Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 81 to 100 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-173	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Restriction on importation of Kitchen and table salt
Resolution status note:	Malawi reported that there is no restriction but salt is licensed to ensure only iodised kitchen and table salt is imported
NTB-000-176	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Restriction on importation of poultry, including day old chicks
Resolution status note:	Malawi reported that there is no restriction but licensing measures were introduced when there was an outbreak of bird flu disease
NTB-000-166	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	There is an Import restriction on Portland cement
Resolution status note:	Malawi reported that NTB had been resolve internally.
NTB-000-223	5.1. Quantitative restrictions	2009-07-28	Zambia: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	Restricted importation of fruits and vegetables
Resolution status note:	Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements.
NTB-000-347	5.1. Quantitative restrictions	2010-02-09	Botswana: Ministry of Agriculture	Botswana	Resolved 2010-11-29	View
Complaint:	Botswana regulates importation of grains
Resolution status note:	Botswana reported that it has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.
NTB-000-497	5.1. Quantitative restrictions Policy/Regulatory	2012-05-08	Eswatini: Bordergate	South Africa	Resolved 2015-12-03	View
Complaint:	Swaziland is to impose Quantitive import restrictions on imported edible cooking oil from within the SADC region as well as 15% import duties over and above the quantitive restriction. Such has happen already on Wheat Flour and after 8 years of 'Infancy Protection', NO IMPORT permits are issued to date. Court Case is currently being heard by the High Court of Swaziland. (Various Stakeholders versus Government of Swaziland)
Resolution status note:	At their meeting held on 23 May 2013, the SCTF recalled Articles 3 and 7 of the Trade Protocol, on elimination of trade barriers and quantitative restrictions. Swaziland reported that measure was implemented in the context of the SACU, which provides for quantitative restrictions and protection of infant industry protection. SCTF requested Swaziland to provide its relevant national legal instrument and information on how the measure is applied including whether or not it is applicable to trade with non-SACU SADC FTA Member States. Swaziland undertook to provide the information as requested. Swaziland submitted the legislation as per requirement . This NTB is therefore resolved .
Products:	1205.10: Low erucic acid rape or colza seeds "yielding a fixed oil which has an erucic acid content of < 2% and yielding a solid component of glucosinolates of < 30 micromoles/g", 1205.90: High erucic rape or colza seeds "yielding a fixed oil which has an erucic acid content of >= 2% and yielding a solid component of glucosinolates of >= 30 micromoles/g", whether or not broken and 1206.00: Sunflower seeds, whether or not broken
NTB-000-279	5.6. Proportion restrictions of foreign to domestic goods (local content requirement) Policy/Regulatory	2009-09-08	Namibia: Ministry of Agriculture	Namibia	Resolved 2011-05-11	View
Complaint:	3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004)
Resolution status note:	Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves.
NTB-000-033	5.10. Prohibitions	2008-12-22	Uganda: Ministry of Rourism, Trade and Industry	Kenya	Resolved 2019-04-26	View
Complaint:	Ban on Imports Kenya has complained that Uganda had placed a ban on beef imports
Resolution status note:	Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.
Products:	0202.30: Frozen, boneless meat of bovine animals
NTB-000-243	5.10. Prohibitions Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The importation of wheat flour into Namibia is prohibited.
Resolution status note:	Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB
NTB-000-416	5.10. Prohibitions	2011-01-01	Zimbabwe: Victoria Falls	Zimbabwe	Resolved 2011-07-28	View
Complaint:	Zimbabwe government absolute ban of the importation of potatoes and tomatoes
Resolution status note:	At the 9th meeting of the SADC Sub-committee on trade facilitation, Zimbabwe reported that there is no ban on importation of tomatoes and potatoes as reported by the Ministry of Agriculture at the NMC meeting held on 21 July 2011.
Products:	2002.10: Tomatoes, whole or in pieces, prepared or preserved otherwise than by vinegar or acetic acid
NTB-000-460	6.1. Prior import deposits and subsidies Policy/Regulatory	2011-06-06	Botswana: BURS	Botswana	Resolved 2013-05-23	View
Complaint:	Botswana BURS requires a deposit to be lodged with them prior to allowing any goods, being imported into Botswana, to cross the border. They will not accept a small deposit - enough to cover the VAT charges on the goods in question - they require a standard amount of P25 000. The only way to avoid paying this deposit is to meet the goods at the border and pay the amount which has been determined as owing that very day. It can be very difficult to meet trucks coming from Johannesburg at the border, particularly if you don't stay in Gaborone where most of the trucks cross. This results in many additional costs being incurred by the importer and can result in goods being returned to South Africa at the importers expense. For small consignments, where the VAT owed is only a few hundred Pula, more money can be spent on trying to get to Gaborone, at the right time (which often changes) in order to meet the truck and make the VAT payment, than the VAT amount itself. Perishable food products, if they need to be returned, are often lost completely resulting in major losses.
