Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 561 to 580 of 883

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-454	8.8. Issues related to transit	2011-09-03	Tanzania: Central Corridoor,Tanzania	Uganda	Resolved 2012-04-26	View
Complaint:	TRA has introduced check points in the Central Corridor with timeframes and imposed charges for the delays to reach the destinations
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Tanzania reported that the time frame of clearance of Transit goods from the point of entry to the point of exit had been used as control measure to ensure that there was no divergence of transit goods into local markets. In the Central corridor there are 3 check points that is Missugusugu, Dumila and Isaka. From all these check points it takes 5 days to across border. In the southern corridor there are also 3 check points and it takes about 3 days to cross borders. Tanzania launched Electronic cargo Tracking System (ECTS) on 12th March, 2012 which was expected to commence operations in June, 2012. With ECTS there will be no need for Time frame as the goods would be monitored electronically. The legal document was given to Rwanda
NTB-000-455	8.8. Issues related to transit	2011-09-03	Kenya: Central Corridor	Rwanda	Resolved 2011-09-19	View
Complaint:	Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons.
Resolution status note:	The 6th EAC Regional Forum on Non tariff barriers held from 12-13 March 2012, adopted recoomendation from the meetin of EAC permanent secretaries of the sectoral Council of transport , communications and metrology held in Nairobi on 16-19 August 2011 that a meeting of experts be convined by EAC secretariat to develop supportive legal, institutional and operative framework for approval by the council in 2012. This NTB is therefore considered resolved by the regional forum.
NTB-000-455	8.8. Issues related to transit	2011-09-03	Kenya: Central Corridor	Rwanda	Resolved 2011-09-19	View
Complaint:	Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons.
Resolution status note:	The axle load was agreed at 56 tons in the recent past and could possibly be a case where a hiccup arises due to lack of information by the implementing agency. When we have such cases of varying application of axle load specifications by Kenya along the Northern Corridor (Weighbridge), then it is useful to specify the weighbridge and give necessary details for us to follow and address the complain . However, the issue of varying application of axle load specifications should no longer occur because the region has adopted a uniform applicable axle load of 56 Tonnes
NTB-000-500	8.8. Issues related to transit	2012-03-14	Tanzania: Along MAjor highways	Rwanda	Resolved 2015-11-30	View
Complaint:	Weighing of empty trucks in Tanzania
Resolution status note:	Tanzania introduced weighing in motion
NTB-000-519	8.8. Issues related to transit	2012-06-20	Tanzania: Dar-es-Salaam Port	Burundi	Resolved 2013-10-17	View
Complaint:	Payment of double handling charges at the ICDs and at the Dar es Salaam port.
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, United Republic of Tanzania (URT) reported that the ICD charges are part of port charges and are therefore not additional charges. The only additional charges are on demurrage. However, Burundi requested to re-submit documentation supporting their submission through the EAC Secretariat. In the meantime, URT to investigate further and revert at the next EAC Regional Forum on NTBs in September, 2013. The meeting agreed to resolve this NTB on the basis of URT submission.
NTB-000-518	8.8. Issues related to transit	2012-07-09	South Africa: Durban sea Port	South Africa	Resolved 2016-10-07	View
Complaint:	This complaint is registered by FESARTA. The South African Cross-Border Road Transport Agency is wanting to fine trucks for not having road transport permits for the complete trip from Durban to the DRC. In terms of the bi-lateral transport agreement between Zimbabwe and South Africa, Zimbabwe had issued a permit to a transporter for the Durban-Zimbabwe leg of the trip. Zimbabwe could not issue a bi-lateral permit all the way to DRC because there is no bi-lateral transport agreement between Zimbabwe and DRC. Both Zimbabwe and DRC are members of COMESA and therefore Zimbabwe was able to issue a COMESA PTA Carriers Licence to the transporter, to operate between Zimbabwe and the DRC. Thus, effectively, the transporter had permits to cover the complete trip from Durban to DRC. The fact that neither the CBRTA nor Zimbabwe could issue a single permit for the full trip, was not the fault of the transporter. The CBRTA should be facilitating trade between the three countries and not be trying to find any opportunity to fine transporters.
