| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-315 |
2.4. Import licensing |
2009-09-09 |
Seychelles: Ministry of Trade |
Seychelles |
Resolved 2010-11-22 |
View |
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Complaint:
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Administrative procedures for the import licensing system require improved efficiency |
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Resolution status note:
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Seychelles reported that import licences are not required for the vast majority of products |
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NTB-000-316 |
2.8. Lengthy and costly customs clearance procedures Policy/Regulatory |
2009-09-09 |
Seychelles: Port Victoria |
Eswatini |
Resolved 2010-11-22 |
View |
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Complaint:
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There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles |
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Resolution status note:
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Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures |
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NTB-000-318 |
6.5. Variable levies |
2009-09-09 |
Seychelles: Other Seychelles |
Seychelles |
Resolved 2010-11-22 |
View |
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Complaint:
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A levy has been introduced on pork imports |
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Resolution status note:
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Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports. |
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NTB-000-319 |
6.5. Variable levies |
2009-09-09 |
Seychelles: Other Seychelles |
Seychelles |
Resolved 2010-11-22 |
View |
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Complaint:
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A levy has been introduced on poultry imports |
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Resolution status note:
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Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports. |
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NTB-000-320 |
5.7. Minimum import price limits |
2009-09-09 |
Seychelles: Other Seychelles |
Seychelles |
Resolved 2010-11-22 |
View |
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Complaint:
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There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up |
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Resolution status note:
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Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items. |
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NTB-000-322 |
7.9. Inadequate trade related infrastructure Policy/Regulatory |
2009-09-09 |
Seychelles: Victoria International Airport |
Seychelles |
Resolved 2010-11-22 |
View |
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Complaint:
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Inadequate cold room facilities at airports. |
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Resolution status note:
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Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development |
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NTB-000-872 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Seychelles: TRA |
Kenya |
Resolved 2018-05-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania. |
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Resolution status note:
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During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows:
i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018.
ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018.
The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles.
Tanzania reported that the issue was resolved by the CoC. |
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NTB-000-146 |
1.8. Import bans |
2009-07-27 |
Rwanda: Ministry of Agriculture |
Rwanda |
Resolved 2010-07-30 |
View |
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Complaint:
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An import ban on wheat flour has been imposed |
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Resolution status note:
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Rwanda reported that the issue was resolved internally |
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NTB-000-039 |
2.3. Issues related to the rules of origin |
2004-05-23 |
Rwanda: Ministry of Trade |
Kenya |
Resolved 2010-11-22 |
View |
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Complaint:
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Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets. |
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Resolution status note:
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Rwanda reported that issue was resolved through EAC |
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Products:
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7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements |
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NTB-000-277 |
5.3. Export taxes |
2009-09-08 |
Rwanda: Ministry of Trade |
Rwanda |
Resolved 2011-10-27 |
View |
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Complaint:
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Export levies of 15% is charged on unprocessed goat hides |
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Resolution status note:
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Rwanda hs lifted the ban on exportation of raw hides and skins. However, the 5th EAC regional forum on NTBs held from 1-3 Septmber 2011 noted that the ban was appllied by all EAC countries with the aim to encourage value addition on raw hides towards export. |
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NTB-000-468 |
3.3. Standards disparities B6: Product identity requirement |
2011-10-24 |
Rwanda: Akanyaru-Haut |
Burundi |
Resolved 2013-04-10 |
View |
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Complaint:
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Burundian mineral water was denied entry into Rwanda on grounds that the water did not comply with Rwanda quality standards. |
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Resolution status note:
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At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Rwanda reported that this NTB had been resolved by Burundi. |
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Products:
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2201.10: Mineral waters and aerated waters, not containing added sugar, other sweetening matter or flavoured |
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NTB-000-580 |
8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) |
2013-04-17 |
Rwanda: Rusumo |
Rwanda |
Resolved 2014-07-02 |
View |
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Complaint:
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Lack of parking facilities at Rusumo Border Post is creating congestion and clearance delays. |
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Resolution status note:
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On 03 July 2014 FESARTA reported that there were initiatives to improve this border post and so the NTB is resolved. |
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NTB-000-644 |
2.3. Issues related to the rules of origin |
2014-11-16 |
Rwanda: Rwanda Customs Authority
and also in
Majerwa |
Egypt |
Resolved 2016-08-24 |
View |
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Complaint:
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We are importing Wheat flour from Egypt from one of the Biggest Flour mill and factory in Egypt. We have original Certificate of Origin and Comesa certificate. But they do not accept and put us import Duty. Before it is 100% Duty free. But now since september they are not accepting it. Egypt is part of Comesa and Good produced in Egypt and 100% Duty free. So why is wheat flour not accepted. Please help |
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Resolution status note:
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During the 5th meeting of COMESA NTBs Focal Points, the two parties reported that the certificate of origin was now being recognised and therefore the NTB had been resolved. |
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Products:
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1101: Wheat or meslin flour. |
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NTB-000-679 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2014-01-23 |
Rwanda: Rwanda Revenue Authority |
Egypt |
Resolved 2016-08-24 |
View |
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Complaint:
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Rwanda doubts the originating status of wheat flour exported by Egypt |
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Resolution status note:
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During the 5th Meeting of COMESA NTBs Focal Points held in Nairobi fro 23-25 August 2016, Egypt reported that the complainant had not been forth coming with additional information to facilitate consideration of this matter by the countries, In that regard, The two parties therefore decided that the matter be considered resolved . |
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NTB-000-705 |
8.7. Costly Road user charges /fees Policy/Regulatory |
2016-04-23 |
Rwanda: Rwanda Revenue Authority |
Burundi |
Resolved 2016-12-07 |
View |
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Complaint:
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Rwanda makes trucks to pay double the certificate of Transit Goods. That is US$400 instead of US$ 200 per truck and trailer separately |
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Resolution status note:
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The 22nd meeting of the NTBs forum held in December 2016 accepted Rwanda explanation that Rwanda was implementing the revised EAC Regulations on Customs Management Act, 2010.The Act stipulates that a pulling trailer is considered separate from the truck. This NTB was resolved |
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NTB-000-707 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2016-05-04 |
Rwanda: Rwanda Revenue Authority |
Tanzania |
Resolved 2017-05-06 |
View |
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Complaint:
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Rwanda does not give preferential treatment for rice originating from Tanzania as per the requirement of the EAC Rules of origin |
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Resolution status note:
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During the 23rd Meeting of the EAC NTBs Forum held from 4- 6 MAy 2017 in Kampala, Rwanda reported that she was now according preferential treatment to Rice imported from Tanzania |
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NTB-000-910 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2019-08-28 |
Rwanda: Rusumo |
Tanzania |
Resolved 2020-09-01 |
View |
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Complaint:
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The Rwanda Revenue Authority has denied preferential treatment on silk coat product from Tanzania. |
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Resolution status note:
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During the RMC meeting held on 1 September 2020, Rwanda reported that the preferential treatment is being granted for these goods. Hence the NTB is resolved.Tanzania to consult the company concerned and provide feedback. |
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NTB-000-940 |
5.14. Restrictive licenses Policy/Regulatory |
2020-01-09 |
Rwanda: Rwanda FDA |
Kenya |
Resolved 2020-09-01 |
View |
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Complaint:
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The newly introduced Rwanda FDA is a double registration and a violation to EAC originating products with standardization quality marks for mutual recognition.
