Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 721 to 740 of 926

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
Resolution status note:	Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
NTB-000-230	2.8. Lengthy and costly customs clearance procedures	2009-07-28	Namibia: Namibia Revenue Authority	Namibia	Resolved 2011-03-09	View
Complaint:	Border delays due to documentation and customs procedures.
NTB-000-219	2.3. Issues related to the rules of origin	2009-07-28	South Africa: South Africa Revenue Services	Zambia	Resolved 2010-07-22	View
Complaint:	SARS is issuing a blue colour SADC certificate of origin with wrong specifications instead of the approved Yellow certificate which is in accordance to the SADC specifications. Zambia Revenue Authority has rejected the blue certificates and demanded that Zambian importers pay full duties as deposits in order to clear their cargo which would have qualified under the SADC rules of origin had a proper certificate been issued.
Resolution status note:	South Afric areported that SARS corrected the anomally and are noiw issuing correct colour certificate of origin
NTB-000-228	5.3. Export taxes	2009-07-28	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	In South Africa, Minister can impose export tax under the Livestock and meat industries Act
Resolution status note:	South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.
NTB-000-225	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-28	Zambia: Zambia Revenue Authority	Zambia	Resolved 2010-11-22	View
Complaint:	An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit.
Resolution status note:	Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered
NTB-000-223	5.1. Quantitative restrictions	2009-07-28	Zambia: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	Restricted importation of fruits and vegetables
Resolution status note:	Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements.
NTB-000-220	2.2. Arbitrary customs classification	2009-07-28	Zambia: Zambia Revenue Authority	Zambia	Resolved 2010-11-22	View
Complaint:	The valuation of imported goods carried by Small cross border traders is not transparent. Customs officials rely on power to impound imported goods to make small scale cross border traders pay rather suspicious duties.
Resolution status note:	Zambia reported that she is using the WTO Customs Valuation procedure, and has an appeals mechanism to address complaints from the traders
NTB-000-224	5.4. Quotas Policy/Regulatory	2009-07-28	SADC	Zambia	Resolved 2010-11-22	View
Complaint:	Import Quotas into SACU member states for sugar
Resolution status note:	Botswana reported that this is a SACU wide policy decision.
NTB-000-221	1.1. Export subsidies B31: Labelling requirements	2009-07-28	South Africa: SANAS	Zambia	Resolved 2010-11-22	View
Complaint:	Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-172	2.8. Lengthy and costly customs clearance procedures	2009-07-27	Malawi: Dedza	Malawi	Resolved 2016-08-24	View
Complaint:	cumbersome and bureaucratic delays encountered in the processing of documentation and clearing of goods at the border posts.
Resolution status note:	Malawi reported that she had established trade facilitation tools e.g. Development of OSBPs with Zambia,( Muchinji/Mwami) and Tanzania. Draft agreements have been Mozambique and Malawi were now awaiting Official signing at Ministerial level. Malawi has also developed a one stop Malawi Trade portal with all legal regulations and procedures for all institutions in Malawi that deal with trade in goods. All trade and business related forms and procedures for the respective institutions can be dowloaded from the trade portal.
NTB-000-199	2.8. Lengthy and costly customs clearance procedures	2009-07-27	Zimbabwe: Zimbabwe Revenue Authority	Zimbabwe	Resolved 2011-06-09	View
Complaint:	Zimbabwe Revenue Authority (ZIMRA) machines are connected to Reserve Bank of Zimbabwe which is linked through the internet to enable them to access approved copies of CDI forms. Serious delays are faced in processing the export documents because the systems are frequently down or unable to connect during working hours. The verification process by RBZ takes too long - up to 3 days.
Resolution status note:	Zimbabwe reported that there is fallback method in the event that the system is down. The CD1s are processed manually and are captured later in the excel spreadsheet which is then forwarded electronically to RBZ on weekly basis. There is therefore no delay in processing export documents
NTB-000-149	2.8. Lengthy and costly customs clearance procedures	2009-07-27	Tanzania: Tanzania Revenue Authority	Tanzania	Resolved 2011-07-28	View
Complaint:	Despite efforts to improve the situation, customs procedures in Tanzania are cumbersome. In most cases, depending on the type of product, there is a long verification chain that involves many steps and numerous documents have to be handled/exchanged in the process of importing.
Resolution status note:	Tanzania Revenue Authority reported that all customs documentation are now obtained and processed online. Traders engage Clearing Agents for clearing goods who obtain all documents online.
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reporte4d that she does not impose levy on wheat
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.
NTB-000-216	8.7. Costly Road user charges /fees	2009-07-27	SADC	Zimbabwe	Resolved 2016-10-07	View
Complaint:	Toll fees variation within the region hampers smooth transit of goods. Toll fees should be rationalised.
Resolution status note:	FESARTA reported that the NTB does not exist at present.
NTB-000-175	1.1. Export subsidies B6: Product identity requirement	2009-07-27	Zambia: Bureau of Standards	Malawi	Resolved 2011-03-04	View
Complaint:	Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.
Resolution status note:	Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
NTB-000-186	7.9. Inadequate trade related infrastructure	2009-07-27	Mozambique: Beira Port	Malawi	Resolved 2012-04-26	View
Complaint:	Poor infrastructure. Many delays at Beira and Nacala docks due to heavy traffic and no security available
Resolution status note:	At the 3rd Tripartite NTBs Focal Point point meeting Malawi registered that the issue be resolved considering the submission from Mozambique that the delays, were as a result of procedural matters between the clearing agents and their respective clients and not the Beira Port authorities per se.
NTB-000-175	1.1. Export subsidies B6: Product identity requirement	2009-07-27	Zambia: Bureau of Standards	Malawi	Resolved 2011-03-04	View
Complaint:	Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.
Resolution status note:	Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
NTB-000-168	5.1. Quantitative restrictions	2009-07-27	Mauritius: Ministry of Trade	Malawi	Resolved 2012-03-30	View
Complaint:	Import restrictions on sugar
Resolution status note:	At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted
NTB-000-159	4.1. Issues related to sanitary and phyto-sanitary measures A83: Certification requirement	2009-07-27	Tanzania: Ministry of Health	Tanzania	Resolved 2011-08-30	View
Complaint:	Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome
Resolution status note:	Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.

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