Resolution status note:	FESARTA reported that the NTB does not exist at present.
NTB-000-532	8.8. Issues related to transit	2012-09-10	Mozambique: Along the Tete to Calomue/Dedza route, on the North-South Corridor	Mozambique	Resolved 2012-12-18	View
Complaint:	This complaint is registered by FESARTA. Drivers of trucks that transport fertilizer from Beira to Malawi, are being attacked and killed along the Tete to Calomue route. Then the loads are being taken through the Calomue/Dedza border into Malawi, and sold there. The trucks are then abandoned. Drivers bodies are found by the side of the road days later. The Mozambique transporters are demanding urgent talks with the Sofala Governor, and commander chief of police, to enforce the patrol on the Beira corridor and find the killers. It has happened three times: • A Malawian fuel truck was hijacked and the driver and passenger killed a month ago • Two weeks later, a truck loaded with fertilizer to Malawi, driver killed and load taken to the Malawi border, sold there and truck taken back to Tete bridge and abandoned • Last week another truck with fertilizer was hijacked, driver killed and load taken to uncertain place Satellite tracking has shown that the trucks are hijacked at Angonia village, not far from the Malawi border. This most serious situation has to be dealt with urgently.
Resolution status note:	On 17 Decemebr 2012, Mozambique Focal point reported that the Tax Authority of Mozambique did their due diligence in the central part, which resulted in the arrest of two culprits by the Police Authorities in Tete-Calomué-Dedza region. A detailed report from Mozambique Police authorities is given below : 1. The two arrested culprits (Names provided) have been brought before the courts and are responding criminally for their offences in the Courts of the city of Chimoio and Bárue respectively. 2. Investigations carried out by Mozambique Police found that the drivers themselves have created favorable environment for the Commission of such acts, by collaborating with culprits who generally were selling fuel siphoned from vehicles or tanks, and because these businesses cannot be performed often in villages, drivers ended up giving a ride to these people some of whom are criminals to places that they felt safer and then committed the crimes such crimes as charged. 3. Mozambique is therefore urging member states to adhere to regional transit agreements under the COMESA-EAC-SADC, and also urge the institutions or companies that exploit Mozambique highways to instruct their drivers not to collaborate with the criminals on the roads and not get involved in swindling their employers through selling fuel to street vendors on highways where they end up risking their own lives.
NTB-000-561	8.8. Issues related to transit	2012-10-24	South Africa: On the main transport routes in Gauteng, South Africa	Zimbabwe	Resolved 2013-04-10	View
Complaint:	This complaint is registered by FESARTA. The managing director of Cross Country Containers in Zimbabwe, has reported that there had been four incidences of hijacking his vehicles in the Gauteng area. The first was in October 2011, the second in June 2012, the third in September 2012 and the fourth in October 2012. All the vehicles hijacked, were carrying copper, from the copper mines in Zambia. A meeting was held between the road transport industry and the SAPS Hawks, in Pretoria, on the 24th October 2012. A report of the meeting is attached. These hijackings have had such a negative impact on Cross Country Containers, that it has stopped operating into South Africa. The road transport industry, under the guidance of FESARTA, is to send a proposal on the way forward, to the Hawks.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April in Lusaka Zambia, South Africa requeted that this NTB be removed from the online system on grounds that it was security issue. The meeting agreed that this be categorised as ' Non Actionable'.
