Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 661 to 680 of 916

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-508	8.7. Costly Road user charges /fees	2012-03-14	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2013-10-17	View
Complaint:	Kenyan Trucks entering into Tanzania are charged a levy of US$ 200 each
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that the $200 Charged on all Tracks entering Tanzania had been abolished abolished effectively from June 2012 and instructions had been sent to all posts to stop charging this levy.
NTB-000-508	8.7. Costly Road user charges /fees	2012-03-14	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2013-10-17	View
Complaint:	Kenyan Trucks entering into Tanzania are charged a levy of US$ 200 each
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, and United Republic of Tanzania reported that the USD 200 levy on Kenya trucks was abolished in June, 2012.
NTB-000-509	2.3. Issues related to the rules of origin	2012-03-14	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2012-05-21	View
Complaint:	Lack of availability of EAC simplified certificate of origin issued by Tanzania
Resolution status note:	On 21 may 2012, Tanzania reporterd that, the Simplified Certificates of Origin had been posted to all TRA regional managers, district managers and officer in charge of all border stations as at Friday 18th May, 2012.
NTB-000-510	2.3. Issues related to the rules of origin	2012-03-14	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2012-05-15	View
Complaint:	Cigarettes manufactured in Kenya exported to Tanzania required to have a local 75% tobacco content.
Resolution status note:	During the EAC Dedicated meeting on Non tariff Barriers held in Mombasa on 14th March 2012, Tanzania reported that the requirement for 75% local content for BAT cigarrets had been abolished and therefore the NTB is resolved.
NTB-000-511	8.1. Government Policy and regulations	2012-03-14	Tanzania: Ministry of Transport	Kenya	Resolved 2012-06-01	View
Complaint:	Kenya tourist vans are not allowed to enter Tanzania. They are required to off load tourists to Tanzania registered vans.
Resolution status note:	On 1 June 2012, Tanzania reported that, Tourist vans from Kenya are allowed to enter into Tanzania as foreign vans provided they have C32 formerly known as C36. A van carrying below 9 passengers are allowed free for 7 days. Van with 10 and above passengers are categorized as commercial vans and required as per Transit Act, 1995 to pay US$ 16 per axles in every 100 kms. Tanzania advises Partner states to adhere to requirements for entry into another Partner State to avoid delays and inconveniences. Tourist vans should make sure they check all requirements and have fulfilled them before they set off for Tanzania.
NTB-000-520	6.5. Variable levies Policy/Regulatory	2012-06-20	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Beef and Pork from Kenya Farmers Choice are being charged 25% by Tanzania because the company is in the duty remission scheme despite the products not benefiting from the duty remission scheme.
Resolution status note:	During SCTIFI meeting held on 16 November2018, Kenya reported that the NTB was resolved
NTB-000-521	2.3. Issues related to the rules of origin	2012-06-20	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2013-04-10	View
Complaint:	TRA rejects EAC certificates of origin . Tanzania Revenue Authority imposes a duty of 25% of EABL products exported to its subsidiary Serengeti breweries limited in Tanzania
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that certificates of origin are now issued for all EAC products both ion the STR and normal exports.
NTB-000-522	2.3. Issues related to the rules of origin	2012-06-20	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2013-04-10	View
Complaint:	Non recognition of EAC certificate of origin by Tanzania Revenue Athority for furniture products manufactured in Kenya
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that this was a one off incidence which had been resolved.
NTB-000-562	8.1. Government Policy and regulations	2012-12-10	Kenya: Throughout Kenya	Kenya	Resolved 2014-07-03	View
Complaint:	This complaint is registered by FESARTA. The Kenya National Highways Authority (KENHA) is enforcing the axle load limits, rather than the GCM limit for the vehicle combination. This is seriously compromising the ability of the transporters in Kenya to operated effectively and the Kenya Transporters Association (KTA) has taken the matter to court. Some comments by the KTA: 1. KENHA is implementing this axle load rule on an axle by axle case rather than group axles. We realize the official position is group axle because when our enraged members stormed the Mariakani weighbridge yesterday, they promptly switched to weighing on group axles and giving a 5% tolerance, a matter that had hitherto not happened. 2. Their axle weights are 8-16-24 rather than 8-18-24 as the case is said to be in Tanzania. To comply here means one can’t optimize on his load. 3. The Traffic Act in Kenya requires an offender in this case is taken to court, fined and then made to redistribute cargo so that each axle is in conformity before the truck can proceed. The complication arises when the cargo is containerized transit goods which cant be opened sice continer is sealed and opening is criminal! 4. Similar complications arise in the case of liquid cargo which moves rapidly even when truck is being weighed or “sandy” like cargo such as clinker and the like which shifts depending on road terrain/condition or upon braking. 5. Our members are now forced to load 22 to 24 tons of the above cargo instead of the normal 27 tons. Unfortunately the overheads do not come down at all and they are now left with no option but to raise their rates by a similar margin. The question is whether our corridor and hinterland can afford such excessive costs. FESARTA has drawn up a proposal to solve the problem and it is attached to this complaint.
Resolution status note:	On 03 July 2014 FESARTA Kenya was about to sign a Load Charter with its transporters, which covered this issue therefore the NTB should be considered resolved.
NTB-000-653	3. Technical barriers to trade (TBT) B15: Authorization requirements for importers Policy/Regulatory	2014-12-11	Tanzania: Tanzania Food and Drugs Authority	Kenya	Resolved 2019-08-21	View
Complaint:	Requirement by Tanzania Food and Drugs Authority for companies exporting to URT to register, re-label, and retesting of certified EAC products exported by other Partner States Reported in 2003.
Resolution status note:	During the meeting of the NTBs Focal Points held from 19- 21 august 2019 , Tanzania reported that TFDA was disbanded therefore the requirements are no longer enforced .