Rwanda FDA was never notified to Kenya/EAC
This will mean products going through double registration/approval systems in EAC. Rwanda to consider exempting EAC products from FDA
These are stringent new requirements on the EAC Community Products:
- when you want to import you need to request for import license, we no longer export/import from EAC, therefore when products have quality standardization mark it serves as one of documents to prove the safety of the products.
- You will also need to provide the product invoice and batch test reports to get the import license, before a products is issued with SMark it must be tested and confirmed that it conforms to the EAC products certification therefore this requirements should be exempted from locally manufactured products with quality marks and Certificate of Origin.
- Registration of the products: it is now mandatory to have the products registered have unique Smark numbers. Authenticity of products can be obtained online on the National bureaus.
- Registration fee will make locally manufactured products noncompetitive. |
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Resolution status note:
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During the RMC meeting the Republic of Rwanda informed that, In addressing such related and persistent NTBs, the EASC in 2018 directed the QATSC to develop a Framework for inter agency regulatory control of food and cosmetics to facilitate cross border trade of these commodities. The final framework was recommended by the EASC for SCTIFI approval in their next meeting and this if Partner States commit to implement will reduce the cost of doing business arising among others from re - registration and re- testing . In respect to the Rwanda FDA, the issue was brought to the attention of the Extraordinary meeting of the EASC held on 12th June 2020. The QATSC was directed to discuss the matter and report in the next EASC meeting held on 23rd July with participation of most Partner States Regulatory Authorities .In that meeting Rwanda FDA reported that they recognize products with the EAC notified Quality -Marks that are issued based on harmonized EAC standards, and what Rwanda FDA was doing was just the listing for such products in building the database. The Registration fees for EAC products is waived and EAC products will be registered automatically. The information is on the website and the the Regulations are attached.The NTB is hence resolved. |
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NTB-000-980 |
2.3. Issues related to the rules of origin |
2019-11-30 |
Rwanda: Rwanda Revenue Authority |
Egypt |
Resolved 2021-03-14 |
View |
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Complaint:
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Rwanda Authorities didn't approve Comesa certificate of origin which is issued from Egypt as they are objecting that the product is not Egyptian production . We will be more than happy to invite the delegates from Rwanda to visit our factory & can do inspection to satisfy themselves. The exporting company provided all the required documents necessary to satisfy the criteria for issuing Comesa Certificate to Rwanda. As per the Rules of Egyptian Government for Comesa we have submitted all the necessary documents. Comesa Certificate No. (0092824) is attached. |
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Resolution status note:
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RESOLVED during 1st Meeting of the COMESA Regional NTBs Forum held on 16- 17 March 2021 |
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NTB-001-137 |
1.7. Discriminatory or flawed government procurement policies |
2023-09-04 |
Rwanda: Rwanda Revenue Authority |
Kenya |
Resolved 2024-03-20 |
View |
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Complaint:
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Rwanda has introduced higher excise duties on confectioneries transferred from Kenya to Rwanda thus making the products uncompetitive. We request Rwanda to waive these higher excise duties on confectioneries from Kenya
The Rwanda new excise tax is vide Rwanda Official and special gazette of 14/09/2023 under article 4: products and corresponding rates section 2 at FRW 322/kg to confectionary and Chocolate at FRW 1930/KG and other products. This will greatly increase the tax burden on confectionery and discourage Kenya trans-fer/export to Rwanda. |
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Resolution status note:
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Rwanda advised that " According to Article 1 of the Law nº 050/2023 of 05/09/2023 establishing the excise duty, which provides that “This Law establishes the excise duty levied on some of the imported products and products manufactured in Rwanda”. It is clear that provision of Article 4 applies to Rwandan manufactured products and foreign manufactured products equally. Therefore, is no issue of discrimination.
On the other hand, this claim related to confectioneries is not an NTB because a non-tariff barrier is any measure, other than a customs tariff, that acts as a barrier to international trade. This issue is related to fees paid by manufacturers of confectioneries be they manufactured in Rwanda or in Kenya. Therefore, this claim of NTB should be withdrawn" |
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