Resolved complaints

Showing items 681 to 700 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-159 4.1. Issues related to sanitary and phyto-sanitary measures
A83: Certification requirement
2009-07-27 Tanzania: Ministry of Health Tanzania Resolved
2011-08-30
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Complaint: Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.  
NTB-000-160 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-161 7.4. Costly procedures 2009-07-27 Tanzania: Ministry of Trade Tanzania Resolved
2016-06-15
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Complaint: A number of non-tariff fees are levied on agricultural and manufactured products. Examples are: inspection fees, Warehousing fees; Air Cargo levy; Agricultural Cess, Livestock Marketing Cess, landing and parking fees, seaman's levy and farm support fees.  
Resolution status note: The SADC Sub Committee on Trade facilitation carried out a review of long standing NTBs and found out that the various fees identified above, i.e. inspection fees, warehousing fees; air cargo levy; agricultural cess, livestock marketing cess, landing and parking fees, seaman's levy and farm support fees were acceptable as long as they are for the services rendered and are also provided for in the national legislations.
This is finding therefore resolves the NTB
 
NTB-000-162 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Ministry of Transport Tanzania Resolved
2011-07-28
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Complaint: Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered)  
Resolution status note: Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000.  
NTB-000-165 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Dar-es-Salaam Port Tanzania Resolved
2012-06-15
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Complaint: Dar es Salaam port charges are considered high although it is one of the best ports in the region. Registration and accreditation of transporters is high, In addition to the charges and logistics, transit bonds are bureaucratic and are treated differently in other SADC countries.  
Resolution status note: The 10th meeting of SADC Committee on Trade facilitaion agreed that the NTB was outdated & also that ‘charges’ had to be unpacked to enable comparison of all types of charges imposed at the port. It was noted that Dar es Salaam Port has special dispensations for transit cargo, which are not offered to cargo destined to Tanzania. According to the latest study by Tanzania, the Dar es Salaam port is the cheapest in the Region therefore this NTB was considered resolved.  
NTB-000-148 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Zambia licensing process just too long.  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-163 2.4. Import licensing
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Licensing process just too long  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
 
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-143 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-03-04
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Complaint: Zimbabwe imposes import restrictions on flour  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of flour .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-144 1.8. Import bans 2009-07-27 Zimbabwe: Ministry of Industry & Commerce South Africa Resolved
2011-03-04
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Complaint: An import ban has been put in place for poultry products  
Resolution status note: Zimbabwe reported that the ban has since been lifted on poultry and its products.  
NTB-000-145 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-27 Zimbabwe: Ministry of Agriculture South Africa Resolved
2011-06-09
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Complaint: A 10% import levy is imposed on all agricultural products.  
Resolution status note: Zimbabwe reported that import levy has been suspended on all basic commodities most of which are agricultural in nature.  
NTB-000-171 2.3. Issues related to the rules of origin 2009-07-27 Zimbabwe: Ministry of Trade Malawi Resolved
2010-07-30
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Complaint: Rice has been turned back from Zimbabwe according to allegations of misuse on Rules of Origin.  
NTB-000-189 2.11. Lack of control in Customs infrastructure 2009-07-27 South Africa: Beit Bridge Malawi Resolved
2012-04-26
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Complaint: Pilferage of goods and the opening of sealed containers at the South African side of the Beitbridge border post  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,South Africa reported that they would consult SARS to provide an explanation of how the border process works and on measures put in place to prevent the incident re-occurring. Once this information was received from SARS, it wiould be uploaded to the online system. It was therefore agreed to have this NTB resolved as this could have been a once off incident.  
NTB-000-194 2.2. Arbitrary customs classification 2009-07-27 Zimbabwe: Ministry of Industry & Commerce Zimbabwe Resolved
2011-03-01
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Complaint: The Zimbabwe tariff regime has a wide dispersion of import duty rates across the harmonised System. Zimbabwe Revenue Authority (ZIMRA) and importers are often engaged in disputes over which tariff code to classify certain commodities. Where two tariff codes appear similar, ZIMRA officials would want to maximize revenue and classify commodities according the high revenue earning tariff. At the same time, importers classify commodities according to the lowest tariff rates in order to minimize costs. These tariff classification disputes act as a non tariff barrier which can delay the clearing of goods. Valuation of goods is done by senior Customs (ZIMRA) Officers who are not always available thus causing further delays.  
Resolution status note: Zimbabwe reported that Clear tariff resolution structures are in place. These start from station level up to National level. Importers of goods may escalate the disputes to Fiscal courts and ZIMRA may also seek the assistance of WCO tariff rulings.  
NTB-000-195 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Zimbabwe: Zimbabwe Revenue Authority Zimbabwe Resolved
2011-03-01
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Complaint: Valuation of goods is done by senior Customs (ZIMRA) Officers who are not always available thus causing further delays.  
Resolution status note: Zimbabwe reported that an office specifically dealing with valuation matters is now in place at Beitbridge and is headed by a senior officer.  
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