Resolved complaints

Showing items 81 to 100 of 914
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-143 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-03-04
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Complaint: Zimbabwe imposes import restrictions on flour  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of flour .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-200 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Trade Zimbabwe Resolved
2010-07-30
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Complaint: Licences for importing cooking oil are only issued in times of shortages.  
Resolution status note: Zimbabwe reported that trade in cooking oil has been liberalised. This requirement is no longer obtaining.  
NTB-000-117 5.1. Quantitative restrictions 2009-07-26 Kenya: Kenya Revenue Authority Mauritius Resolved
2011-07-28
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Complaint: Restrictive import permit imposed by Kenya for importation of bread flour. This has been in place for more than ten years now.  
Products: 1101.00: Wheat or meslin flour  
NTB-000-138 5.1. Quantitative restrictions 2009-07-27 South Africa: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Malawi imposes quantitative restrictions on Maize imports  
Resolution status note: Malawi reported that there is no policy to restrict maize imports but this one was applied to suppliers who did not comply with the contractual obligations of maize imports  
NTB-000-139 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imported wheat  
Resolution status note: Malawi reported that there is no quantitative control of wheat  
NTB-000-140 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imports of wheat products  
Resolution status note: Malawi reported that there is no quantitative control of wheat products  
NTB-000-173 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Kitchen and table salt  
Resolution status note: Malawi reported that there is no restriction but salt is licensed to ensure only iodised kitchen and table salt is imported  
NTB-000-176 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of poultry, including day old chicks  
Resolution status note: Malawi reported that there is no restriction but licensing measures were introduced when there was an outbreak of bird flu disease  
NTB-000-166 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: There is an Import restriction on Portland cement  
Resolution status note: Malawi reported that NTB had been resolve internally.  
NTB-000-223 5.1. Quantitative restrictions 2009-07-28 Zambia: Ministry of Trade Zambia Resolved
2010-11-22
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Complaint: Restricted importation of fruits and vegetables  
Resolution status note: Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements.  
NTB-000-347 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Agriculture Botswana Resolved
2010-11-29
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Complaint: Botswana regulates importation of grains  
Resolution status note: Botswana reported that it has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-497 5.1. Quantitative restrictions
Policy/Regulatory
2012-05-08 Eswatini: Bordergate South Africa Resolved
2015-12-03
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Complaint: Swaziland is to impose Quantitive import restrictions on imported edible cooking oil from within the SADC region as well as 15% import duties over and above the quantitive restriction. Such has happen already on Wheat Flour and after 8 years of 'Infancy Protection', NO IMPORT permits are issued to date. Court Case is currently being heard by the High Court of Swaziland. (Various Stakeholders versus Government of Swaziland)  
Resolution status note: At their meeting held on 23 May 2013, the SCTF recalled Articles 3 and 7 of the Trade Protocol, on elimination of trade barriers and quantitative restrictions. Swaziland reported that measure was implemented in the context of the SACU, which provides for quantitative restrictions and protection of infant industry protection. SCTF requested Swaziland to provide its relevant national legal instrument and information on how the measure is applied including whether or not it is applicable to trade with non-SACU SADC FTA Member States. Swaziland undertook to provide the information as requested. Swaziland submitted the legislation as per requirement . This NTB is therefore resolved .  
Products: 1205.10: Low erucic acid rape or colza seeds "yielding a fixed oil which has an erucic acid content of < 2% and yielding a solid component of glucosinolates of < 30 micromoles/g", 1205.90: High erucic rape or colza seeds "yielding a fixed oil which has an erucic acid content of >= 2% and yielding a solid component of glucosinolates of >= 30 micromoles/g", whether or not broken and 1206.00: Sunflower seeds, whether or not broken  
NTB-000-279 5.6. Proportion restrictions of foreign to domestic goods (local content requirement)
Policy/Regulatory
2009-09-08 Namibia: Ministry of Agriculture Namibia Resolved
2011-05-11
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Complaint: 3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004)  
Resolution status note: Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves.  
NTB-000-033 5.10. Prohibitions 2008-12-22 Uganda: Ministry of Rourism, Trade and Industry Kenya Resolved
2019-04-26
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Complaint: Ban on Imports

