Complaint

Complaint number
NTB-001-046  
NTB Type
8.8. Issues related to transit  
Complaint
On 3rd December Traders reported that URA enforce regulation on all transit cargo to South Sudan and DRC, where all consignment are to pay a fee of $150 to $214 depend on the type of cargo, and those charges are collected by private company "Sunco Ltd." its said to be a contract between South Sudan government and K-Polygone SAS. then K-Polygone contracted Sunco Ltd. When the issue was raise to the Ministry of Trade by the National Chamber of Commerce Industry and Agriculture. at the time goods have stop flowing to Nimule border of South Sudan, Then Minister of trade issue ministerial order suspending the contract between its ministry and K-Polygone to allow smooth follow of goods to RSS, Upton date traders are still complaining the charges at Malaba border of Uganda still on going and the matter is not resolve.
 
Status note
On 14 June 2022, the EAC Secretariat reported that charges are collected by the private company "Sunco Ltd." at the Malaba Uganda border
The two Partner States agreed to handle the matter administratively and is resolved.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Uganda: Malaba (Border post)  
Reporting Country or Region
 
Country specific trade issue
No  
Date of incident
2021-12-03  
Status
Resolved  
Date of resolution
2022-06-14  
Product Description

Computer-assisted translation

 
Total value
0  
Date reported
2021-12-28 13:55  
Modified
2022-06-14 17:43  
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