Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 181 to 200 of 917

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-706	8.1. Government Policy and regulations Policy/Regulatory	2016-05-18	Uganda: Uganda Police	Burundi	Resolved 2016-12-07	View
Complaint:	Uganda recognizes the COMESA yellow card insurance but it is not honoured once there is an accident.
Resolution status note:	The 22nd meeting of the EAC NTBs Forum held in December 2016 , accepted Uganda report that she recognizes COMESA Yellow Card insurance. However the policy requires that all trucks involved in criminal accidents should be held to allow investigation.
NTB-000-713	2.6. Additional taxes and other charges	2016-06-30	Uganda: Busia	Kenya	Resolved 2016-12-07	View
Complaint:	Exports to DRC are subjected to verifications at Busia border and consignments sealed but an additional charges and verification is done at Busitema where the seal is broken and customer/transporter is charged.
Resolution status note:	The NTB was resolved during the 22nd EAC NTBs Forum held in December 2016
NTB-000-841	2.3. Issues related to the rules of origin	2018-09-06	Uganda: Malaba	EAC	Resolved 2018-11-16	View
Complaint:	Uganda does not recognize the calibration certificate issued by Weight and Measures Agency (WMA) for oil tanks from URT
Resolution status note:	Tanzania reported during the 25th EAC Regional Forum on NTBs that it was Resolved
NTB-000-761	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Uganda
Resolution status note:	The SCTIFI meeting held on 16 November 2018 was informed that the stay of application on textile and apparels expired on 30th June 2018 and was not renewed The NTB was resolved by the Committee on Customs (CoC) .
NTB-000-763	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-28	View
Complaint:	Lack of preferential treatment for printed adhesive paper labels products and corrugated cartons manufactured in Kenya and exported to Uganda.
Resolution status note:	The Secretariat reported that the SCTIFI meeting was informed that Uganda provides preferential treatment. The matter is therefore resolved
NTB-000-763	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-28	View
Complaint:	Lack of preferential treatment for printed adhesive paper labels products and corrugated cartons manufactured in Kenya and exported to Uganda.
Resolution status note:	The SCTIFI meeting was informed that Uganda provides preferential treatment. The matter is resolved
NTB-000-773	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2019-05-03	View
Complaint:	Lack of preferential treatment of packaging materials for beverages i.e. juice, milk etc manufactured in Kenya when exported into Uganda.
Resolution status note:	Kenya informed the 27th Regional Monitoring Committee meeting on 3rd May 2019 that Uganda is now recognising the packaging materials from Kenya. The NTB was resolved.
NTB-000-774	2.3. Issues related to the rules of origin Policy/Regulatory	2017-05-05	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of paper sacks manufactured in Kenya and exported into Uganda
Resolution status note:	During the SCTIFI meeting held on 16 November 2018, Uganda reported that the NTB was resolved for Companies that are not under Duty remission.
NTB-000-809	2.3. Issues related to the rules of origin	2017-06-01	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of hats and other headgear, hand knitted and crocheted by Vajas manufacturers ltd in Kenya and exported into Uganda.
Resolution status note:	The SCTIFI meeting held on 16 November 2018 was informed that Uganda had reported that the Company manufacturing the referenced products was under duty remission regime and hence should attract full CET but it was later confirmed that it is not under duty remission and the Uganda Revenue Authority started granting preferential Treatment. The NTB was resolved.
NTB-000-813	4. Sanitary & phyto-sanitary (SPS) measures A1: Prohibitions/restrictions of imports for SPS reasons Policy/Regulatory	2017-11-17	Uganda: Ministry responsible for Agriculture	Kenya	Resolved 2018-05-12	View
Complaint:	Ban on importation of poultry and poultry products.
Resolution status note:	During the 25th EAC Regional Forum on NTBs held from 9- 12 May 2018, Kenya and Rwanda reported that the ban on entry of poultry products from Uganda based on the ban from the Veternary and Health Regulatory Authorities had been lifted .
NTB-000-814	1.7. Discriminatory or flawed government procurement policies	2017-11-17	Uganda: Ministry of Finance	Kenya	Resolved 2018-11-16	View
Complaint:	Discriminatory treatment (Excise duty) of Kenyan manufactured products among others Pharmaceutical products, Juice, cigarettes.
Resolution status note:	During the SCTIFI meeting held on 16 November 2018, Uganda reported that she has put in place administrative measures to accord non discriminatory treatment to Kenya products. The NTB is therefore resolved.
