shall be circulated to Member States by the Secretariat.” SADC Secretariat circulates all the documentary evidence to Member States immediately upon receipt. In addition, the SADC Customs Unit is working in a user-friendly customs related link in the SADC Secretariat’s website to accommodate not only issues related to documentary evidence for the processing of SADC RoO, but also all the binding documentation that enhances trade in the Region.
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana reported that the levies are no longer obtaining
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration
NTB-000-215	2.4. Import licensing	2009-07-27	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Cooking oil can only be exported after obtaining a license from the Ministry of Industry and International trade
NTB-000-162	8.7. Costly Road user charges /fees	2009-07-27	Tanzania: Ministry of Transport	Tanzania	Resolved 2011-07-28	View
Complaint:	Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered)
Resolution status note:	Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000.
NTB-000-156	7.9. Inadequate trade related infrastructure	2009-07-27	Tanzania: Along major highways	Tanzania	Resolved 2012-06-15	View
Complaint:	Weighing equipment in some stations is sometimes faulty, meaning that even when a truck has a proper seal, weight readings at different stations vary. Also, there are numerous stations along the major highways, which do not respect seals even when it is clear that such seals have not been tempered with. The most notorious stations are along Moshi and Kibaha on Nairobi-Dar-es-salaam highway.
Resolution status note:	The 10th meeting of SADC Committee on Trade Facilitation accepted Tanzania's explaination that problem arose due to packaging and loading of containers at the port. If containers are not properly packed, goods move while on transit and affect weigh on an axle. Distribution of weight on an axle may be correct at point of departure, but after some distance, it may change as cargo moves. Since weighing is on axles not cargo, different numbers may be recorded at a weigh bridge. It was reported that sensitization was already being undertaken to alert traders to reduce the possibility of movement of goods inside containers while in transit by packing properly. The meeting therefore agreed to consider the NTB resolved.

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