Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 21 to 40 of 612

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Swaziland Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Democratic Republic of the Congo Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Swaziland Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Sudan Swaziland Uganda Zambia Zimbabwe EAC Burundi Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Democratic Republic of the Congo Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Swaziland Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-849	1.14. Lack of coordination between government institutions	2018-09-12	Uganda: Kampala	Rwanda	Resolved 2018-11-16	View
Complaint:	Two Trucks on Transit from Rwanda to Mombasa carrying minerals for export are impounded by Uganda Mineral Protection Police Unit.
Resolution status note:	Uganda confirmed to have received evidence of this NTB from Rwanda. The Trucks that were being held had no customs issue as they had fulfilled all transit requirements. The Uganda Mineral Protection Police Unit had held the trucks claiming the transit documents were forged however, customs was consulted and proved that the documents were genuine. The SCTIFI meeting held in November, 2018 was informed that the Ministry of Foreign Affairs – Uganda convened a meeting and resolved that matter. The matter was resolved.
NTB-000-848	1.8. Import bans	2018-08-09	Uganda: Ministry	Kenya	Resolved 2018-11-16	View
Complaint:	Uganda’s limitation on importation of processed meat products from within the region. It also addressed it as a measure to promote local capacity in Uganda to produce such processed meats rather than importing meat and meat products from the Partner States.
Resolution status note:	Uganda informed the meeting that the letter was meant for internal traders who were sourcing for processed meat from outside the EAC and was not meant for traders within the EAC Partner States. So the Meeting agreed that this NTB is resolved.
NTB-000-847	7.5. Lengthy procedures	2018-09-28	Tanzania: Isebania	EAC	Resolved 2018-11-16	View
Complaint:	TRA is requiring escort for wines, spirits, and Palm oil destined to Burundi. This decision was not communicated to Burundi and Importers are expected to pay TZS 1,500,000 for this.
Resolution status note:	TRA reported that escorts have been discontinued. NTB resolved
NTB-000-846	7.5. Lengthy procedures	2018-09-06	Tanzania: Namanga	Kenya	Resolved 2018-11-16	View
Complaint:	Tanzania registers Kenya Trucks carrying transit goods.
Resolution status note:	Tanzania informed the meeting that it is not a new registration but recording them in the system for the purpose of the SCT. This is done annually and is free. URT informed the Meeting that this is declaration and recording of trucks but not registration. The NTB was resolved
NTB-000-845	8.4. Transport related corruption	2018-09-03	Tanzania: Rusumo	Rwanda	Resolved 2018-11-16	View
Complaint:	Tanzania has introduced an escort fee imposed by TRA from Dar Es Salaam to Rusumo.
Resolution status note:	Tanzania reported that this NTB was resolved through administrative procedures.
NTB-000-844	Insurance	2018-09-28	Uganda: Police	Burundi	Resolved 2018-09-28	View
Complaint:	Non-recognition of the COMESA Insurance by Uganda in case of accident.
Resolution status note:	Uganda reported that under the Law, in case of a fatal accident, the drivers are supposed to be taken to court unless you opt to resolve it. The meeting agreed that this NTB has been resolved.
NTB-000-843	2.3. Issues related to the rules of origin	2018-09-12	Kenya:	Tanzania	Resolved 2018-11-16	View
Complaint:	KRA does not give preferential treatment for Azam energy drink exported by bakressa company and has uplifted invoice from USD 3.97 to 5.04 for Azam drink juice products. KRA has uplifted the invoice per carton of Azam drink juice products of Azam Bakhresa Group. KRA restricted 2 trucks that carried 50 tons of Azam Energy Drink to enter Kenya from Tanzania. KRA restricted the trucks until they paid extra tax for each carton from USD 3.97 to USD 5.04. The uplifting of the invoice value happened after the customer had already paid all taxes for KRA by using value of USD 3.97.
Resolution status note:	During the Meeting, URT reported that this NTB was not resolved.
NTB-000-842	2.3. Issues related to the rules of origin	2018-10-01	Uganda: Border	Kenya	Resolved 2018-11-16	View
Complaint:	Steel products transferred to Burundi from Uganda and Kenya. Burundi does not offer preferential tariff treatment to metal products transferred from Uganda and Kenya.
Resolution status note:	The NTB was resolved
NTB-000-841	2.3. Issues related to the rules of origin	2018-09-06	Uganda: Malaba	EAC	Resolved 2018-11-16	View
Complaint:	Uganda does not recognize the calibration certificate issued by Weight and Measures Agency (WMA) for oil tanks from URT
Resolution status note:	Tanzania reported during the 25th EAC Regional Forum on NTBs that it was Resolved
NTB-000-840	2.3. Issues related to the rules of origin	2018-09-06	Tanzania: Namanga	Kenya	Resolved 2018-11-16	View
Complaint:	Tanzania not granting preferential tariff treatment and non-recognition of EAC Certificate of Origin issued by KRA to leaf springs.
