Complaint

Complaint number
NTB-000-412  
NTB Type
2.3. Issues related to the rules of origin  
Complaint
Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags.  
Status note
On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates.  
Progress update note
On 23rd October 2014, Kenya Focal point reported that they were awaiting for updated information from the industry and complainant which is vital to resolving this issue.  
Policy or regulatory NTB
No 
Location
Sudan: Port Sudan sea port (Seaport)  
Reporting Country or Region
Kenya  
Country specific trade issue
No  
Date of incident
2009-05-08  
Status
Resolved  
Date of resolution
2015-01-19  
Product Description
Soap Noodles


 
Total value
KSh1 304 440.00  
Date reported
2011-04-06 13:12  
Modified
2015-01-20 10:57