NTB-000-561	8.8. Issues related to transit	2012-10-24	South Africa: On the main transport routes in Gauteng, South Africa	Zimbabwe	Resolved 2013-04-10	View
Complaint:	This complaint is registered by FESARTA. The managing director of Cross Country Containers in Zimbabwe, has reported that there had been four incidences of hijacking his vehicles in the Gauteng area. The first was in October 2011, the second in June 2012, the third in September 2012 and the fourth in October 2012. All the vehicles hijacked, were carrying copper, from the copper mines in Zambia. A meeting was held between the road transport industry and the SAPS Hawks, in Pretoria, on the 24th October 2012. A report of the meeting is attached. These hijackings have had such a negative impact on Cross Country Containers, that it has stopped operating into South Africa. The road transport industry, under the guidance of FESARTA, is to send a proposal on the way forward, to the Hawks.
Resolution status note:	At the Tripartite NTB SMS Launch meeting held on 9-10 April 2013, in Lusaka, Zambia, South Africa and Zimbabwe reported that this was a security issue that was being attended to by the relevant authorities.
NTB-000-585	8.8. Issues related to transit Policy/Regulatory	2013-04-29	Mozambique: Delegação Aduaneira de Zobwe	Malawi	Resolved 2013-09-11	View
Complaint:	New transit procedures are causing a lot of delays in the clearance of transit cargo through Mozambique Ports. According to the new transit procedures, Malawian transporters /clearing agents are requested to make cash deposits bond requirements to the Mozambican customs at the borders or prior to transit clearance at the Port of discharge to Malawi and other neighbouring countries like Zimbabwe, Zambia, among others. According to Mozambique, the requirement is made because transit goods end up disappearing within Mozambique and their Government lose a lot of revenue. In addition to that, customs clearing and Forwarding Agents need to undergo re-registration formalities. The major problem about these issues is that most Malawian businesses were not aware and there is a crisis at the borders with a lot of Malawian trucks that cannot clear. Even on the part of Mozambican customs they are also learning the new system.
Resolution status note:	On 11th September 2013, Mozambique Focal Point reported that the alleged NTB´s related to the transit procedures in Mozambique, were removed, through the approval of Ministerial Diploma nº 116/2013 of 8th of August, which approves the Norms and Specific Principles to be taken into account in the implementation of Customs Transit of Goods. This Ministerial Diploma repeals the Ministerial Diploma nº 307/2012, of 15 of November. Pursuance to reaching a common understanding on this matter, FCFASA members in Malawi reported that CAFAAM Executive Committee Members together with Malawi Revenue Authority, Ministry of Trade and Ministry of Transport and Executives from Malawi, travelled to Cuchamano and Nyamapanda to appreciate the various challenges (delays, costs, etc.) which came about as a result of the new transit procedures introduced in Mozambique in April 2013. The delegation met with Mozambique customs , Beira , Port authorities and had an opportunity to interact with Mozambican Clearing and Forwarding Agents and some Malawian drivers during the launch of the Diploma nº 116/2013 of 8th of August. The delegation reported:- 1. It was agreed that the new Transit Bond Procedures in Mozambique are in line with international practice and appreciated the fact that in the absence of these procedures, a lot of traders were smuggling goods into Mozambique under the guise of “transit cargo”. 2. Mozambican Clearing agents had been given adequate notice to put in place the required bond guarantees although they were not ready by implementation date. 3. The general consensus was that the conditions (e.g. the required collateral) set up by banks, insurance companies and the authorities themselves for setting up the transit bond guarantees were too tough to be met by transporters and forwarding agents. 4. To this end, the Mozambican Government’s had exempted some products (tobacco, tea, sugar, cotton, etc.) from monetary bonding and reduced bond values from 100% on containerized cargo to 20% or 35% on break-bulk cargo. This measure would reduce pressure on the available bond levels for other cargo not exempted. 5. That there was need to license more “Despachantes” to speed up clearance procedures or alternatively, allow forwarding agents to be doing own customs clearing of cargo which they are moving. 6. There was need for Station Managers at the various borders to be taking stock of trucks available at the borders every day and talk to drivers who have stayed at the border for more than a day to encourage them to proceed with their journey so as to minimise the prevalent corrupt practices by some customs officers, guards, clearing agent. 7. A proposal to set up a “Help Desk” at the borders to achieve transparency and quarterly meetings between the various players at senior level. 8. Joint border training sessions between customs and other authorities and clearing & forwarding agents to be enhanced. 9.That various customs authorities establish a deliberate policy for Accrediting Clearing agents based on an exhaustive Risk assessment of each one of the agents and track record in order to “smoke out” fraudulent clearing and forwarding agents who cheat importers or assist them with smuggling practices,. 10. That Mozambican authorities should endeavor to translate and display the various rules and regulations into English to enable none Portuguese speaking people to understand the applicable regulations. 11.Mozambique customs advised that: a. Clearing Agent need to quickly do a Supplementary Entry if there are any changes to a declaration (e.g. amending border of exit, amending values or quantity of goods, etc.) to avoid truck delays at the border or bond acquittals being blocked. b. Once CORRECT documents are lodged and payment effected, their processing time is up to 3 hours only. c. They would as far as possible, be rotating their staff to avoid corruption if they familiarize themselves too much to one border station.