Resolution status note:	Kenya reported during the 25th EAC Regional Forum on NTBs that it was Resolved
NTB-000-839	2.3. Issues related to the rules of origin	2018-01-04	Uganda: Busia	Kenya	Resolved 2018-11-16	View
Complaint:	LACK OF PREFERENTIAL TREATMENT ON CONFECTIONERY PRODUCTS FROM KENYA BY UGANDA
Resolution status note:	A verification was done and Uganda implemented the recommendations of the verification mission.
NTB-000-838	2.3. Issues related to the rules of origin	2018-09-20	Uganda: Malaba	Tanzania	Resolved 2018-11-16	View
Complaint:	A to Z Textile Mills Ltd based in Arusha exported textile products to Uganda with EAC Certificate of Origin but URA did not offer the preferential tariff treatment and a 25% import duty was imposed on the products
Resolution status note:	URT informed the meeting that A to Z Textile Mills Ltd is not in the EPZ. Although the company was gazetted for duty remission they did not use it. Tanzania requested to de-gazette the Company from the duty remission scheme. Uganda reported that once the company is de-gazzeted, she will provide the products that qualify preferencial treatment. The meeting declaired the NTB resolved.
NTB-000-837	2.6. Additional taxes and other charges Policy/Regulatory	2018-10-23	Kenya: Mombasa sea port	Uganda	Resolved 2018-11-16	View
Complaint:	Imposition of withholding tax of 20% on demurrage charges by Kenya.
Resolution status note:	NTB was resolved during the SCTIFI
NTB-000-814	1.7. Discriminatory or flawed government procurement policies	2017-11-17	Uganda: Ministry of Finance	Kenya	Resolved 2018-11-16	View
Complaint:	Discriminatory treatment (Excise duty) of Kenyan manufactured products among others Pharmaceutical products, Juice, cigarettes.
Resolution status note:	During the SCTIFI meeting held on 16 November 2018, Uganda reported that she has put in place administrative measures to accord non discriminatory treatment to Kenya products. The NTB is therefore resolved.
NTB-000-813	4. Sanitary & phyto-sanitary (SPS) measures A1: Prohibitions/restrictions of imports for SPS reasons Policy/Regulatory	2017-11-17	Uganda: Ministry responsible for Agriculture	Kenya	Resolved 2018-05-12	View
Complaint:	Ban on importation of poultry and poultry products.
Resolution status note:	During the 25th EAC Regional Forum on NTBs held from 9- 12 May 2018, Kenya and Rwanda reported that the ban on entry of poultry products from Uganda based on the ban from the Veternary and Health Regulatory Authorities had been lifted .
NTB-000-812	8.2. Administrative (Border Operating Hours, delays at border posts, etc.)	2017-11-17	Tanzania: Tunduma	Rwanda	Resolved 2018-11-16	View
Complaint:	Delays in releasing trucks at Tunduma & Rusumo border post by Tanzania Revenue Authority (TRA) as a result of manual lodging of import documents
Resolution status note:	The NTB was resolved during the meeting of SCTIFI of 16th November,2018
NTB-000-811	3. Technical barriers to trade (TBT) B11: Prohibition for TBT reasons Policy/Regulatory	2017-10-02	Kenya: State Department of Trade	Rwanda	Resolved 2018-11-16	View
Complaint:	Kenya banned exports of scrap metals destined to Rwanda in accordance with scrap metal Act NO. 1 OF 2015
Resolution status note:	Kenya informed the SCTIFI in November 2018 that the scrap metal is a restricted business in Kenya and that Rwanda traders require a permit to transfer the scrap metal from Kenya. Rwanda informed the meeting that NTB is resolved.
NTB-000-810	8.7. Costly Road user charges /fees	2017-10-02	Tanzania: Tunduma	Rwanda	Resolved 2018-10-31	View
Complaint:	Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks.
Resolution status note:	The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route. The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts. The NTB was resolved.
NTB-000-809	2.3. Issues related to the rules of origin	2017-06-01	Uganda: Uganda Revenue Authority	Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of hats and other headgear, hand knitted and crocheted by Vajas manufacturers ltd in Kenya and exported into Uganda.
Resolution status note:	The SCTIFI meeting held on 16 November 2018 was informed that Uganda had reported that the Company manufacturing the referenced products was under duty remission regime and hence should attract full CET but it was later confirmed that it is not under duty remission and the Uganda Revenue Authority started granting preferential Treatment. The NTB was resolved.
NTB-000-808	2.3. Issues related to the rules of origin	2017-06-01		Kenya	Resolved 2018-11-16	View
Complaint:	Lack of preferential treatment of Edible Oil and products manufactured in Kenya by all edible oil manufacturers in Kenya when exported to Tanzania. The products are being subjected to full CET duties by Rwanda and Tanzania.
Resolution status note:	The SCTIFI in November, 2018 was informed that where the certificate of origin is queried, goods should not be stopped from moving but the custom administration should call for a bond as security of the goods until the verification exercise is complete. Tanzania reported that she complied with the recommendations of the Verification except for products under Rule 11 (Separation of materials) of the EAC Rules of Origin. Kenya reported that the NTB for Lubricants & edible oils has been resolved.

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