Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 481 to 500 of 930

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-119	2.8. Lengthy and costly customs clearance procedures	2009-07-26	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	Lengthy clearing processes at the Seychelles ports.
Resolution status note:	Seychelles reported that, with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion Need to confirm current situation
NTB-000-118	1.3. State subsidies, procurement, trading, state ownership	2009-07-26	Seychelles: Seychelles Marketing Board	Seychelles	Resolved 2010-11-22	View
Complaint:	The State participates in trading through the Seychelles marketing Board. The State Trading Company has an unfair competitive advantage over private traders.
Resolution status note:	Seychelles reported that SMB no longer in existence. Successor company STC privatised.
NTB-000-315	2.4. Import licensing	2009-09-09	Seychelles: Ministry of Trade	Seychelles	Resolved 2010-11-22	View
Complaint:	Administrative procedures for the import licensing system require improved efficiency
Resolution status note:	Seychelles reported that import licences are not required for the vast majority of products
NTB-000-125	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-07-26	Seychelles: Port Victoria	South Africa	Resolved 2010-11-22	View
Complaint:	Some businesses complained that port handling facilities at the ports are unable to handle containers that exceed 6methers (20ft) thereby limiting exporters in implementing the most cost effective way of transporting their products.
Resolution status note:	Seychelles reported that a new plan for handling of containers has been designed and is expected to ease the current burden in the handling of containers; however it is not too clear when the renovation project will kick start.
NTB-000-318	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on pork imports
Resolution status note:	Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-319	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on poultry imports
Resolution status note:	Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-316	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Seychelles: Port Victoria	Eswatini	Resolved 2010-11-22	View
Complaint:	There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles
Resolution status note:	Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures
NTB-000-322	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-09-09	Seychelles: Victoria International Airport	Seychelles	Resolved 2010-11-22	View
Complaint:	Inadequate cold room facilities at airports.
Resolution status note:	Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development
NTB-000-320	5.7. Minimum import price limits	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up
Resolution status note:	Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items.
NTB-000-872	2.3. Issues related to the rules of origin	2017-05-05	Seychelles: TRA	Kenya	Resolved 2018-05-16	View
Complaint:	Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania.
Resolution status note:	During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows: i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018. ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018. The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles. Tanzania reported that the issue was resolved by the CoC.
NTB-000-039	2.3. Issues related to the rules of origin	2004-05-23	Rwanda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets.
Resolution status note:	Rwanda reported that issue was resolved through EAC
Products:	7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements
NTB-000-146	1.8. Import bans	2009-07-27	Rwanda: Ministry of Agriculture	Rwanda	Resolved 2010-07-30	View
Complaint:	An import ban on wheat flour has been imposed
Resolution status note:	Rwanda reported that the issue was resolved internally
NTB-000-277	5.3. Export taxes	2009-09-08	Rwanda: Ministry of Trade	Rwanda	Resolved 2011-10-27	View
Complaint:	Export levies of 15% is charged on unprocessed goat hides
Resolution status note:	Rwanda hs lifted the ban on exportation of raw hides and skins. However, the 5th EAC regional forum on NTBs held from 1-3 Septmber 2011 noted that the ban was appllied by all EAC countries with the aim to encourage value addition on raw hides towards export.
NTB-000-468	3.3. Standards disparities B6: Product identity requirement	2011-10-24	Rwanda: Akanyaru-Haut	Burundi	Resolved 2013-04-10	View
Complaint:	Burundian mineral water was denied entry into Rwanda on grounds that the water did not comply with Rwanda quality standards.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Rwanda reported that this NTB had been resolved by Burundi.
Products:	2201.10: Mineral waters and aerated waters, not containing added sugar, other sweetening matter or flavoured
NTB-000-580	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2013-04-17	Rwanda: Rusumo	Rwanda	Resolved 2014-07-02	View
Complaint:	Lack of parking facilities at Rusumo Border Post is creating congestion and clearance delays.
Resolution status note:	On 03 July 2014 FESARTA reported that there were initiatives to improve this border post and so the NTB is resolved.
NTB-000-644	2.3. Issues related to the rules of origin	2014-11-16	Rwanda: Rwanda Customs Authority and also in Majerwa	Egypt	Resolved 2016-08-24	View
Complaint:	We are importing Wheat flour from Egypt from one of the Biggest Flour mill and factory in Egypt. We have original Certificate of Origin and Comesa certificate. But they do not accept and put us import Duty. Before it is 100% Duty free. But now since september they are not accepting it. Egypt is part of Comesa and Good produced in Egypt and 100% Duty free. So why is wheat flour not accepted. Please help
Resolution status note:	During the 5th meeting of COMESA NTBs Focal Points, the two parties reported that the certificate of origin was now being recognised and therefore the NTB had been resolved.
Products:	1101: Wheat or meslin flour.
NTB-000-679	2.3. Issues related to the rules of origin Policy/Regulatory	2014-01-23	Rwanda: Rwanda Revenue Authority	Egypt	Resolved 2016-08-24	View
Complaint:	Rwanda doubts the originating status of wheat flour exported by Egypt
Resolution status note:	During the 5th Meeting of COMESA NTBs Focal Points held in Nairobi fro 23-25 August 2016, Egypt reported that the complainant had not been forth coming with additional information to facilitate consideration of this matter by the countries, In that regard, The two parties therefore decided that the matter be considered resolved .
NTB-000-705	8.7. Costly Road user charges /fees Policy/Regulatory	2016-04-23	Rwanda: Rwanda Revenue Authority	Burundi	Resolved 2016-12-07	View
Complaint:	Rwanda makes trucks to pay double the certificate of Transit Goods. That is US$400 instead of US$ 200 per truck and trailer separately
Resolution status note:	The 22nd meeting of the NTBs forum held in December 2016 accepted Rwanda explanation that Rwanda was implementing the revised EAC Regulations on Customs Management Act, 2010.The Act stipulates that a pulling trailer is considered separate from the truck. This NTB was resolved
NTB-000-707	2.3. Issues related to the rules of origin Policy/Regulatory	2016-05-04	Rwanda: Rwanda Revenue Authority	Tanzania	Resolved 2017-05-06	View
Complaint:	Rwanda does not give preferential treatment for rice originating from Tanzania as per the requirement of the EAC Rules of origin
Resolution status note:	During the 23rd Meeting of the EAC NTBs Forum held from 4- 6 MAy 2017 in Kampala, Rwanda reported that she was now according preferential treatment to Rice imported from Tanzania
NTB-000-910	2.3. Issues related to the rules of origin Policy/Regulatory	2019-08-28	Rwanda: Rusumo	Tanzania	Resolved 2020-09-01	View
Complaint:	The Rwanda Revenue Authority has denied preferential treatment on silk coat product from Tanzania.
Resolution status note:	During the RMC meeting held on 1 September 2020, Rwanda reported that the preferential treatment is being granted for these goods. Hence the NTB is resolved.Tanzania to consult the company concerned and provide feedback.

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