NTB-000-594	8.8. Issues related to transit	2013-05-21	Zambia: Chirundu	South Africa	Resolved 2013-09-13	View
Complaint:	Zambian Police are holding South African CRBTA Permits as security until fines are paid.
Resolution status note:	On 11th July 2013, Zambia focal point reported that, when truck drivers both local and international are found with a case, they are fined and normally asked to pay the fine. However, the drivers give an excuse that they have no money to pay. The Police at that particular check point would then use their initiative of asking for surety from that driver to ensure that the driver pays on his way back. However, since the practice is not covered by law, the officers were sensitized on the issue and have stopped the practice. On 25 September 2013, South Africa focal point confirmed that the complainant had been consulted and he confirmed that the practice by Zambian police had been stopped. The complaint can therefore be moved to 'resolved complaints’.
NTB-000-601	8.8. Issues related to transit	2013-07-12	Kenya: All Transit Entry Points into Keny	Uganda	Resolved 2015-12-21	View
Complaint:	Kenya Ministry of Agriculture Animal Industry and Fisheries, State Department for Livestock, Directorate of Veterinary Services, has introduced a new requirement under notice SOPS for Transit Inspection (1), for Hides and Skins consignments in transit through Kenya issued on 12th July 2013, that: 1. Transit goods are for all intent and purposes Imports 2. That transit cargo be subject to physical inspection by an inspector 3. Exporters transiting through Kenya to possess Import permits from the countries of destination 4. Exporters to poses Transit Permits 5. Payment of Transit fees The requirement is to be effective on 21st July 2013. Accordingly, this is a new NTBs imposed by the Kenyan Government on Ugandan goods transiting through Kenya. This new requirement is affecting 8 Ugandan companies in the business of exporting hides and skins that transit through Kenya. The measure will increase the cost of doing business because companies will require acquire transit permits for a fee, and delays related to physical inspection. More over the companies have been given a very short time (8 days including weekends) to comply with the new measure. The Government of Republic of Uganda is of a strong view that this requirement be removed due to reasons above and contravenes the EAC Integration process through the Protocols signed so far. It is also erroneous to refer to transit goods as Imports as is done in the same notice.
