| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-058 |
2.3. Issues related to the rules of origin |
2009-02-09 |
Eritrea: Eritrea Revenue Authority |
Kenya |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures. |
|
|
Resolution status note:
|
Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting |
|
|
Products:
|
2102.10: Active yeasts |
|
|
NTB-000-170 |
2.3. Issues related to the rules of origin |
2009-07-27 |
Malawi: Malawi Revenue Authority |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Delays in the issuance of rules of origin certificates |
|
|
Resolution status note:
|
Malawi reported that the NTB was been resolved Internally |
|
|
NTB-000-341 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Ministry of Health |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Importers of Medicine experience serious clearance delays because pre -inspection certificate is issued on time. |
|
|
Resolution status note:
|
Mozambique reported that the obligation of pre- inspection in medicine import is not a NTB, because the medicine are listed as positive range of products whose the import process requires pre-shipment inspection and a permit from the Ministry of Health |
|
|
NTB-000-342 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Alfandegas and SARs are taking too long to verify origin of imported Rajah Medium curry powder after Alfandegas queried origin in September 2009.The importers have to pay deposits and authorisation to get the pay the deposit takes up to 22 days thereby increasing standing time at Frigo from an average of two days to as high as 22 days for some loads. The delay has costed the importers since Rajah curry risks insect infection while at Frigo. |
|
|
Resolution status note:
|
Mozambique reported that the process of verification takes maximum 24hrs on the Mozambique side. However, clearing agents appointed by importers delay in submitting required information hence the delays. |
|
|
NTB-000-343 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Alfandegas and SARS are delaying verification of rules of origin for Sunlight dish washing liquid made in South Africa costing the importer as they have to pay deposit to Alfandegas since September 2009. The delays in authorizations for payment of deposits has cost the company as they have to pay demurage charges for tyransporters , increased parking fees at Frigo to wait as much as up 22days to get authorization |
|
|
Resolution status note:
|
Mozambique reported that once discrepancy in the certificate of origin, is noted, the freight forwarder completes questionnaire for clarification. If the doubt prevails the importer must pay surety while verification is done to determine origin to qualify for preferential treatment. Qualifying goods are released but
Process remains open until confirmation by DRO if the goods meet the conditions necessary to benefit from preferential treatment.
Inefficiency of the freight forwarder in answering the questionnaire and follow the subsequent steps contribute to delays. Timely processing takes no more than 72 hours to be released early by the surety. |
|
|
NTB-000-039 |
2.3. Issues related to the rules of origin |
2004-05-23 |
Rwanda: Ministry of Trade |
Kenya |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets. |
|
|
Resolution status note:
|
Rwanda reported that issue was resolved through EAC |
|
|
Products:
|
7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements |
|
|
NTB-000-040 |
2.3. Issues related to the rules of origin |
2005-05-29 |
Sudan: Ministry of Trade |
Egypt |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Non adherence of 35% value added
Egypt complained that the Authorities in Sudan denied access on Egyptian Shaving Blades market due to non-adherence with 35% value addition. |
|
|
Resolution status note:
|
Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee) |
|
|
Products:
|
8212.20: Safety razor blades of base metal, incl. razor blade blanks in strips |
|
|
NTB-000-041 |
2.3. Issues related to the rules of origin |
2004-12-22 |
Sudan: Ministry of Trade |
Kenya |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Non recognition of Certificate of Origin (case outstanding since 2001)
Kenya complained that the Authorities in Sudan refused to recognise the COMESA Certificate of Origin from Kenya on exports of Galvanised Steel Pipes |
|
|
Resolution status note:
|
Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee) |
|
|
NTB-000-045 |
2.3. Issues related to the rules of origin |
2004-05-28 |
Zambia: Zambia Revenue Authority |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
: Non adherence of 35% value added |
|
|
Products:
|
8716.39: Trailers and semi-trailers for the transport of goods, not designed for running on rails (excl. self-loading or self-unloading trailers and semi-trailers for agricultural purposes and tanker trailers and tanker semi-trailers) |
|
|
NTB-000-046 |
2.3. Issues related to the rules of origin |
2009-01-21 |
Zambia: Zambia Revenue Authority |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
wheat flour |
|
|
Products:
|
1101.00: Wheat or meslin flour |
|
|
NTB-000-055 |
2.3. Issues related to the rules of origin |
2009-02-09 |
Madagascar: Customs Department |
Mauritius |
Resolved
2010-11-29 |
View |
|
Complaint:
|
Mauritius reported that Madagascar has doubt on the originating status of sopa exported by Maniprove Company of Mauritius to Sarvonnerie Tropicale Company in Madagascar |
|
|
Resolution status note:
|
Madagascar reported that elimination of this NTB is being done progressively |
|
|
Products:
|
3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution |
|
|
NTB-000-412 |
2.3. Issues related to the rules of origin |
2009-05-08 |
Sudan: Port Sudan sea port |
Kenya |
Resolved
2015-01-19 |
View |
|
Complaint:
|
Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags. |
|
|
Resolution status note:
|
On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates. |
|
|
Products:
|
3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution |
|
|
NTB-000-428 |
2.3. Issues related to the rules of origin |
2011-08-01 |
Tanzania: Mbeya |
Kenya |
Resolved
2013-10-17 |
View |
|
Complaint:
|
EXPORT OF PLASTIC FROM KENYA TO TANZANIA ARE SUBJECTED TO 25% DUTY |
|
|
Resolution status note:
|
At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment. |
|
|
Products:
|
3905.21: Vinyl acetate copolymers, in aqueous dispersion |
|
|
NTB-000-430 |
2.3. Issues related to the rules of origin |
2011-08-23 |
Tanzania: Lungalunga |
Kenya |
Resolved
2013-10-17 |
View |
|
Complaint:
|
plastic bags doubted as to the rule of origin despite the existence of rule of origin certificate |
|
|
Resolution status note:
|
At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment. |
|
|
NTB-000-431 |
2.3. Issues related to the rules of origin |
2010-08-31 |
Tanzania: Namanga |
Kenya |
Resolved
2013-04-10 |
View |
|
Complaint:
|
Tanzania is charging 25 percent duty on Kenya exports of self adhesive tapes despite the fact having EAC certificate of origin |
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that a verification mission to authenticate whether the products conform to the Rules of Origin was undertaken and the NTB had been resolved. |
|
|
Products:
|
3919.10: Self-adhesive plates, sheets, film, foil, tape, strip and other flat shapes, of plastics, in rolls <= 20 cm wide |
|
|
NTB-000-434 |
2.3. Issues related to the rules of origin |
2010-04-15 |
Madagascar: Customs |
Mauritius |
Resolved
2015-12-16 |
View |
|
Complaint:
|
Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar |
|
|
Resolution status note:
|
The two parties agreed that the issue does not constitute an NTB because the soap exported by Mauritius to Madagascar enters duty free therefore its not a NTB. This matter is therefore resolved . Madagascar requested the Secretariat to organise . Mauritius confirmed that Exports are no longer subjects to verification on RoO. |
|
|
Products:
|
3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products |
|
|
NTB-000-432 |
2.3. Issues related to the rules of origin |
2010-09-01 |
Zimbabwe: Beitbridge |
Eswatini |
Resolved
2016-03-24 |
View |
|
Complaint:
|
Zimbabwe Revenue Authority (ZIMRA) is charging duty on of fridges and freezers manufactured in Swaziland and exported into Zimbabwe under the FTA preferential trade regime querying the originating status. |
|
|
Resolution status note:
|
On 24th March 2016, Zimbabwe Focl Point reported that a joint verification mission on the Palfridge case was carried out during the period 19 to 21 January 2016 in Swaziland between the Swaziland Revenue Authority (SRA) and the Zimbabwe Revenue Authority (ZIMRA). In attendance was the COMESA Secretariat and representatives from the Ministries responsible for Trade from the two countries. After deliberations and tests carried out SRA and ZIMRA agreed that he fridges and freezers are listed as goods of economic importance to Swaziland and should acquire a minimum value addition of 25% for them to qualify under COMESA preferential treatment. The freezers and fridges qualify as originating from Swaziland under COMESA as they acquired a minimum value addition of 25% should therefore be accorded preferential treatment when imported into Zimbabwe |
|
|
Products:
|
8418.50: Furniture "chests, cabinets, display counters, show-cases and the like" for storage and display, incorporating refrigerating or freezing equipment (excl. combined refrigerator-freezers with separate external doors, household refrigerators and freezers of |
|
|
NTB-000-434 |
2.3. Issues related to the rules of origin |
2010-04-15 |
Madagascar: Customs |
Mauritius |
Resolved
2015-12-16 |
View |
|
Complaint:
|
Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar |
|
|
Resolution status note:
|
During the COMESA NTBs Focal Points meeting held in August 2016, Madagascar and Mauritius informed the meeting that this NTB had been resolved in line with the decision of the 28th COMESA Council of Ministers |
|
|
Products:
|
3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products |
|
|
NTB-000-434 |
2.3. Issues related to the rules of origin |
2010-04-15 |
Madagascar: Customs |
Mauritius |
Resolved
2015-12-16 |
View |
|
Complaint:
|
Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar |
|
|
Resolution status note:
|
During the 27th COMESA TC Committee in August 2011, the COMESA Secretariat was directed to liaise with Madagascar to implement the Council decision taken at its 29th Meeting in Lusaka to provide justification for refusing the COMESA Certificate. Currently, Mopirove is exporting without difficulty . However an official decision is yet to be communicated to mauritius to avoid the risk that Madagascar Customs can refuse the COMESA Certificate of Origin from Mauritius |
|
|
Products:
|
3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products |
|
|
NTB-000-473 |
2.3. Issues related to the rules of origin |
2011-11-05 |
Uganda: Malaba |
Rwanda |
Resolved
2013-04-10 |
View |
|
Complaint:
|
Certificates of origin are not provided at the borders between Rwanda and Uganda and cross border traders are obliged to collect them from Kampala for goods exceeding 500 US$. The long distance to Kampala is time consuming and additional cost to doing business. |
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Uganda reported that Certificates are issued at the border so this NTB has been resolved. Rwanda intervened that it is only simplified certificate of origin for small scale traders that are available at the border but that for large scale traders has to be obtained from Kampala. Uganda undertook to confirm on whether Certificates of origin for large scale traders are available at the border. |
|
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