Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 161 to 180 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-473	2.3. Issues related to the rules of origin	2011-11-05	Uganda: Malaba	Rwanda	Resolved 2013-04-10	View
Complaint:	Certificates of origin are not provided at the borders between Rwanda and Uganda and cross border traders are obliged to collect them from Kampala for goods exceeding 500 US$. The long distance to Kampala is time consuming and additional cost to doing business.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Uganda reported that Certificates are issued at the border so this NTB has been resolved. Rwanda intervened that it is only simplified certificate of origin for small scale traders that are available at the border but that for large scale traders has to be obtained from Kampala. Uganda undertook to confirm on whether Certificates of origin for large scale traders are available at the border.
NTB-000-475	1.13. "Buy national" policy	2011-10-06	Uganda: Uganda National Police	Rwanda	Resolved 2012-12-03	View
Complaint:	Removal of plate numbers on vehicles that have had accidents.The argument given is to force the driver to report to the police. The consequence is loss of goods and vehicle parts because with no plate number the truck/vehicle seems to belong to nobody.
Resolution status note:	On 21st December 2015, Uganda Focal Point reported that the NTB was resolved in 2012 by Uganda
NTB-000-648	5.3. Export taxes Policy/Regulatory	2014-12-11	Uganda: Uganda Revenue Authority	Rwanda	Resolved 2015-11-18	View
Complaint:	Charge of "export tax" of 0.2 % of raw materials exported from Uganda by Rwanda Premier Tobacco Company Ltd
Resolution status note:	At the 16th EAC Forum on NTBs, Uganda undertook to study evidence provided by Rwanda and report back to the next meeting of the forum. UGANDA is adhering to EAC preferential treatment.
NTB-000-654	2.3. Issues related to the rules of origin	2014-12-11	Uganda: Mutukula	Tanzania	Resolved 2015-12-15	View
Complaint:	Rwanda and Uganda have not accorded preferential treatment on exports of rice from Tanzania through Rusumo and Mutukula borders respectively.
Resolution status note:	On 21st December 2015, Uganda Focal Point reported that Uganda was now according preferential treatment for rice originating from Tanzania. This NTBis therefore resolved
NTB-000-661	2.7. International taxes and charges levied on imports and other tariff measures	2014-12-11	Uganda: Uganda Revenue Authority	Kenya	Resolved 2015-03-16	View
Complaint:	Uganda charges 25% duty rate on scrapping rolls manufactured in Kenya and also on products manufactured in Kenya using glucose.
Resolution status note:	At the Kenya NMC NTBs meeting held in Nairobi on 16th March 2015, Kenya confirmed that Uganda had scrapped the 25% duty .This position was endorsed by the 17th NTB forum thereby resolving this issue.
NTB-000-668	8.8. Issues related to transit	2015-02-17	Uganda: It is the Police of Iganga in the Republic of Uganda who take in hostage of the truck and its driver because they get and accident.	Burundi	Resolved 2015-12-21	View
Complaint:	Following the accident held in IGANGA in the Republic of Uganda on 17 February, 2015 at 19h30, east african time, the truck which is registered in Burundi has been taken in hostage by Uganda Police until today and the driver is in prison at IGANGA. The truck have a COMESA Insurance that occurs wherever you are in the sub region.The COMESA insurance number is 0067772 (truck ) and 0067773 (trailer) valid from 23/03/2014 to 03/22/2015. The truck has the registration number of A2588A (truck) and T0110A (trailer). We are requesting that this truck and its driver can be released, so that they can continue their travel. Note that the truck contains the construction materials and shoes and was returning to Burundi.
Resolution status note:	On 21st December 2015, Uganda Focal Point reported that they had contacted the Police Chief- Director of Traffic who is also a member of the NMC. The truck was released long time ago and therefore this is a resolved NTB.
NTB-000-668	8.8. Issues related to transit	2015-02-17	Uganda: It is the Police of Iganga in the Republic of Uganda who take in hostage of the truck and its driver because they get and accident.	Burundi	Resolved 2015-12-21	View
Complaint:	Following the accident held in IGANGA in the Republic of Uganda on 17 February, 2015 at 19h30, east african time, the truck which is registered in Burundi has been taken in hostage by Uganda Police until today and the driver is in prison at IGANGA. The truck have a COMESA Insurance that occurs wherever you are in the sub region.The COMESA insurance number is 0067772 (truck ) and 0067773 (trailer) valid from 23/03/2014 to 03/22/2015. The truck has the registration number of A2588A (truck) and T0110A (trailer). We are requesting that this truck and its driver can be released, so that they can continue their travel. Note that the truck contains the construction materials and shoes and was returning to Burundi.
Resolution status note:	Uganda Focal Point contacted the Police Chief- Director of Traffic who is also a member of the NMC. The truck was released long time ago and therefore this is a resolved NTB.
NTB-000-681	7.2. Discrimination Policy/Regulatory	2015-10-12	Uganda: Malaba		Resolved 2016-06-30	View
Complaint:	Uganda discriminatively imposed a 10 percent duty on Kenya manufactured Laundry bar soaps.
