Resolved complaints

Showing items 841 to 860 of 917
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-101 1.2. Government monopoly in export/import 2009-07-26 Zimbabwe: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Zimbabwe has single marketing channel for basic commodities.  
Resolution status note: Zimbabwe reported that this is no longer obtaining.  
NTB-000-117 5.1. Quantitative restrictions 2009-07-26 Kenya: Kenya Revenue Authority Mauritius Resolved
2011-07-28
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Complaint: Restrictive import permit imposed by Kenya for importation of bread flour. This has been in place for more than ten years now.  
Products: 1101.00: Wheat or meslin flour  
NTB-000-102 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Mauritius: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Mauritius has single marketing channel for agricultural products  
Resolution status note: Mauritius reported that she is a net food importer and therefore state regulated agencies are necessary to coordinate food imports into that country for food security purposes  
NTB-000-118 1.3. State subsidies, procurement, trading, state ownership 2009-07-26 Seychelles: Seychelles Marketing Board Seychelles Resolved
2010-11-22
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Complaint: The State participates in trading through the Seychelles marketing Board. The State Trading Company has an unfair competitive advantage over private traders.  
Resolution status note: Seychelles reported that SMB no longer in existence. Successor company STC privatised.  
NTB-000-125 7.9. Inadequate trade related infrastructure
Policy/Regulatory
2009-07-26 Seychelles: Port Victoria South Africa Resolved
2010-11-22
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Complaint: Some businesses complained that port handling facilities at the ports are unable to handle containers that exceed 6methers (20ft) thereby limiting exporters in implementing the most cost effective way of transporting their products.  
Resolution status note: Seychelles reported that a new plan for handling of containers has been designed and is expected to ease the current burden in the handling of containers; however it is not too clear when the renovation project will kick start.  
NTB-000-106 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Eswatini: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Swaziland imposed import levy for dairy products.  
Resolution status note: Swaziland reported that there is an import levy on dairy products imposed and collected by Swaziland Dairy Board  
NTB-000-094 1.1. Export subsidies
B15: Authorization requirements for importers
2009-07-26 South Africa: Ministry of Trade Mauritius Resolved
2010-11-22
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Complaint: Mauritian exports of canned Tuna are denied entry into South Africa because South Africa does not recognize Ministry of Fisheries in Mauritius as being the regulatory body even though product qualifies for EUR1 certificate and is exported to the EU  
Resolution status note: South Africa reported that all inspections are carried out according to the requirements of the compulsory specification for “The manufacture, production, processing and treatment of canned fish, canned marine molluscs and canned crustaceans”, and these inspections are non-discriminatory. Furthermore, rejections on products are not done by an individual but by a panel and it is important to note that FAI is accredited by SANAS to the requirements of ISO 17020 ( accreditation for inspection bodies)  
NTB-000-100 1.3. State subsidies, procurement, trading, state ownership 2009-07-26 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi practices state trading for tea, basic commodities, and tobacco  
Resolution status note: Malawi reported that the economy was liberalized in the late 1980s. Government only enforces regulation and legislation to facilitate smooth market operations.  
NTB-000-099 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for maize  
Resolution status note: Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-112 7.8. Consular and Immigration Issues 2009-07-26 Namibia: Ministry of Home Affairs South Africa Resolved
2010-11-22
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Complaint: Work permits are required from consultants and business representatives even for one day visits.  
NTB-000-126 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Eswatini: Ministry of Trade Eswatini Resolved
2010-11-22
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Complaint: Single channel marketing for sugar and sugar products.  
Resolution status note: Swaziland reported that the status quo remains because the Sugar Act has not been reviewed.  
NTB-000-075 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-23 SADC Botswana Resolved
2019-11-21
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Complaint: The SADC region has different border operating times and this inhibits intra regional trade  
Resolution status note: The SADC Secretariat submitted the following detailed progress report resolving the NTB.
The 29th Meeting of the Sub-Committee on Customs Cooperation (SCCC) held on 8-9 May 2019, in Gaborone, Botswana, recalled that that the 13th meeting of the Ministerial Task Force (MTF) on Regional Economic Integration held in July 2013 in Maputo, Mozambique, recognized that impediments to movement of goods across the SADC region should be urgently addressed. The MTF committed to take measures to address the following as “quick wins” to enhance border efficiencies and trade facilitation at selected borders:
a) Harmonization of operating hours at all adjacent borders with different operating hours such as Chirundu, Kasumbalesa, Kasumulo/Songwe border crossings in order to reduce congestion and enhance trade facilitation;
b) Review the hours of operation in order to cater for high traffic volumes and meet the requirements of trade at the following border posts:
(i) Chirundu (Zambia/Zimbabwe);
(ii) Kasumbalesa (DRC/Zambia);
(iii) Kasumulo/Songwe (Tanzania/Malawi);
(iv) Kazungula ( Botswana/Zambia/Zimbabwe);
(v) Machipanda/Forbes (Mozambique/Zimbabwe);
(vi) Calomue/Dedza (Mozambique/Malawi);
(vii) Nyamapanda/Cuchamano (Zimbabwe / Mozambique);
(viii) Tunduma/Nakonde (Zambia/Tanzania); and
(ix) Ramokgwebana/Plumtree (Botswana/Zimbabwe)
(x) Santa Clara/Oshikango (Angola/Namibia).
c) Agreed to be proactively involved in the implementation of the one-stop border post (OSBP) programme at the borders to support the following priorities as identified in the Regional Infrastructure Development Master Plan short-term plan:
(i) Kasumbalesa (DRC / Zambia);
(ii) Kazungula ( Botswana / Zambia /Zimbabwe);
(iii) Tunduma / Nakonde (Zambia/Tanzania);
(iv) Mwami / Mchinji (Zambia / Malawi);
(v) Chiponde/ Mandimba (Malawi/Mozambique); and
(vi) Trans- Kalahari / Mamuno (Namibia/ Botswana).