Resolution status note:	On 21st December 2015, Uganda Focal Point reported that the NTB was resolved by Kenya. The Requirement is no longer applicable
NTB-000-606	8.8. Issues related to transit	2013-10-08	Mozambique: Beira Port	Zambia	Resolved 2015-06-19	View
Complaint:	This complaint is registered by FESARTA. There is a serious security problem with trucks entering the Munhava area of Beira port. The Munhava access route is the only entrance used by trucks entering the port to load and offload. This is an extremely high crime area with drivers being harassed by third parties while entering and departing the port. The road is in a poor condition and is congested so vehicles have to slow right down. The criminal elements gather in this area and stop the vehicles by engaging the rear axle park brake on the fuel tankers or jumping onto the vehicle itself. They then demand money from the drivers (approx. USD 5 to 10). Should the driver fail to pay over the cash, he is then pulled from the vehicle and beaten. The driver is then thrown under the truck while a member of the group enters the truck and steals the personal effects, radios, money, tools etc from the vehicle. If the drivers overnight within the Port, they are harassed by parties again. If the driver leaves the vehicle to submit documents, they enter the vehicle using duplicate keys. As you know, keys for trucks are not unique. If you are travelling along this road with fertilizers or as in the case of the attached photo, wheat, then you need an armed guard. The photo was taken at the Junction of the Main Beira Road and Munhava Road. As the vehicle turned the corner and drove out of Munhava, the guard cleared the weapon and sat down, an indication that he was out of the ‘danger’ area. It is noted that the target of these attacks are predominately launched at foreign transporters. ASTROS, the National Road Transport Association (NRTA) in Beira, has held meetings with the chief of Sofala province police, chief of nearest police station, CFM management in Sofala, Cornelder Management, Transport department of Sofala, and ultimately the Sofala Governor. The Governor has even opened a free telephone link to ASTROS. None of these initiatives have solved this problem. CFM and the police know who the criminals are, where they stay and how they act, but simply do nothing. This is a most serious situation and requires the urgent attention of the Regional Economic Communities (SADC, COMESA).
Resolution status note:	On 19 June 2015, Mozambique Focal Point reported that the competent Provincial authorities in Sofala reported that security in the area had been reinforced to ensure safety of truckers. Further Mozambique Focal Point advised that, in future, FESARTA should provide names and force numbers for the police officer/s asking for bribes to assist in further investigations. Mozambique therefore has resolved the complaint
NTB-000-605	8.8. Issues related to transit	2013-10-03	Democratic Republic of the Congo: Kasumbalesa	COMESA	Resolved 2016-08-24	View
Complaint:	This complaint is registered by FESARTA. The unstable situation at the Kasumbalesa border post between Zambia and the DRC, is causing serious delays on the North-South corridor. Over the past 6 months, lawlessness on the DRC side of the border, is leading to drivers foreign to DRC being harassed and, on some occasions, being attacked. Police have been unnecessarily harassing drivers for speeding, unroadworthy vehicles and incorrect documentation. The lack of security has resulted in two drivers being shot and wounded; the latest being Patrick Murifi, 31, a Zimbabwean truck driver. This has caused drivers preparing to enter DRC from the South, to become agitated and, on two occasions, go on strike and effectively close the border to heavy vehicle traffic. Copperbelt Police chief Joyce Kasosa has confirmed in an interview recently, that calm has been restored but trucks are still not crossing into and from DRC because the drivers want to be addressed and assured of their security while in that country. It is clear that the situation is volatile and likely to erupt into violence at any time, for the slightest reason. This situation is not conducive to intra-regional trade and unacceptable to the road transport industry. A deputation from DRC yesterday to the drivers on the Zambian side, has convinced the drivers to start moving again. However, the drivers have warned that if there should be further occurrences of the problem, they will blockade the border for 3 weeks. SADC and COMESA are requested to intervene and call on the government of the Katanga province to take control of the situation and provide a stable environment conducive to intra-regional trade.
Resolution status note:	During the 5th Meeting of the COMESA NTBs Focal Points held in Nairobi from 23-25 August 2016, DRC reported that the matter had been resolved following consultations with COMESA Secretariat and other interested parties .