Resolution status note:	At he 21st EAC NTBs Forum, Uganda reported that the 10% charged is Excise duty on cosmetics and soaps. The NTB was resolved upon receipt of the statutory instrument from Uganda.
NTB-000-693	8.6. Vehicle standards	2016-04-22	Uganda: Lira Mobile weighbridge	Uganda	Resolved 2016-04-25	View
Complaint:	truck number UAQ 474t/UAD 291Q is being held at the LIRA mobile weigbride due to overload after it was weighed in Mbale and bares the weighbridge ticket with the right tonnage as requires to be carried by the truck. the truck was weighed in mbale with a gross weight of 48 and when weighed in lira, it has a gross weight of 56 tonnes the truck is loaded with world food program relief food destined for Sudan and this barrier is affecting the supply to the sudannese people who are in urgent need of food
Resolution status note:	Uganda Focal point reported that the truck had been released on the same day.
NTB-000-704	1.14. Lack of coordination between government institutions	2016-04-22	Uganda: Ministries responsible for Trade in Rwanda, Tanzania and Uganda	Kenya	Resolved 2016-12-07	View
Complaint:	Inadequate or no information on the change of export and import procedures
Resolution status note:	This NTB was resolved by the meeting of the 22nd NTBs Forum held from 5-7 December 2016.
NTB-000-706	8.1. Government Policy and regulations Policy/Regulatory	2016-05-18	Uganda: Uganda Police	Burundi	Resolved 2016-12-07	View
Complaint:	Uganda recognizes the COMESA yellow card insurance but it is not honoured once there is an accident.
Resolution status note:	The 22nd meeting of the EAC NTBs Forum held in December 2016 , accepted Uganda report that she recognizes COMESA Yellow Card insurance. However the policy requires that all trucks involved in criminal accidents should be held to allow investigation.
NTB-000-713	2.6. Additional taxes and other charges	2016-06-30	Uganda: Busia	Kenya	Resolved 2016-12-07	View
Complaint:	Exports to DRC are subjected to verifications at Busia border and consignments sealed but an additional charges and verification is done at Busitema where the seal is broken and customer/transporter is charged.
Resolution status note:	The NTB was resolved during the 22nd EAC NTBs Forum held in December 2016
NTB-000-841	2.3. Issues related to the rules of origin	2018-09-06	Uganda: Malaba	EAC	Resolved 2018-11-16	View
Complaint:	Uganda does not recognize the calibration certificate issued by Weight and Measures Agency (WMA) for oil tanks from URT
Resolution status note:	Tanzania reported during the 25th EAC Regional Forum on NTBs that it was Resolved
NTB-000-761	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Uganda
Resolution status note:	The SCTIFI meeting held on 16 November 2018 was informed that the stay of application on textile and apparels expired on 30th June 2018 and was not renewed The NTB was resolved by the Committee on Customs (CoC) .
NTB-000-763	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-28	View
Complaint:	Lack of preferential treatment for printed adhesive paper labels products and corrugated cartons manufactured in Kenya and exported to Uganda.
Resolution status note:	The Secretariat reported that the SCTIFI meeting was informed that Uganda provides preferential treatment. The matter is therefore resolved
NTB-000-763	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-28	View
Complaint:	Lack of preferential treatment for printed adhesive paper labels products and corrugated cartons manufactured in Kenya and exported to Uganda.
Resolution status note:	The SCTIFI meeting was informed that Uganda provides preferential treatment. The matter is resolved
NTB-000-773	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2019-05-03	View
Complaint:	Lack of preferential treatment of packaging materials for beverages i.e. juice, milk etc manufactured in Kenya when exported into Uganda.
Resolution status note:	Kenya informed the 27th Regional Monitoring Committee meeting on 3rd May 2019 that Uganda is now recognising the packaging materials from Kenya. The NTB was resolved.
NTB-000-774	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of paper sacks manufactured in Kenya and exported into Uganda
Resolution status note:	During the SCTIFI meeting held on 16 November 2018, Uganda reported that the NTB was resolved for Companies that are not under Duty remission.
NTB-000-809	2.3. Issues related to the rules of origin	2017-06-01	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of hats and other headgear, hand knitted and crocheted by Vajas manufacturers ltd in Kenya and exported into Uganda.
Resolution status note:	The SCTIFI meeting held on 16 November 2018 was informed that Uganda had reported that the Company manufacturing the referenced products was under duty remission regime and hence should attract full CET but it was later confirmed that it is not under duty remission and the Uganda Revenue Authority started granting preferential Treatment. The NTB was resolved.
NTB-000-813	4. Sanitary & phyto-sanitary (SPS) measures A1: Prohibitions/restrictions of imports for SPS reasons Policy/Regulatory	2017-11-17	Uganda: Ministry responsible for Agriculture	Kenya	Resolved 2018-05-12	View
Complaint:	Ban on importation of poultry and poultry products.
Resolution status note:	During the 25th EAC Regional Forum on NTBs held from 9- 12 May 2018, Kenya and Rwanda reported that the ban on entry of poultry products from Uganda based on the ban from the Veternary and Health Regulatory Authorities had been lifted .

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