Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 581 to 600 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-072	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African Government has monopoly in the trading of basic food commodities.
Resolution status note:	South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa.
NTB-000-073	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African government has monopoly on trade in Tea
Resolution status note:	South Africa reported that the applied tariff rate for tea imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tea in South Africa.
NTB-000-074	1.2. Government monopoly in export/import	2009-07-23	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	South African Government has monopoly on trade in tobacco
Resolution status note:	South Afric areported that the applied tariff rate for tobacco imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tobacco in South Africa.
NTB-000-126	1.2. Government monopoly in export/import Policy/Regulatory	2009-07-26	Eswatini: Ministry of Trade	Eswatini	Resolved 2010-11-22	View
Complaint:	Single channel marketing for sugar and sugar products.
Resolution status note:	Swaziland reported that the status quo remains because the Sugar Act has not been reviewed.
NTB-000-101	1.2. Government monopoly in export/import	2009-07-26	Zimbabwe: Ministry of Agriculture	South Africa	Resolved 2010-11-22	View
Complaint:	Zimbabwe has single marketing channel for basic commodities.
Resolution status note:	Zimbabwe reported that this is no longer obtaining.
NTB-000-546	1.2. Government monopoly in export/import	2010-09-01	Zimbabwe: Harare offices	Zimbabwe	Resolved 2016-08-24	View
Complaint:	Zimbabwe has too many agencies issuing agricultural Permits, thereby giving problems to those who would want to obtain them, for example you have to go to gugunyana offices then you go to Mazowe Plant and Quarantine offices then also you have to go to AMA (agricultural marketing authority) this process we feel its too long why cant it be done under one roof, or one just live your application then the move around into different offices is done within the office bearers
Resolution status note:	Zimbabwe reported that most of the issues are of policy nature therefore awareness programmes with relevant stakeholders and government agencies will be undertaken .
NTB-001-002	1.2. Government monopoly in export/import	2021-01-27	Zambia: Kariba	Zimbabwe	Resolved 2021-01-30	View
Complaint:	Zambia Revenue Authority has produced a statutory Instrument (SI NO 115 OF 2020 which prohibits exportation of certain products to neighboring countries e.g Zimbabwe. Trade has been going on well between Zimbabwe and Zambia without challenges and if there was need for commodities to exported or imported with license or permits traders have been abiding as required by Law. Zambia Revenue Authority Kariba is holding trucks intended to cross to Zimbabwe for clearance because of this Statutory Instrument, The statutory Instrument is not clear on the reasons or basis for its effect, It has come harder for the traders as the situation will force them to use chirundu which will then be costly for them to drive back to chirundu, whereas those goods in trucks which are in Zambia have been pre cleared in Zimbabwe awaiting PE as the normal way .
Resolution status note:	The Zambia Revenue Authority facilitated the clearance of the consignments that were already at Kariba Border Post. Importers/Exporters/Transporters were urged to be guided by the Statutory Instrument on the routes they are required to use when carrying certain cargo. Due to the nature of the current situation, those already at Kariba were allowed to proceed.
Products:	1905.3: - Sweet biscuits; waffles and wafers :, 0401: Milk and cream, not concentrated nor containing added sugar or other sweetening matter. and 34: CHAPTER 34 - SOAP, ORGANIC SURFACE-ACTIVE AGENTS, WASHING PREPARATIONS, LUBRICATING PREPARATIONS, ARTIFICIAL WAXES, PREPARED WAXES, POLISHING OR SCOURING PREPARATIONS, CANDLES AND SIMILAR ARTICLES, MODELLING PASTES, ‘DENTAL WAXES’ AND DENTAL PREPARATIONS
NTB-001-078	1.2. Government monopoly in export/import Policy/Regulatory	2022-06-13	Kenya: Mombasa sea port		Resolved 2023-07-03	View
Complaint:	The government of South Sudan through the Ministry of Transport on 25 Feb 2022 had request the government of Kenya through the Ministry of Transport to facilitate the clearing of all South Sudan cargo at Nairobi Dry Port by moving all containerize cargo by rail and to be cleared at a Private Container Freight Stations (CFS) Autoport Freight Terminals Ltd. When the directive was implemented on 13 June 2022, Stakeholders and the private sector in particulars did not appreciate the move and it see as monopolistic in nature and it did increase the cost of doing business for South Sudan importers, This was brought to the attention of the Ministry of Trade and Industry South Sudan which is the line ministry, The ministry of trade communicated to ministry of transport South Sudan on the implication raise by the private on the cost of import and the monopoly fact, after the consultation between the two ministry in South Sudan, The minister of Trade and Industry wrote two communication letters to the Ministry of Trade Kenya on 23rd May 2022 and Ministry of Transport Kenya on 13 June 2022. However, all the communication had not been responded to from Kenya ministries mention, on 28 July 2022 Members of Parliament summon the ministries of Trade and Transport and resolve to Suspend relocation of South Sudan Cargo via Nairobi to protect South Sudanese and the Minister of Transport South Sudan was requested to revoke his letter to the Ministry of Transport Kenya to allow South Sudanese cargo owner to clear their goods directly from the Port of Mombasa. On 28 July 2022 the Ministry of Transport South Sudan wrote to his counterpart in Kenya requesting the suspension of his previous letter dated 25 Feb 2022. All those communications did not bear fruit on trade facilitation update. Unfortunately on 4th October 2022 the Ministry of Transport, Infrastructure, Housing, Urban Development and Public Works. Wrote a letter to the National Treasury and Planning Kenya informing the Cabinet Secretary on not receiving any formal communication from South Sudan Government and for his guidance all South Sudanese cargo is to be rail and cleared at Nairobi.