NTB-000-815	2.2. Arbitrary customs classification	2017-11-17	Uganda: Uganda Revenue Authority	Kenya	Resolved 2019-05-31	View
Complaint:	Denial of market access and hiking & fixing of confectionary products values thus making Kenya products uncompetitive. Clients are scared of fixed uplifted value in September
Resolution status note:	On 7th October 2019, the EAC Secretariat reported that all issues of valuation were considered and resolved by the Customs Committee in May 2019
NTB-000-838	2.3. Issues related to the rules of origin	2018-09-20	Uganda: Malaba	Tanzania	Resolved 2018-11-16	View
Complaint:	A to Z Textile Mills Ltd based in Arusha exported textile products to Uganda with EAC Certificate of Origin but URA did not offer the preferential tariff treatment and a 25% import duty was imposed on the products
Resolution status note:	URT informed the meeting that A to Z Textile Mills Ltd is not in the EPZ. Although the company was gazetted for duty remission they did not use it. Tanzania requested to de-gazette the Company from the duty remission scheme. Uganda reported that once the company is de-gazzeted, she will provide the products that qualify preferencial treatment. The meeting declaired the NTB resolved.
NTB-000-839	2.3. Issues related to the rules of origin	2018-01-04	Uganda: Busia	Kenya	Resolved 2018-11-16	View
Complaint:	LACK OF PREFERENTIAL TREATMENT ON CONFECTIONERY PRODUCTS FROM KENYA BY UGANDA
Resolution status note:	A verification was done and Uganda implemented the recommendations of the verification mission.
NTB-000-842	2.3. Issues related to the rules of origin	2018-10-01	Uganda: Border	Kenya	Resolved 2018-11-16	View
Complaint:	Steel products transferred to Burundi from Uganda and Kenya. Burundi does not offer preferential tariff treatment to metal products transferred from Uganda and Kenya.
Resolution status note:	The NTB was resolved
NTB-000-844	Insurance	2018-09-28	Uganda: Police	Burundi	Resolved 2018-09-28	View
Complaint:	Non-recognition of the COMESA Insurance by Uganda in case of accident.
Resolution status note:	Uganda reported that under the Law, in case of a fatal accident, the drivers are supposed to be taken to court unless you opt to resolve it. The meeting agreed that this NTB has been resolved.
NTB-000-848	1.8. Import bans	2018-08-09	Uganda: Ministry	Kenya	Resolved 2018-11-16	View
Complaint:	Uganda’s limitation on importation of processed meat products from within the region. It also addressed it as a measure to promote local capacity in Uganda to produce such processed meats rather than importing meat and meat products from the Partner States.
Resolution status note:	Uganda informed the meeting that the letter was meant for internal traders who were sourcing for processed meat from outside the EAC and was not meant for traders within the EAC Partner States. So the Meeting agreed that this NTB is resolved.
NTB-000-849	1.14. Lack of coordination between government institutions	2018-09-12	Uganda: Kampala	Rwanda	Resolved 2018-11-28	View
Complaint:	Two Trucks on Transit from Rwanda to Mombasa carrying minerals for export are impounded by Uganda Mineral Protection Police Unit.
Resolution status note:	Uganda confirmed to have received evidence of this NTB from Rwanda. The Trucks that were being held had no customs issue as they had fulfilled all transit requirements. The Uganda Mineral Protection Police Unit had held the trucks claiming the transit documents were forged however, customs was consulted and proved that the documents were genuine. The SCTIFI meeting held in November, 2018 was informed that the Ministry of Foreign Affairs – Uganda convened a meeting and resolved that matter. The matter was resolved.
NTB-000-849	1.14. Lack of coordination between government institutions	2018-09-12	Uganda: Kampala	Rwanda	Resolved 2018-11-28	View
Complaint:	Two Trucks on Transit from Rwanda to Mombasa carrying minerals for export are impounded by Uganda Mineral Protection Police Unit.
Resolution status note:	The NTB was resolved during meeting of Nov 2018
NTB-000-853	2.3. Issues related to the rules of origin	2017-05-05	Uganda: Busia	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of paper sacks manufactured in Kenya and transfered to Uganda
Resolution status note:	This NTB was resolved by the Committee on Customs. The Meeting recalled that the matter was considered and resolved that URT grants preferential treatment on paper sacks. The Meeting agreed that paper sacks should be granted preferential market access. The matter was resolved.

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