Kenya has complained that Uganda had placed a ban on beef imports
 
Resolution status note: Uganda reported that the issue is not for Kenya but all other Partner States. And it is only on frozen beef she resolved the issue.  
Products: 0202.30: Frozen, boneless meat of bovine animals  
NTB-000-243 5.10. Prohibitions
Policy/Regulatory
2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The importation of wheat flour into Namibia is prohibited.  
Resolution status note: Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB  
NTB-000-416 5.10. Prohibitions 2011-01-01 Zimbabwe: Victoria Falls Zimbabwe Resolved
2011-07-28
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Complaint: Zimbabwe government absolute ban of the importation of potatoes and tomatoes  
Resolution status note: At the 9th meeting of the SADC Sub-committee on trade facilitation, Zimbabwe reported that there is no ban on importation of tomatoes and potatoes as reported by the Ministry of Agriculture at the NMC meeting held on 21 July 2011.  
Products: 2002.10: Tomatoes, whole or in pieces, prepared or preserved otherwise than by vinegar or acetic acid  
NTB-000-460 6.1. Prior import deposits and subsidies
Policy/Regulatory
2011-06-06 Botswana: BURS Botswana Resolved
2013-05-23
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Complaint: Botswana BURS requires a deposit to be lodged with them prior to allowing any goods, being imported into Botswana, to cross the border. They will not accept a small deposit - enough to cover the VAT charges on the goods in question - they require a standard amount of P25 000. The only way to avoid paying this deposit is to meet the goods at the border and pay the amount which has been determined as owing that very day. It can be very difficult to meet trucks coming from Johannesburg at the border, particularly if you don't stay in Gaborone where most of the trucks cross. This results in many additional costs being incurred by the importer and can result in goods being returned to South Africa at the importers expense. For small consignments, where the VAT owed is only a few hundred Pula, more money can be spent on trying to get to Gaborone, at the right time (which often changes) in order to meet the truck and make the VAT payment, than the VAT amount itself. Perishable food products, if they need to be returned, are often lost completely resulting in major losses.  
Resolution status note: At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Botswana Unified Revenue Services (BURS) confirmed the following 3 available alternatives which enabled traders to pay for VAT/Duties without being at the point of entry so as to grant entry of goods:
i) Apply for gross payment account; through this account, the applicant is able to deposit funds into the account in which payable VAT/duties will be debited upon any importation of goods
ii) Apply for deferred account; this account enables importers to import goods and pay the accrued VAT/duties at the end of the each month (as explained on the NTB status notes initially afforded to you).
iii) Cash payment can be made at any BURS office countrywide after which that particular office will immediately liaise with the office at the point of entry of the imported
 
Products: 2008.11: Groundnuts, prepared or preserved (excl. preserved with sugar)  
NTB-000-745 6.1. Prior import deposits and subsidies 2017-01-19 Zambia: Kazungula Ferry South Africa Resolved
2026-02-18
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Complaint: “SARS received an escalation in January 2017 from Deloitte, regarding a complaint by fuel exporters from South Africa. The complaint is regarding Zambia Revenue Authority (ZRA) Circular No. 9 of December 2016, notifying its officers “that all fuel imported from South Africa under preferential arrangements should be subjected to payments of a monetary deposit equivalent to the full customs duty payable.

The modalities of collection of the said deposit will be temporarily suspending both SSA and SDC preferential rates against goods of HS 2710.12.10 and 2710.19.10 until the Origin verification process is finalised”.

SARs is of the view that the collection of the monetary deposits on fuel imported from South Africa is against the spirit of the SADC Protocol on Trade and the WTO, as this treatment applies only to oil imported from South Africa. It pre-supposes that the ZRA is nullifying the SADC Protocol on Trade relating to those specific products without following the proper procedures regarding derogation on infant industries.

SARs has tried several times to get answers from Zambia Revenue Authority (ZRA) to explain their reasoning behind the circular and so far, they have not provided any correspondence to this matter.
 
Resolution status note: Resolved based on the update provided above.  
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