SCCC also noted that the matrix on Progress on Border Management was circulated in March 2019 to all Member States in order to provide an update on the implementation of the trade facilitation initiatives but the submission was received only from South Africa.

The meeting urged the Member States to provide an update on the implementation of the trade facilitation initiatives by latest 30th May 2019
The SCCC:
(i) noted the progress on the implementation of the trade facilitation through initiatives in border management;
(ii) urged the Member States to expedite the implementation of the agreed trade facilitation measure to enhance efficiencies and border crossing as directed by the Ministerial Task Force on Regional Economic Integration; and
(iii) requested the Member States to submit any further updates with respect of initiatives being undertaken at major border posts in terms of extension and harmonization of border operating hours, One-Stop Border Posts, and Coordinated Border Management
The Secretariat received the update on harmonization of operating hours at all adjacent borders with different operating hours in order to reduce congestion and enhance trade facilitation and compiled in the table below.

MAIN SADC BORDERS: HARMONIZATION OF OPERATING HOURS -2019
Border Post Countries Opening hours
1 Kasumbalesa RD Congo / Zambia Both sides operate from 06h00 to 18h00.
2 Luvu/Lufu Angola/ DRC Both sides operate from 06h00 to 18h00.
3 Kazungula Ferry Botswana / Zambia Both sides operate from 06h00 to 18h00.
4 Victoria Falls Zimbabwe/ Zambia The hours of operation are 06h00 to 22h00.
5 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs
6 Nakonde / Tunduma Zambia / Tanzania The border operates 24hs
7 Kasumulu / Songwe Tanzania /Malawi Malawi operating from 06h00 to 18h00 and
Tanzania from 07h00 to 19h00 (time zone)
8 Mwami / Mchinji Malawi/ Zambia The borders operate 24 hours. However, for
Commercial, it is from 06h00 to 18h00