NTB-000-656	1.4. Preference given to domestic bidders/suppliers Policy/Regulatory	2014-12-11	Tanzania: Ministry of Trade	Kenya	Resolved 2016-04-01	View
Complaint:	Discrimination of Smirnoff of ice brand of East African Breweries (Kenya) Ltd products.
Resolution status note:	At the NTBs Forum held in March/ April 2016, Kenya reported that the discrimination had been lifted.
NTB-000-661	2.7. International taxes and charges levied on imports and other tariff measures	2014-12-11	Uganda: Uganda Revenue Authority	Kenya	Resolved 2015-03-16	View
Complaint:	Uganda charges 25% duty rate on scrapping rolls manufactured in Kenya and also on products manufactured in Kenya using glucose.
Resolution status note:	At the Kenya NMC NTBs meeting held in Nairobi on 16th March 2015, Kenya confirmed that Uganda had scrapped the 25% duty .This position was endorsed by the 17th NTB forum thereby resolving this issue.
NTB-000-669	8.3. Immigration requirements (Visa, travel permit) Policy/Regulatory	2014-09-02	Tanzania: Immigration	Kenya	Resolved 2016-06-30	View
Complaint:	Delay of issuance of work permit by United Republic of Tanzania
Resolution status note:	The issue is not about integrating the permits but the 'delays' in issuing the permit. This anomaly can be corrected. Focal points need to get more information on the nature of Delay. At the Tanzania NMC meeting, Immigration reported that the work permits are processed within 14 days maximum if all information is provided.
NTB-000-678	2.3. Issues related to the rules of origin Policy/Regulatory	2011-08-25	Egypt: Egyptian Customs Authority - Ministry of Finance	Kenya	Resolved 2016-02-08	View
Complaint:	Non acceptance of COMESA certificates of origin on mill white sugar, LG Electronics (TV sets) originating from Kenya
Resolution status note:	On 8th February 2016 , Focal Point for Egypt reported that the NTB be considered resolved on the basis of a recommendation from a joint visit on the spot verification for Mill White Sugar and LG products (TV Sets) was undertaken that White sugar & LG Electronics (TV sets) qualify for preferential treatment according to COMESA protocol of ROO.
NTB-000-680	2.3. Issues related to the rules of origin Policy/Regulatory	2015-09-04	Tanzania: Namanga	Kenya	Resolved 2016-04-29	View
Complaint:	General Motors East Africa sold some vehicles to its dealer in Tanzania which vehicles were charged duty, despite the provisions of the rules of origin which qualify vehicles assembled from CKD as local products and should be sold free of duty within EAC. The Rules of Origin were gazette on the 23rd day of January 2015 and they are fully operational. This is a clear violation of the EAC Rules of Origin. Copies of the EAC Certificate of Origin, the Commercial invoice, the Import Duty Assessment Document & the Import Duty Payment Note for four vehicles that were charged duty at the Namanga border are available for scrutiny if required. We sought an explanation from the Tanzania Revenue Authority but they have not given a substantial explanation except that, in their opinion the rules take effect from October this year
Resolution status note:	The new EAC rules became fully operational in Tanzania at the end of April 2016 and the the operational manuals were circulated to all borders. The vehicles qualifies for preferential treatment under the new rules. This issue was considered resolved during EAC 20th NTBs Forum
NTB-000-701	6.5. Variable levies Policy/Regulatory	2015-07-15	Tanzania: Ministry of Industry, Trade and Investment	Kenya	Resolved 2017-10-24	View
Complaint:	United Republic of Tanzania has introduced a railway development levy of 1.5 per cent for imports from Kenya. Reported in 2015.
Resolution status note:	The EAC NTBs Focal Point reported that the NTB had been resolved by the meeting of the Dedicate Session of Senior Officials held in Kampala from 21st - 24th October 2017
NTB-000-703	2.8. Lengthy and costly customs clearance procedures	2015-11-10	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Single Customs Territory (SCT) export documents processing in Tanzania are taking longer up to 10 days to be cleared instead of 3 days.
Resolution status note:	During the SCTIFI in November, 2018, the meeting was informed that TRA requires a Bonded Transportation document (BT) to control movement of cargo. Currently, there is no linkage between the BT and the exit note. TRA ICT experts are expected to resolve the matter by 9th November 2018. The meeting agreed that this is a single customs territory (SCT) matter and not an NTB. Hence the NTB was Resolved.
NTB-000-704	1.14. Lack of coordination between government institutions	2016-04-22	Uganda: Ministries responsible for Trade in Rwanda, Tanzania and Uganda	Kenya	Resolved 2016-12-07	View
Complaint:	Inadequate or no information on the change of export and import procedures
Resolution status note:	This NTB was resolved by the meeting of the 22nd NTBs Forum held from 5-7 December 2016.
NTB-000-709	2.2. Arbitrary customs classification	2016-04-01	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2018-07-05	View
Complaint:	Arbitrary uplifting of value exports of the Air filters for internal Combustion manufactured by Kenafric products leading to high charges on VAT
Resolution status note:	The Secretariat reported that this NTB had been resolved by the report of the bilateral meeting held from 3rd -5th July 2018 between Kenya & Tanzania .
NTB-000-710	2.14. Other Policy/Regulatory	2016-04-01	Tanzania: Tanzania Revenue Authority	Kenya	Resolved 2017-10-24	View
Complaint:	TRA offices close earlier (3.00 pm) than KRA Office hindering the Verification at Inland Container Deport (ICD) Nairobi
Resolution status note:	The Dedicated Session of Senior Officials meeting held in October, 2017 reported that both countries Kenya and Tanzania have harmonised the working hours. Hence the NTB is resolved.

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