Complaint

Complaint number
NTB-001-144  
NTB Type
2.13. Issues related to Pre-Shipment Inspections  
Complaint
The Release Documents is 7 days prior to vessel arrival because of cargo dues and upon receiving Arrival Notice. The EDI document was sent for release on the 9th of November 2023 the query came in on the 10th of November 2023, and normally it would be released in less than 6 hours but up to date it hasn't been released. We need the import urgently to be released in order to avoid any delays with our Export Orders.  
Status note
Lesotho Focal Point reported that the NTB had been resolved successfully  
Progress update note
 
Policy or regulatory NTB
No 
Location
South Africa: Durban sea Port (Seaport)  
Reporting Country or Region
Lesotho  
Country specific trade issue
No  
Date of incident
2023-11-10  
Status
Resolved  
Date of resolution
2024-05-31  
Product Description


 
Total value
666.00  
Date reported
2023-11-14 15:01  
Modified
2024-05-31 13:35  

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