9 Chiponde / Mandimba Malawi/ Mozambique Both sides operate from 06h00 to 18h00
10 Zobue / Mwanza Mozambique/Malawi Both sides operate from 06h00 to 21h00
11 Machipanda / Forbes Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00
12 Nyamapanda / Cuchamano Mozambique/Zimbabwe Both sides operate from 06h00 to 20h00.
13 Trans-Kalahari / Mamuno Namibia / Botswana Both sides operate from 07h00 to 24h00.
14 Kazungula Ferry Botswana /Zambia Both sides operate from 06h00 to 18h00.
15 Ramokgwebane / Plumtree Botswana/ Zimbabwe Both sides operate from 06h00 to 22h00.
16 Kopfontein / Tlokweng South Africa/ Botswana Both sides operate from 06h00 to 24h00
17 Beitbridge / Mesina South Africa/Zimbabwe The border operates 24hs
18 Lebombo / Ressano Garcia South Africa/ Mozambique Both sides operate from 06h00 to 24h00
19 Santa Clara / Oshikango Angola/ Namibia Both sides operate from 08h00 to 18h00
20 Jimbe / Jimbe Angola/ Zambia Both sides operate from 06h00 to 18h00.
21 Maseru Bridge Port of Entry Lesotho / South Africa The border operates 24hs
22 Lomahasha / Namaacha Mozambique/ Eswatini Both sides operate from 07h00 to 24h00
23 Goba Border Post / Mlhumeni Mozambique/ Eswatini The border operates 24hs
24 Golela Border / Lavumisa Mozambique/ Eswatini Both sides operate from 07h00 to 22h00
25 Border Posts / Mananga Mozambique/ Eswatini Both sides operate from 07h00 to 22h00
26 Oshoek Border / Ngwenya Eswatini/South Africa Both sides operate from 07h00 to 22h00
 
NTB-000-088 2.6. Additional taxes and other charges 2009-07-23 South Africa: South African Revenue Services Namibia Resolved
2011-06-08
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Complaint: South Africa charging an import levy on beer  
Resolution status note: South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book)  
NTB-000-077 1.6. Domestic assistance programmes for companies
Policy/Regulatory
2009-07-23 South Africa: Industrial Development Corporation South Africa Resolved
2012-06-15
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Complaint: Industrial Development Corporation (IDC) in South Africa grants concessional credit facilities to productive investments  
Resolution status note: The 10th meeting of the SADC Committee on Trade Facilitation held on 14-15 JUne 2012 agreed that the subsidy was permissible under the international trade rules and therefore the NTB should be considered resolved.  
NTB-000-070 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-23 Lesotho: Maseru Bridge Lesotho Resolved
2011-07-28
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Complaint: VAT clearance procedures at the border posts are open to corruption.  
Resolution status note: The Lesotho Revenue Authority (LRA) reported that they have all the necessary measures to combat corruption for all customs procedures and there is a high intolerance for corruption as there is a Corruption Investigation Unit within the LRA. LRA are in the process of introducing an automated system.  
NTB-000-086 2.6. Additional taxes and other charges 2009-07-23 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: South Africa applying a levy on imports of sorgum  
Resolution status note: South Africa reported that, according to the tariff book this product is traded free under SADC, for SACU, a tariff of 3% /kg is charged. .This has been discussed by SACU Member Countries, again this complaint does relate to NTBs,  
NTB-000-072 1.2. Government monopoly in export/import 2009-07-23 South Africa: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: South African Government has monopoly in the trading of basic food commodities.  
Resolution status note: South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa.  
NTB-000-065 5.2. Exchange controls 2009-07-23 Lesotho: Ministry of Finance Lesotho Resolved
2010-11-22
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Complaint: Lesotho has restrictive and time wasting foreign exchange limitations  
Resolution status note: Lesotho reported that this is not an NTB, but a measure taken to monitor and regulate illegal monies and corruption together with money laundering  
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