| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-582 |
2.6. Additional taxes and other charges |
2013-03-18 |
Zimbabwe: Kariba |
Zimbabwe |
Resolved 2013-07-30 |
View |
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Complaint:
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Customs charging duty on STR goods which are exempted from paying duty under the Comesa Simplified Trade Regime |
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Resolution status note:
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On 30 July 2013, Zimbabwe Focal point confirmed ZIMRA report that Zimbabwe does not charge customs duty on goods that qualify under STR if the goods have been properly declared as per the requirement. It should however be taken into cognizance that Import Value Added Tax (VAT) at a rate of 15% is payable. Also where the importer does not have a Tax Clearance Certificate (ITF 263) Presumptive Tax at a rate of 10% of the Value of the goods being imported is payable. Clearance under STR is limited to a consignment of us$1000. If the consignment exceeds the US$1000 duty is paid on the excess
List of goods which qualify under STR are displayed at the respective Border Posts. Furthermore TIDOs are placed at the respective Border Posts to assist persons importing such goods understand the clearance procedures. |
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Products:
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5402.11: High-tenacity filament yarn of aramids (excl. sewing thread and yarn put up for retail sale) |
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NTB-000-577 |
2.6. Additional taxes and other charges |
2013-04-12 |
Zimbabwe: Zimra Head Office |
Zimbabwe |
Resolved 2013-07-30 |
View |
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Complaint:
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Customs and Excise (Surtax Tariff) Notice ,2012, Statutory Instrument 112 of 2012,
Customs has introduced surtax on almost most of the agricultural products on the STR list of Eligible products, instead of paying 10% as presumptive tax there are now required to additional tax 25% as surtax that will amount to 35% and those which are not agriculture products instead of paying 25% as vat and presumptave tax there is additional 25% that means they will pay 50%, this a barrier, this will disturb the spirit of STR and all efforts to formalise transactions, and inrease cases of smuggling and corruption ,can there be clarity from Customs/Zimra for this surtax |
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Resolution status note:
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On 01 June 2013, Zimbabwe Revenue Authority ( ZIMRA) reported that the introduction of surtax was not targeted at STR products as the surtax is also levied on importations of the same goods from other countries taking into consideration the terms of any trade arrangements or protocols that may exist between Zimbabwe and that trading partner or block. The On 30 July 2013, Zimbabwe Focal Point advised that the NTB be conisdered resolved by the confirmation from ZIMRA that the surtax was not discriminatory. |
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NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved 2015-03-26 |
View |
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Complaint:
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Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
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Resolution status note:
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At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that the double handling charges were abolished. This NTB is therefore resolved. |
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NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved 2015-03-26 |
View |
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Complaint:
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Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
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Resolution status note:
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At the 17th NTB forum held in Nairobi on 24th to 26th March 2015, Tanzania confirmed that these charges were no longer applicable and therefore the NTB was resolved. |
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NTB-000-712 |
2.6. Additional taxes and other charges |
2016-06-30 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2016-12-07 |
View |
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Complaint:
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A Kenyan Exhibitor for the 40th Dar es Salaam International Tradefair charged duties on goods by TFDA and TRA. |
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Resolution status note:
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The 22nd Meeting of the EAC NTBs Forum held in December 2016 accepted Tanzania report that this was a once off incidence and that adequate arrangements had been put in pace to facilitate clearance of exhibitors goods during trade fair. |
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NTB-000-713 |
2.6. Additional taxes and other charges |
2016-06-30 |
Uganda: Busia |
Kenya |
Resolved 2016-12-07 |
View |
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Complaint:
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Exports to DRC are subjected to verifications at Busia border and consignments sealed but an additional charges and verification is done at Busitema where the seal is broken and customer/transporter is charged. |
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Resolution status note:
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The NTB was resolved during the 22nd EAC NTBs Forum held in December 2016 |
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NTB-000-715 |
2.6. Additional taxes and other charges Policy/Regulatory |
2016-06-30 |
Tanzania: Ministry of Envinronment |
Kenya |
Resolved 2016-12-06 |
View |
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Complaint:
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Tanzania authority requires that heat treated wooden pallets be fumigated again at the Border, failure of which they charge penalties. |
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Resolution status note:
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At the 22nd EAC NTB Forum held in December 2016, Kenya reported that Tanzania Revenue Authority had lifted the requirement that heat treated wooden pallets be
fumigated again at the Border, failure of which they charge penalties. |
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NTB-000-728 |
2.6. Additional taxes and other charges |
2016-11-01 |
Zambia: Kazungula Ferry |
Botswana |
Resolved 2018-01-25 |
View |
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Complaint:
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Importers of beans, ground nuts and sweet potatoes from Zambia into Botswana have complained that they have of late, been charged amount in excess on BWP 1 000 by some Zambian border authority for which receipts are never issued. A number of those complaints have revealed that no receipts were issued to denote what the BWP 1 000 was being paid for. No explanation was also given. These importers have, while in Zambia paid all the charges relating to phytosanitary and other charges for their goods-receipts for such are duly produced.