Resolution status note:	The 42nd SCTIFI noted that Kenya reiterated Her commitment to facilitating the transportation of RSS people and cargo through a letter dated 13th December 2022 addressed to the Minister for Transport South Sudan informing him of a presidential directive on clearance of goods and other attendant operational issues at the port of Mombasa copied to all concerned MDAs of Kenya which is being followed to date. Hence the NTB is resolved.
NTB-001-112	1.2. Government monopoly in export/import	2023-01-01	Uganda: Ministry of Finance	Kenya	Resolved 2024-03-09	View
Complaint:	Uganda Denial of Market Access to EAC Partner States Under Preferential Treatment by charging full CET of 35% to juices origination from Kenya transferred to Uganda by Bidcoro.
Resolution status note:	During the 43rd SCTIFI the Republic of Uganda informed the meeting that the company Bidcoro was under a country-specific duty remission scheme to import raw materials for the manufacture of fruit juice from September 2021. Kenya informed the meeting that the company is no longer gazetted under the country-specific DRS The meeting therefore agreed that the NTB is resolved
NTB-000-301	5.3. Export taxes Policy/Regulatory	2009-09-09	Madagascar: Department of Customs	Madagascar	Resolved 2010-07-26	View
Complaint:	Royalty levy of 1,5% is charged exports of transformed wood
Resolution status note:	This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
NTB-000-309	5.3. Export taxes Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of Trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	Export duty is levied on timber.
NTB-000-141	5.3. Export taxes	2009-07-27	Mauritius: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Mauritius charges an export tax on sugar
Resolution status note:	Mauritius reported that taxes were eliminated in 2004
NTB-000-103	5.3. Export taxes	2009-07-26	Namibia: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia imposed export levies on live animals, hides and skins .
NTB-000-277	5.3. Export taxes	2009-09-08	Rwanda: Ministry of Trade	Rwanda	Resolved 2011-10-27	View
Complaint:	Export levies of 15% is charged on unprocessed goat hides
Resolution status note:	Rwanda hs lifted the ban on exportation of raw hides and skins. However, the 5th EAC regional forum on NTBs held from 1-3 Septmber 2011 noted that the ban was appllied by all EAC countries with the aim to encourage value addition on raw hides towards export.
NTB-000-228	5.3. Export taxes	2009-07-28	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	In South Africa, Minister can impose export tax under the Livestock and meat industries Act
Resolution status note:	South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.
NTB-000-648	5.3. Export taxes Policy/Regulatory	2014-12-11	Uganda: Uganda Revenue Authority	Rwanda	Resolved 2015-11-18	View
Complaint:	Charge of "export tax" of 0.2 % of raw materials exported from Uganda by Rwanda Premier Tobacco Company Ltd
Resolution status note:	At the 16th EAC Forum on NTBs, Uganda undertook to study evidence provided by Rwanda and report back to the next meeting of the forum. UGANDA is adhering to EAC preferential treatment.
NTB-001-065	5.3. Export taxes	2022-04-01	Botswana: Ministry of Finance	South Africa	Resolved 2023-10-05	View
Complaint:	Botswana government is about to introduce the Tax Stamps on all imported products and that would affect the South African Wine Industry. The Tax Stamp imposition has been confirmed by the Botswana Minister of Finance and they have appointed the Service Provide that would conduct a Research.
Resolution status note:	The NTB BW NCP has provided the legal instruments gazetted by the BW Government on the matter.
NTB-000-174	1.1. Export subsidies A82: Testing requirement	2009-07-27	Malawi: Malawi Revenue Authority	Malawi	Resolved 2012-04-26	View
Complaint:	Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.
NTB-000-317	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
Resolution status note:	Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.
NTB-000-346	1.1. Export subsidies B81: Product registration/approval requirements	2010-02-09	Botswana: Ministry of Health	Botswana	Resolved 2011-06-08	View
Complaint:	The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana
Resolution status note:	Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs. There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria. The issue of lack of human resources is being addressed

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