Complaint

Complaint number
NTB-001-007  
NTB Type
2.6. Additional taxes and other charges  
Complaint
A member of the South African Brand owners Association is experiencing push back from Zambia’s Ministry of Health in that they do not want to issue the Zambian importers a Health Clearance certificate unless the product has been subjected to re-testing in Zambia.
The association presented the Certificate of Analysis issued by South African Department of Agriculture, Land Reform and Rural Development which is responsible for analysis of products in South Africa, which was rejected by Zambia authorities.
The importers ended up going to meet the Permanent Secretary at the Ministry of Health to plead their case for clearance of which the Ministry said that they could not advise on which specific metals to test and advised that for future reference and to avoid this occurring again, the importers may use the former certificates to identify the metals that are present to enable the lab to test accurately. The example attached by the Ministry was for the inclusion of the following tests:
Natamycin
Sorbic Acid
Zinc – ZN
Copper – CU
Iron – FE
Lead – PB
For years the South African Health Clearance Certificate was accepted. The duplication of test conducted results in the below additional costs for our importer:
R240 per wine selected. We export 202 skus. If we have to test all of them at least once a year then we will spend R48 480 annually to confirm that our products are in spect.
Following the meeting with Ministry of Health , the Zambian importers reported that some past COA’s have successfully now managed to gain clearance for 2021 Q1 and Q2. We would appreciate if this matter can be resolved.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zambia: Livingstone (Border post)  
Reporting Country or Region
SADC  
Country specific trade issue
No  
Date of incident
2021-02-25  
Status
New  
Product Description
2204: Wine of fresh grapes, including fortified wines; grape must other than that of heading 20.09.  
Total value
0  
Date reported
2021-02-25 15:36  
Modified
2021-02-25 15:36