Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 641 to 660 of 916

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-051	2.7. International taxes and charges levied on imports and other tariff measures	2004-12-22	Malawi: Malawi Revenue Authority	Kenya	Resolved 2011-07-28	View
Complaint:	25% excise duty on laundry soap. Kenya complained that Malawian Government charge 25% excise duty on imports of laundry soap.
Resolution status note:	At their meeting held on 29 August 2011, Kenya NMC reported that consultations had taken place between the Ministers of Trade of the two coutries which resolved the matter.
Products:	3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products
NTB-000-030	2.3. Issues related to the rules of origin	2008-12-22	Egypt: Ministry of Trade	Kenya	Resolved 2011-05-11	View
Complaint:	Kenya complained that Egyptian authorities were demanding the galvanized steel coils should be engraved with the wording 'Made in Kenya as proof of origin'
Resolution status note:	Egypt reported that the issue had been resolved through diplomatic channels. the Egyptian authorities forwarded an official reply in this regard through diplomatic channels including that the technical standard on Egyptian imports of galvanized steel coils, as well as the COMESA rules of origin does not require codification of the indication of origin on the product.
Products:	7208.39: Flat-rolled products of iron or non-alloy steel, of a width of >= 600 mm, in coils, simply hot-rolled, not clad, plated or coated, of a thickness of < 3 mm, not pickled, without patterns in relief
NTB-000-058	2.3. Issues related to the rules of origin	2009-02-09	Eritrea: Eritrea Revenue Authority	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya reported that the Government of Eritrea is rejecting the COMESA Certificate of origin on processed meat exports from the Farmers Choice in Kenya due to authenticity of Signatures.
Resolution status note:	Eriteria reported that the issue was resolved by the COMESA customs and trade committee meeting
Products:	2102.10: Active yeasts
NTB-000-039	2.3. Issues related to the rules of origin	2004-05-23	Rwanda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets.
Resolution status note:	Rwanda reported that issue was resolved through EAC
Products:	7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements
NTB-000-041	2.3. Issues related to the rules of origin	2004-12-22	Sudan: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Non recognition of Certificate of Origin (case outstanding since 2001) Kenya complained that the Authorities in Sudan refused to recognise the COMESA Certificate of Origin from Kenya on exports of Galvanised Steel Pipes
Resolution status note:	Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)
NTB-000-034	8.6. Vehicle standards	2004-12-22	Uganda: Ministry of Transport	Kenya	Resolved 2010-11-22	View
Complaint:	Transit Regulations Kenya complained that Ugandan authorities were enforcing a requirement that all transit trucks be covered.
Resolution status note:	Uganda reported that the matter was resolved in 2006
NTB-000-035	2.7. International taxes and charges levied on imports and other tariff measures	2008-12-22	Uganda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Import Tariffs Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
Resolution status note:	Uganda reported that she is no longer using 1994 tariff levels as base year for calculations
NTB-000-036	4. Sanitary & phyto-sanitary (SPS) measures A82: Testing requirement	2004-05-21	Uganda: Uganda Bureau of Standards	Kenya	Resolved 2010-11-29	View
Complaint:	Kenya complained that Ugandan authorities were requesting for samples of milk to Uganda Dairy Development Authority for testing and that they were not accepting the certificate of analysis from Kenya Bureau of Standards on Kenyan Products.
Resolution status note:	Uganda reported that the Uganda Dairy Development Authority (DDA) has never denied entry of milk from Kenya except for a one-off incident that happened in 2007 where the denial of entry was attributed to the water content, about 27%, in the imported milk. The Uganda DDA respects quality certification from the country of origin and does not subject that milk to fresh certification. Some companies however prefer to bring into Uganda samples for analysis but neither the Uganda National Bureau of Standards (UNBS) nor the Uganda (DDA) analyze items that have been analyzed by the Kenya Bureau of Standards( KEBS). They only monitor and consult with the sister bureaux of standards in the EAC Partner States.
