Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 641 to 660 of 917

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-343	2.3. Issues related to the rules of origin	2009-12-11	Mozambique: Mozambique Revenue Authority	Mozambique	Resolved 2010-11-22	View
Complaint:	Alfandegas and SARS are delaying verification of rules of origin for Sunlight dish washing liquid made in South Africa costing the importer as they have to pay deposit to Alfandegas since September 2009. The delays in authorizations for payment of deposits has cost the company as they have to pay demurage charges for tyransporters , increased parking fees at Frigo to wait as much as up 22days to get authorization
Resolution status note:	Mozambique reported that once discrepancy in the certificate of origin, is noted, the freight forwarder completes questionnaire for clarification. If the doubt prevails the importer must pay surety while verification is done to determine origin to qualify for preferential treatment. Qualifying goods are released but Process remains open until confirmation by DRO if the goods meet the conditions necessary to benefit from preferential treatment. Inefficiency of the freight forwarder in answering the questionnaire and follow the subsequent steps contribute to delays. Timely processing takes no more than 72 hours to be released early by the surety.
NTB-000-339	2.13. Issues related to Pre-Shipment Inspections Policy/Regulatory	2009-12-10	Mozambique: Mozambique Customs	Mozambique	Resolved 2010-07-28	View
Complaint:	Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time.
NTB-000-340	2.13. Issues related to Pre-Shipment Inspections	2009-12-10	Mozambique: Mozambique Revenue Authority	Mozambique	Resolved 2010-11-22	View
Complaint:	Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time.
NTB-000-438	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-16	EAC	Kenya	Resolved 2016-06-30	View
Complaint:	Numerous institutions involved in testing goods in the EAC partner states.
Resolution status note:	There is collaboration among testing agencies
NTB-000-323	2.12. Lack of capacity of Customs officers Policy/Regulatory	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	Lack of training of new customs recruits
Resolution status note:	The Recs have embarked on capacity building for memberstates under the trade facilitation programme
NTB-000-300	5.12. Export restraint arrangements Policy/Regulatory	2009-09-09	Madagascar: Ministry of Trade	Madagascar	Resolved 2010-07-26	View
Complaint:	Government imposes export constraints on the exportation of wood
NTB-000-328	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Eswatini: Revenue Authority	Eswatini	Resolved 2011-06-06	View
Complaint:	The customs declaration system linking Swaziland Borders is not automated.
Resolution status note:	Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.
NTB-000-332	2.3. Issues related to the rules of origin	2009-09-09	Eswatini: Customs	Eswatini	Resolved 2010-07-28	View
Complaint:	Delays have been experienced in the issuing Certificates of Origin
Resolution status note:	Swaziland reported that Customs Department issues certificates of origin for exports destined to US through AGOA and EU through Euro 1. The Trade Promotion Unit issues certificates for SADC and COMESA. Therefore there is need for clarity on which of these institutions is causing delays.
NTB-000-317	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
Resolution status note:	Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.
NTB-000-301	5.3. Export taxes Policy/Regulatory	2009-09-09	Madagascar: Department of Customs	Madagascar	Resolved 2010-07-26	View
Complaint:	Royalty levy of 1,5% is charged exports of transformed wood
Resolution status note:	This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
NTB-000-299	5.12. Export restraint arrangements Policy/Regulatory	2009-09-09	Madagascar: Ministry of Trade	Madagascar	Resolved 2011-03-11	View
Complaint:	Government imposes export constraints on the exportation of wood
Resolution status note:	This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
NTB-000-303	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	South Africa: Department of Trade and Industry	Madagascar	Resolved 2010-07-22	View
Complaint:	Complex tariff and other import tax structure
Resolution status note:	South Africa reported that both countries are members of SADC hence SADC tariff reduction schedules apply
NTB-000-321	7.9. Inadequate trade related infrastructure	2009-09-09	SADC	Seychelles	Resolved 2011-06-03	View
Complaint:	Innadequate air passenger links between Member states.
Resolution status note:	Seychelles reported that she is in the process of liberalizing trade and expanding trade within COMESA, SADC and IOC in order to facilitate trade within the region and access to food imports
NTB-000-324	7.9. Inadequate trade related infrastructure	2009-09-09		Seychelles	Resolved 2024-10-03	View
Complaint:	Some businesses complained that SADC ports are unable to handle containers that exceed 6 metres (20 ft), which limits exporters in implementing the most cost-effective way of transporting their products
Resolution status note:	It has been agreed between the SADC Secretariat and Seychelles that the NTB-000-324 should be marked as resolved. If the challenge still exists, it may be reported again as a new complaint, and Seychelles shall address it accordingly.
NTB-000-329	2.13. Issues related to Pre-Shipment Inspections	2009-09-09	Eswatini: Customs	Eswatini	Resolved 2010-07-28	View
Complaint:	Swaziland borders are seriously understaffed and there is to control smuggling.
Resolution status note:	Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.
NTB-000-330	7.9. Inadequate trade related infrastructure	2009-09-09	Eswatini: Bordergate	Eswatini	Resolved 2010-11-22	View
Complaint:	Anti Smuggling, Quality Control & Examination Teams at border posts lack proper equipment such as forklifts, motor vehicles to carry out inspection.
Resolution status note:	Swaziland reported that the procurement of equipment is affected by the lack of financial resources. However, measures are taken to have goods examined at owner’s premises where equipment is available.
NTB-000-311	8.7. Costly Road user charges /fees Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	High road charges and transport costs for exporters
NTB-000-314	2.8. Lengthy and costly customs clearance procedures	2009-09-09	Seychelles: Port Victoria	Seychelles	Resolved 2010-11-22	View
Complaint:	The clearing process is somewhat lengthy, and bureaucratic as appointments have to be made to clear goods
Resolution status note:	Seychelles reported that with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion at the port as handling capacity are limited. Need to confirm current situation.
NTB-000-309	5.3. Export taxes Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of Trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	Export duty is levied on timber.
NTB-000-326	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-09	Mozambique: Mozambique Revenue Authority	Eswatini	Resolved 2010-11-22	View
Complaint:	Mozambique customs charges can be as high as 200% of the value of goods transported
Resolution status note:	Reporting country could not verify the complaint hence it was deemed resolved until a specific report is made.

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