The additional charge is suspected to be charged without any legal basis from Zambia Government. This additional charge is placing a burden on small traders whose livelihood depends on selling the products in Botswana. |
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Resolution status note:
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On 25th January 2018, Zambia reported that no Zambian Border Authority Charges this Fee and without receipt for that matter. Border Agencies suspect this could be a case of false representation of a Government agency. The matter will be passed on to security wings for further interrogation. If additional information could be availed to assist in identifying those involved. This NTB is considered resolved. |
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Products:
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1202.41: Groundnuts, in shell (excl. seed for sowing, roasted or otherwise cooked) |
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NTB-000-734 |
2.6. Additional taxes and other charges |
2017-01-09 |
Malawi: Muchinji |
Zambia |
Resolved 2017-09-15 |
View |
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Complaint:
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Whenever we have to be attended to by border officers on the Malawian side during the weekend, we are charged a fee which they term 'over-time', amounting to K1,000 Malawian Kwacha, which charge is not levied on the Zambian side. |
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Resolution status note:
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During the 33rd Meeting of the COMESA Customs and Trade meeting held on 12 -15 September 2017, in Antananarivo, Madagascar, Malawi reported that the NTB had been resolved. |
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NTB-000-799 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-01-08 |
Kenya: Namanga |
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Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania does not give preferential treatment to printed labels manufactured in Kenya by SKANEM LTD and exported into Tanzania. Entry No.TZNG18-1016642. Export suspended. |
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Resolution status note:
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During the SCTIFI meeting held on 16 November2018, Tanzania and Kenya reported that the two Partner States had
identified and resolved the issues causing the NTB |
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Products:
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4821.90: Paper or paperboard labels of all kinds, non-printed |
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NTB-000-801 |
2.6. Additional taxes and other charges |
2018-02-28 |
Zambia: Ministry of Trade. |
Malawi |
Resolved 2019-08-20 |
View |
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Complaint:
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1. CORI (Capital Oil Refining Industries) Ltd intend to export cooking oil and soya bean cake into Zambia. However, the
company has been advised to pay 5% SGS surcharge on export of its product into Zambia.
2. The company (CORI Ltd) is also considering to register a company in Zambia in which case they have been advised that they require an import permit from Zambian Authorities for every consignment (of cooking oil and soya bean cake) that will be sent to Zambia. |
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Resolution status note:
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During the bilateral consultations between Zambia and Malawi at the TFTA NTBs Focal points meeting held on 19- 21 August 2019 , Malawi confirmed that the issues has been resolved. |
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NTB-000-801 |
2.6. Additional taxes and other charges |
2018-02-28 |
Zambia: Ministry of Trade. |
Malawi |
Resolved 2019-08-20 |
View |
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Complaint:
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1. CORI (Capital Oil Refining Industries) Ltd intend to export cooking oil and soya bean cake into Zambia. However, the
company has been advised to pay 5% SGS surcharge on export of its product into Zambia.
2. The company (CORI Ltd) is also considering to register a company in Zambia in which case they have been advised that they require an import permit from Zambian Authorities for every consignment (of cooking oil and soya bean cake) that will be sent to Zambia. |
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Resolution status note:
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During the bilateral consultations between Zambia and Malawi at the 5th TFTA NTBs Focal points meeting, Malawi confirmed that the issues has been resolved. We again propose that it be marked as resolved. |
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NTB-000-802 |
2.6. Additional taxes and other charges |
2018-02-28 |
Zimbabwe: Ministry of Industry & Commerce Zimbabwe |
Malawi |
Resolved 2019-10-12 |
View |
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Complaint:
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CORI Ltd visited Zimbabwe last year to explore their local market to check if there is potential for their products (cooking oil). CORI Ltd discovered that they could not export cooking oil into Zimbabwe as the government in Zimbabwe has instituted Statutory Instrument (S.I 64) that banned imports of a variety of products (cooking oil is one of them).