Resolution status note:	At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Botswana Unified Revenue Services (BURS) confirmed the following 3 available alternatives which enabled traders to pay for VAT/Duties without being at the point of entry so as to grant entry of goods: i) Apply for gross payment account; through this account, the applicant is able to deposit funds into the account in which payable VAT/duties will be debited upon any importation of goods ii) Apply for deferred account; this account enables importers to import goods and pay the accrued VAT/duties at the end of the each month (as explained on the NTB status notes initially afforded to you). iii) Cash payment can be made at any BURS office countrywide after which that particular office will immediately liaise with the office at the point of entry of the imported
Products:	2008.11: Groundnuts, prepared or preserved (excl. preserved with sugar)
NTB-000-656	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2014-12-11	Tanzania: Ministry of Trade	Kenya	Resolved 2016-04-01	View
Complaint:	Discrimination of Smirnoff of ice brand of East African Breweries (Kenya) Ltd products.
Resolution status note:	At the NTBs Forum held in March/ April 2016, Kenya reported that the discrimination had been lifted.
NTB-000-700	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2015-07-24	Kenya: Ministry of EAC, P.O. Box 8846-00200, NAIROBI. Tel: +254 722475368	Uganda	Resolved 2017-10-24	View
Complaint:	Kenya was restricting Cable Corporation (Uganda) Ltd from its tendering processes for the supply of electric cable products
Resolution status note:	Kenya confirmed that the tender contained a rider excluding participation by regional companies and that it was a once off event. Kenya acknowledged the mistake and undertook that it will not happen again therefore the NTB should be considered resolved.
NTB-000-851	1.4. Preference given to domestic bidders/suppliers	2018-08-09	Tanzania: Ministry of Livestock	Kenya	Resolved 2018-11-16	View
Complaint:	Discrimination of beef products by Tanzania where Tanzanians are advised to source beef locally.
Resolution status note:	Tanzania informed the SCTIF meeting that the importer was advised and was given an import permit. The Meeting agreed that this NTB is resolved.
NTB-000-965	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2020-06-01	Kenya: Eldoret Storage KPC	Rwanda	Resolved 2022-06-14	View
Complaint:	The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).
Resolution status note:	Kenya informed the meeting that the charges are in accordance with the existing KPA regulations. The verification charges are applicable to containers identified for verification upon the customer's request. The customer has a choice to use an independent agent. Hence this is not an NTB and is resolved.
NTB-000-965	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2020-06-01	Kenya: Eldoret Storage KPC	Rwanda	Resolved 2022-06-14	View
Complaint:	The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).
Resolution status note:	The Republic of Kenya informed the meeting that KPC does not require upfront payment or guarantee cheque for storage of oil. Therefore, the meeting agreed that Kenya sends written communication to the Republic of Rwanda through the EAC Secretariat by 13th May 2022.The meeting was informed that the Republic of Rwanda received the letter on 11th May 2022 through EAC Secretariat.The meeting, therefore, agreed to discuss operationalization modalities during Rwanda and Kenya JPC. The meeting agreed that the NTB was resolved.
NTB-000-969	1.4. Preference given to domestic bidders/suppliers	2020-06-11		Kenya	Resolved 2020-08-10	View
Complaint:	Uganda denial of market Access of essential products of Kenya manufactured and exported handsanitizer by Unilever Kenya. Uganda Drugs Authority through a letter has denied market access handsanitizer manufactured in Kenya by Unilever Kenya and exported into Uganda Unilever making trucks loaded with the products stranded. The products have been issued with certificates of origin.
Resolution status note:	During the RMC meeting held on 10 August 2020, Uganda Focal Point reported that the NTB had been resolved .
NTB-001-085	1.4. Preference given to domestic bidders/suppliers	2022-07-01	Kenya: Customs	Uganda	Resolved 2024-03-09	View
Complaint:	Kenya's restriction of supplies to the Kenyan Electricity Supply Industry (ESI) to only Kenya originating cables and other ESI materials by Kenya (Public Bid Notice )
Resolution status note:	NOT New This complaint was dropped as it it related to trade in services and not trade in goods. Hence it is not an NTB"
NTB-000-764	5.13. Other quantity control measures Policy/Regulatory	2017-05-05	Tanzania: Tanzania Bureau of Standards	Kenya	Resolved 2018-02-09	View
Complaint:	Tanzania does not recognize quality marks issued by Kenya authorities despite the fact that Partner States are implementing harmonized regional standards. Tanzania expects all products imported into that country to meet Tanzania standards.
Resolution status note:	During the Extra Orinally SCTIFI that sat in February, 2018, Tanzania reported that they recognise quality marks on products from other EAC Partner States. Hence this NTB is resolved.
NTB-000-766	5.13. Other quantity control measures Policy/Regulatory	2017-05-05	Tanzania: Tanzania Food and Drugs Authority	Kenya	Resolved 2019-04-27	View
Complaint:	Intellectual property infringement. Tanzania Food and Drugs Authority requires manufactures to disclose recipe or formulae which is an intellectual property so as to approve or register products.
Resolution status note:	During the bilateral Meeting held from 23- 27 April 2019, Tanzania reported that what is required is not the formula but the ingridients/composition contained in the product and it is an international requirement. Tanzania was of the view that the NTB should tabled during the meeting of the Standards committee where food and drugs experts are members. However, the Meeting agreed that this NTB is resolved.

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