Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 761 to 780 of 799

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-061	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2011-05-23	View
Complaint:	Zambia has increased its carbon tax and is now charging US$40 per trip instead of US$40 per annum
Resolution status note:	Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-062	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2011-02-05	View
Complaint:	Zambia is now demanding a carbon tax of US$40 per trip instead of the previously charged US$40 per annum.
Resolution status note:	Zambia does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-060	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-22	Zambia: Ministry of Transport	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Zambia has is now charging carbon tax of US$40 per trip an increase from the original US$40 per annum.
Resolution status note:	Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.
NTB-000-697	1.14. Lack of coordination between government institutions	2009-07-16			Resolved 2019-08-21	View
Complaint:	Lack of coordination among the numerous institutions involved in testing and clearance of goods at the Borders
Resolution status note:	.The NTBs meeting of Focal Points held on 19- 21 August 2019 was informed that the EAC agreed to harmonise the operations of their institutions. This NTB no longer was resolved in the EAC Time Bound mechanism.
NTB-000-909	8.8. Issues related to transit	2009-07-01	EAC	EAC	Resolved 2018-11-16	View
Complaint:	Existence of several weigh bridge stations in the central and Northern corridors.
Resolution status note:	Transit trucks should be weighed twice, weigh bridges should be reduced to two (2) one at the point of entry and the other at the port of exit. The two weigh bridges should be equipped with a High Speed Weigh-In Motion (HS-WIM) equipment to save time spent at weigh bridges. Kenya and Tanzania have installed the High Speed Weign In Motion Weigh Bridges (HS-WIM). Number of Weigh Bridges in Partner States are as follows: Burundi: 0, Kenya: 4, Rwanda: 0, Tanzania: 3 as agreed, Uganda: 2 The meeting recommended that Uganda be urged to consider installing High Speed Weigh-In Motion Weigh Bridges to resolve this NTB. URT waived the US$40 sticker fees on transit trucks going through weigh bridges in the central corridor with immediate effect.
NTB-000-412	2.3. Issues related to the rules of origin	2009-05-08	Sudan: Port Sudan sea port	Kenya	Resolved 2015-01-19	View
Complaint:	Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags.
Resolution status note:	On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates.
Products:	3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution
NTB-000-059	7.3. Corruption	2009-04-20	Kenya: Rwanda to Mombasa Highway	Rwanda	Resolved 2010-11-22	View
Complaint:	Road blocks along the Northern Corridor for transporters carrying goods from Rwanda to Mombasa Port The policemen at road blocks demand payments of 1000 Uganda Shillings and 50 Kenya shillings. Once you have made the payments they don't even bother to check on what you are carrying.
Resolution status note:	Kenya reported that issue was resolved through COMESA customs and trade committee meeting
NTB-000-436	2.14. Other	2009-04-16	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	There is lack of harmonized procedures manual for the EAC partner states.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved
NTB-000-056	2.4. Import licensing	2009-02-09	Zambia: Ministry of Trade	Zimbabwe	Resolved 2011-03-04	View
Complaint:	Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe
Resolution status note:	Zambia reported that The Ban was lifted and reported during the COMESA Twenty Ninth Meeting of the Intergovernmental Committee – December, 2010
NTB-000-058	2.3. Issues related to the rules of origin	2009-02-09	Eritrea: Eritrea Revenue Authority	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures.
Resolution status note:	Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting
Products:	2102.10: Active yeasts
NTB-000-057	2.4. Import licensing	2009-02-09	Zambia: Ministry of Trade	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe
Resolution status note:	Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe.
NTB-000-055	2.3. Issues related to the rules of origin	2009-02-09	Madagascar: Customs Department	Mauritius	Resolved 2010-11-29	View
Complaint:	Mauritius reported that Madagascar has doubt on the originating status of sopa exported by Maniprove Company of Mauritius to Sarvonnerie Tropicale Company in Madagascar
Resolution status note:	Madagascar reported that elimination of this NTB is being done progressively
Products:	3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution
NTB-000-054	5.2. Exchange controls	2009-02-04	Kenya: Private Company	Mauritius	Resolved 2009-02-04	View
Complaint:	Tara Florist of Mauritius reported that they made a payment in advance for an order of cut flowers to Mayfield Growers of Nairobi, Kenya on 17 August, 2007. Mayfield Growers failed to deliver the products as agreed. Tara Florist has been sending reminders to Mayfield Growers.
Resolution status note:	Government of Kenya facilitated resolution of the problem in 2007/8
NTB-000-881	8.8. Issues related to transit	2009-02-04	Tanzania: Nakonde	Zambia	Resolved 2020-11-10	View
Complaint:	Since 2006, the Tanzanian Government imposed a ban on importation of poultry and poultry products to curb any possible Avian Influenza Disease outbreak. However, a Zambian Company (Hybrid Poultry Farm) has been denied Transit Permit for hatching eggs destined for Kenya. The hatching eggs are not going to be offloaded in Tanzania as it will only be used as a transit country and will be transported in sealed refrigerated containers.
Resolution status note:	On 10 November 2020, Zambia Focal Point advised that this was no longer an issue therefore should be resolved.
NTB-000-053	2.3. Issues related to the rules of origin	2009-01-21	Burundi: Ministry of Trade	Eswatini	Resolved 2010-11-22	View
Complaint:	Refuse to offer a minimum reduction of 60% on standard importatiion of sugar from Swaziland as agreed. Burundian Customs are claiming that Swaziland is not a member of COMESA.
Resolution status note:	Issue was resolved by the COMESA Customs and Trade Committee
NTB-000-046	2.3. Issues related to the rules of origin	2009-01-21	Zambia: Zambia Revenue Authority	Malawi	Resolved 2010-11-22	View
Complaint:	wheat flour
Products:	1101.00: Wheat or meslin flour
NTB-000-031	2.3. Issues related to the rules of origin	2008-12-23	Egypt: Ministry of Trade	Uganda	Resolved 2009-02-04	View
Complaint:	: Authorisation fees for endorsement of COMESA Certificate of Origin Uganda has complained that Egypt authorities require that Certificates of Origin be endorsed by the Egyptian Embassy in Kampala before dispatch of the goods
Resolution status note:	Issue was resolved through COMESA Customs and Trade Committee
NTB-000-033	5.10. Prohibitions	2008-12-22	Uganda: Ministry of Rourism, Trade and Industry	Kenya	Resolved 2019-04-26	View
Complaint:	Ban on Imports Kenya has complained that Uganda had placed a ban on beef imports
Resolution status note:	Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.
Products:	0202.30: Frozen, boneless meat of bovine animals
NTB-000-038	2.3. Issues related to the rules of origin	2008-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2011-07-28	View
Complaint:	Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%.
Resolution status note:	At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved.
NTB-000-052	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2008-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2012-05-30	View
Complaint:	25% excise duty on edible oils Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
Resolution status note:	At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB.
Products:	1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)

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