NTB-000-632	8.8. Issues related to transit	2014-05-23	South Africa: Lebombo	South Africa	Resolved 2016-09-13	View
Complaint:	This complaint is registered by FESARTA. Copper Moon Trading, the company that is running the Lebombo dry port at Komatipoort, near the Lebombo/Ressano Garcia border post, is forcing transporters to use and pay for its parking facilities in Komatipoort. This instruction is supported by the Komatipoort municipality. Attached are invoices for this parking and a "ticket" for a truck not parking in the identified facility. As with the situation at the Tunduma/Nakonde border post between Tanzania and Zambia, private companies, supported by the municipalities, cannot force transporters to use their parking facilities. Transporters' vehicles are required to visit the SARS customs clearing offices at the Lebombo dry port and so parking should be provided for them, free of charge, by SARS. If parking is not provided, then trucks must be allowed to park along the roadway.
Resolution status note:	On 13th September 2016, FESARTA advised that the transporters were no longer facing this barrier so the NTB is resolved.
NTB-000-633	8.8. Issues related to transit Policy/Regulatory	2014-05-28	Mozambique: Dondo	South Africa	Resolved 2016-09-13	View
Complaint:	This complaint is registered by FESARTA. The traffic authorities at Dondo, near Beira, are harassing foreign drivers over the documents that the drivers carry. Of particular note is the vehicle registration document for South African vehicles. The registration document (RC1) shows the vehicle register number, but not the licence plate number. The authorities want the licence plate number to be shown on the document, and are issuing fines for it not being shown. The South African licence receipt document (LCO) shows both the register number and the licence plate number. This links the vehicle to the registration document. But the traffic authorities do not accept this. Another driver, this time from Zimbabwe, received a fine because of alterations to the vehicle registration book. The alterations had been done by the Zimbabwe authorities and stamped by them. But this was not acceptable to the Mozambique authorities and a fine was issued. It has become clear that the authorities at Dondo generally harass foreign drivers. This does not encourage good relations between countries and does not facilitate intraregional trade. The Dondo traffic authorities must be trained in trade facilitation matters and not harass drivers unnecessarily.
Resolution status note:	On 13th September 2016, FESARTA advised that the transporters were no longer facing any harrasment so the NTB is resolved.
NTB-000-651	8.8. Issues related to transit	2014-12-11	Tanzania: Along Central corridor		Resolved 2016-06-30	View
Complaint:	Tanzania has several weigh bridge stations along the central corridor
Resolution status note:	At the 21st EAC NTBs Regional Forum , Tanzania reported that the NTB had been resolved because there are only three weigh bridges Vigwaza at the coastal region, Njuki in Singida and Nyakahura in Kagera region weigh in motion weighbridges. It takes maximum of 4 days to exit the border from Dar Port and 2 days for fuel tankers.
NTB-000-658	8.8. Issues related to transit Policy/Regulatory	2014-12-11	Kenya: Along corridor	Rwanda	Resolved 2015-11-30	View
Complaint:	Containerized cargo is being subjected to Imposition of 4 weighbridges instead of agreed 2 as agreed by Partner States.