Zimbabwe also has 40% (or $0.50/litre) duty on cooking oil imports |
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Resolution status note:
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During the national workshop to launch the SSMS tool for Zimbabwe and training for NMC, Zimbabwe reported that the consolidated SI 122 removed the requirement for import and export licences on some products including cooking oil. |
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NTB-000-836 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-10-26 |
Tanzania: Tanzania Dairy Board |
Rwanda |
Resolved 2023-02-20 |
View |
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Complaint:
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Milk exported to Tanzania attracts numerous charges collected by different institutions including Tanzania Bureau of Standards, Tanzania Foods and Drugs Authority and Tanzania Dairy Board.
Also, to import a kilogramme of milk in Tanzania, under the newly signed Animal Diseases and Animal Products Movement Control Regulations published on 31st August 2018 (Government Notice No 476) and which entered into force on 1st October 2018, Tanzania now requires to pay Tsh 2,000 on milk imported from outside the country from Tsh150. This is a 1,233% increase (https://allafrica.com/stories/201810030671.html ).
This is a total ban since milk imported cannot compete with the local one. |
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Resolution status note:
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URT reported to the regional meeting that TFDA does not exist, TBS and TMDA do not charge. Hence the issue of numerous charges is resolved. The Tanzania Dairy Board Charges have been revised from 2,000 to 1,000 through Government Notice number 478 of July 2022. The remaining charge is part of the ongoing process of harmonization of fees, levies, and charges. Hence the meeting agreed that the NTB is resolved. |
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NTB-000-837 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-10-23 |
Kenya: Mombasa sea port |
Uganda |
Resolved 2018-11-16 |
View |
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Complaint:
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Imposition of withholding tax of 20% on demurrage charges by Kenya. |
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Resolution status note:
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NTB was resolved during the SCTIFI |
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NTB-000-852 |
2.6. Additional taxes and other charges |
2018-07-05 |
Tanzania: Ministry of LiveStock |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Increase of Import and Export fees on animal and animal products by Tanzania. Tanzania has amended the “Animals & Animal Products Movement Control (Amended) Regulations, 2018” that has increased the charges. |
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Resolution status note:
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The CoC guided that:-
Refer the imposition of additional levies under the animal diseases (Livestock Markets) Regulations, 2018 by URT under Government Notice 476 of 31st August 2018 to SCTIFI.
The Secretariat guided that where national laws impose levies on imports and exports, this should not apply to goods originating within the EAC.
URT informed the meeting that such charges exist in other Partner States.
The SCTIFI meeting agreedthat this guidance should therefore be applicable to all Partner States.
The matter was resolved. |
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NTB-000-874 |
2.6. Additional taxes and other charges |
2017-05-05 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted.
It was recommended to geo-map all the transit routes and gazette the Mtera route. The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018.
The NTB was resolved |
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NTB-000-879 |
2.6. Additional taxes and other charges |
2017-05-05 |
Tanzania: TRA |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania Revenue Authority imposes a Weights and measures levy at 2% of the customs value for every export. The levy is not being picked on the customs entries as is the norm but on a different collection sheet raising questions on authenticity of the levy |
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Resolution status note:
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Tanzania reported that this is a weight and measures levy that is paid by all including Tanzania exporters and hence it is not an NTB. The Meeting recommended that the levy should be harmonised across EAC Partner States. And hence considered the NTB Resolved. |
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NTB-000-883 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-12-17 |
Kenya: KRA |
Tanzania |
Resolved 2019-04-27 |
View |
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Complaint:
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Introduction of Tax Stamp/Printed Codes:
Under the Kenya Excise Act of 2015, the Kenya Revenue Authority (KRA) introduced either tax stamp or printed codes on beer and KEG manufactured or imported into Kenya with effect from 1st February 2016 at the cost of KShs. 1.50 per stamp with a manual application which raises the cost to USD 5.5/hl. |
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Resolution status note:
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During the Bilateral Meeting between Tanzania and Kenya held on 23rd - 27th April, 2019 in Arusha, Tanzania.Kenya reported that this is a domestic function under the Domestic laws and falls under the Domestic Tax Harmonization.
Tanzania requested Kenya to consider lowering the charges and the fees should be issued electronically. Kenya recommended to wait for domestic harmonization process to be completed.
Recommendation: Both Parties agreed to handle the matter under domestic tax harmonization ad therefore matter is resolved. |
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NTB-000-948 |
2.6. Additional taxes and other charges |
2019-12-01 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2020-09-10 |
View |
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Complaint:
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TRA arbitrary uplifting values of Kenya products by uplifting of customs invoice values for Kenyan manufactured products
-increase of value of CO2
-Milk and milk products
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Resolution status note:
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The SCTIFI agreed that the issue is operational; KRA and TRA should discuss and resolve it.Hence it is resolved from the EAC Time-Bound Programme |
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