Products:	0402.10: Milk and cream in solid forms, of a fat content by weight of <= 1,5%
NTB-000-412	2.3. Issues related to the rules of origin	2009-05-08	Sudan: Port Sudan sea port	Kenya	Resolved 2015-01-19	View
Complaint:	Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags.
Resolution status note:	On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates.
Products:	3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution
NTB-000-428	2.3. Issues related to the rules of origin	2011-08-01	Tanzania: Mbeya	Kenya	Resolved 2013-10-17	View
Complaint:	EXPORT OF PLASTIC FROM KENYA TO TANZANIA ARE SUBJECTED TO 25% DUTY
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.
Products:	3905.21: Vinyl acetate copolymers, in aqueous dispersion
NTB-000-430	2.3. Issues related to the rules of origin	2011-08-23	Tanzania: Lungalunga	Kenya	Resolved 2013-10-17	View
Complaint:	plastic bags doubted as to the rule of origin despite the existence of rule of origin certificate
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.
NTB-000-431	2.3. Issues related to the rules of origin	2010-08-31	Tanzania: Namanga	Kenya	Resolved 2013-04-10	View
Complaint:	Tanzania is charging 25 percent duty on Kenya exports of self adhesive tapes despite the fact having EAC certificate of origin
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that a verification mission to authenticate whether the products conform to the Rules of Origin was undertaken and the NTB had been resolved.
Products:	3919.10: Self-adhesive plates, sheets, film, foil, tape, strip and other flat shapes, of plastics, in rolls <= 20 cm wide
NTB-000-435	2.14. Other	2010-09-16	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	Lack of implementation of EAC harmonized documents by partner states.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States are now using EAC harmonized documents. This NTB is therefore resolved
NTB-000-436	2.14. Other	2009-04-16	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	There is lack of harmonized procedures manual for the EAC partner states.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved
NTB-000-437	8.8. Issues related to transit	2010-05-12	EAC	Kenya	Resolved 2015-09-24	View
Complaint:	Delays in transit bonds cancellation by EAC partner states
Resolution status note:	Now with the introduction of the Single Customs Territory using a single bond from the port up to final destination, the issue has been addressed.
NTB-000-438	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-16	EAC	Kenya	Resolved 2016-06-30	View
Complaint:	Numerous institutions involved in testing goods in the EAC partner states.
Resolution status note:	There is collaboration among testing agencies
NTB-000-446	8.7. Costly Road user charges /fees	2011-09-03	EAC	Kenya	Resolved 2015-09-24	View
Complaint:	Port Charges are not harmonized. Port charges should be benchmarked with international port charges
Resolution status note:	Kenya and URT submitted the Port procedures manual to the EAC Secretariat.
NTB-000-456	1.1. Export subsidies A83: Certification requirement	2011-09-03	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	EAC Standards Bureaus have varying procedures for issuance of certification marks, inspection and testing.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States Regulatory Agencies are collaborating in clearance of goods and that there is now mutual recognition of certificates issued by Partner States Testing bodies. This NTB was therefore resolved.
NTB-000-494	2.3. Issues related to the rules of origin	2012-04-17	Tanzania: Namanga	Kenya	Resolved 2013-04-10	View
Complaint:	Furniture International Ltd had reported in 5th April that locally manufactured furniture in Kenya with an EAC certificate of origin have been stuck in Namanga borders for more than two weeks that means in mid March. The company ended up paying full duties and incurred a loss of more than US$ 3,000. Three is need for mutual recognition between TRA and KRA in regard to certificates of origin since for example the case cited goods were clearly marked made in Kenya.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that this was a once off incident which has been corrected.
NTB-000-507	2.3. Issues related to the rules of origin	2012-03-14	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	Lack of recognition of CTH criteria in the EAC Rules of Origin for motor vehicles by Tanzania, Uganda and Rwanda
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States are now recognizing EAC rules of origin. This NTB is therefore resolved.

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