Resolution status note:	During the 45th SCTIFI Rwanda reported that Weighbridges exceed the designated number of two (2) that trucks should go through both in the Central Corridor (7 weighbridges) and the Northern Corridor (8 to 9 weighbridges); (a) 5 Weighbridges in Kenya which are located at Dongo Kundu, near the Port of Mombasa Mariakani, Mlolongo, Gigil, Busia mobile weighbridge (if you pass through Busia border) or Webuye (if you pass through Malaba border). At each of these weighbridges, the track is weighed which wastes time. (b) 3 to 4 weighbridges in Uganda: If passed through Malaba, there is Malaba weighbridge (If passed through Busia border there is no weighbridge), Iganga, Lukaya and Mbarara. (c) 8 Weighbridges in Tanzania which are located at Kurasini, Vigwaza, Mikese, Dumila, Dodoma, Singida, Kahama, and Nyakahura. The Republic of Kenya informed the meeting that trucks are weighed once at the Mariakani weighbridge as per the Presidential Directive. However, Kenya took note of the complaint and committed to consult the Ministry of Transport on the 5 Weighbridges and report to the 38th RMC. The United Republic of Tanzania submitted that transit trucks are weighed at three weighbridges: Vigwaza, Singida and Nyakahura. It was noted that the challenge is with truck drivers who sometimes do not differentiate between the weighbridges dedicated for transit vehicles and the ones dedicated for domestic vehicles and hence noted the need for weighbridges for international transport to bear clear signage or color to be differentiated from local weighbridges. Senior Officials noted the need to sensitize the truck drivers and weigh bridge officers on the weighbridges required for the international transfers. The SCTIFI directed Secretariat to develop a mechanism to differentiate transit truck weighbridges from domestic cargo trucks by putting clear signage or colouring them differently and circulating the information to stakeholders / transporters and report to the 46th Sectoral Council for Trade, Industry, Finance and Investment (EAC / SCTIFI 45 / Directive / 54);
NTB-000-662	8.8. Issues related to transit	2015-02-19	Mozambique: Weighbridge at Matola on the Maputo corridor	Zimbabwe	Resolved 2026-03-13	View
Complaint:	Zimbabwean truck drivers are now facing police harassment near the weighbridge at Matola on the Maputo corridor. The police are taking Zimbabwe drivers licence and their passports, supposedly to check the authentication of the driver holding the documents. The driver is released in order to go and off load and is briefed that the police will have an answer for him on his return. On his return driver is told that the licence is a fake and the driver is to pay a spot fine of ZAR5000.00. It appears that the police are rubbing the metal disc with something, so that certain information is now very faded, and not legible. When the driver produces his international drivers’ licence, to confirm the validity that is taken away by police, who only return it after some hours, with the expiry date is now illegible. The ZAR 5000.00 rand fine is enforced. The language is a convenient barrier, as the police claim not to be able to speak English. All fines in Mozambique seem to be ZAR 5000.00. Drivers are detained for days until they come up with some sort of cash ranging from ZAR400.00 upwards if they are lucky. This problem is more prevalent during weekends. Please can we have a stop put to this practice? Defacing a Government document I believe is an offence, and should not be tolerated. Business is challenging enough as it is, without trade barriers being further forced upon the transport industry.
Resolution status note:	Following engagement with the Mozambican Focal Point, it was reported that the complaint has been resolved, as the police have taken action and addressed the matter at the incident location and elsewhere in the country. Hence, the complaint can be considered resolved.
NTB-000-663	8.8. Issues related to transit	2015-02-19	Mozambique: Weighbridge at Matola on the Maputo corridor	Zimbabwe	Resolved 2017-05-18	View
Complaint:	Zimbabwean truck drivers are now facing police harassment near the weighbridge at Matola on the Maputo corridor. The police are taking Zimbabwe drivers licence and their passports, supposedly to check the authentication of the driver holding the documents. The driver is released in order to go and off load and is briefed that the police will have an answer for him on his return. On his return driver is told that the licence is a fake and the driver is to pay a spot fine of ZAR5000.00. It appears that the police are rubbing the metal disc with something, so that certain information is now very faded, and not legible. When the driver produces his international drivers’ licence, to confirm the validity that is taken away by police, who only return it after some hours, with the expiry date is now illegible. The ZAR 5000.00 rand fine is enforced. The language is a convenient barrier, as the police claim not to be able to speak English. All fines in Mozambique seem to be ZAR 5000.00. Drivers are detained for days until they come up with some sort of cash ranging from ZAR400.00 upwards if they are lucky. This problem is more prevalent during weekends. Please can we have a stop put to this practice? Defacing a Government document I believe is an offence, and should not be tolerated. Business is challenging enough as it is, without trade barriers being further forced upon the transport industry.
Resolution status note:	During the meeting of the SADC Sub Committee on Trade Facilitation, Zimbabwe reported that the drivers no longer faced this problem hence the problem is resolved.

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