| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-121 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-26 |
Seychelles: Customs |
Eswatini |
Resolved
2011-06-03 |
View |
|
Complaint:
|
There is total lack of consistency in the application of customs procedures at all clearing offices. |
|
|
Resolution status note:
|
Seychelles reportd that the situation has much improved with ASYCUDA++ |
|
|
NTB-000-122 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-07-26 |
Seychelles: Customs |
Seychelles |
Resolved
2011-06-03 |
View |
|
Complaint:
|
Seychelles has recently imposed a levy on imports of pork and poultry products into that country |
|
|
Resolution status note:
|
Seychelles reported that this is no longer the case |
|
|
NTB-000-321 |
7.9. Inadequate trade related infrastructure |
2009-09-09 |
SADC |
Seychelles |
Resolved
2011-06-03 |
View |
|
Complaint:
|
Innadequate air passenger links between Member states. |
|
|
Resolution status note:
|
Seychelles reported that she is in the process of liberalizing trade and expanding trade within COMESA, SADC and IOC in order to facilitate trade within the region and access to food imports |
|
|
NTB-000-130 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-26 |
Eswatini: Bordergate |
Eswatini |
Resolved
2011-06-06 |
View |
|
Complaint:
|
Lack of proper customs procedures and harmonization at the boarder posts. Customs regulations differ per individual officer, per border post , per country. There is no standard procedure of operation which is common to SADC countries |
|
|
Resolution status note:
|
Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders. |
|
|
Products:
|
2004.90: Vegetables and mixtures of vegetables, prepared or preserved otherwise than by vinegar or acetic acid, frozen (excl. preserved by sugar, and tomatoes, mushrooms, truffles and potatoes, unmixed) |
|
|
NTB-000-328 |
2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory |
2009-09-09 |
Eswatini: Revenue Authority |
Eswatini |
Resolved
2011-06-06 |
View |
|
Complaint:
|
The customs declaration system linking Swaziland Borders is not automated. |
|
|
Resolution status note:
|
Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders. |
|
|
NTB-000-387 |
7.9. Inadequate trade related infrastructure |
2010-12-03 |
Zimbabwe: Victoria falls |
Zambia |
Resolved
2011-06-06 |
View |
|
Complaint:
|
Flt Ks 131 ACK 5928/ACE 6891 T/ ACC 4918 T. This vehicle has a GVM of 54.4 tons on the Lstone weighbridge but is declared at 57.13 tons in Vic Falls.
The truck has been refused a reweigh for 4 days which is against the normal practice.
This is an electronic weighbridge and from vast experience on Zambian weighbridges, it is suspected that the weight is recorded incorrectly by the operator pressing the enter button before the weighbridge settles and therefore recording a higher weight than actual.
Zimbabwe is also charging exccessive fines above the SADC recommended scale of fines by demanding a rate massively in excess. Zimbabwe also does not give a percentage allowance as per SADC agreement. |
|
|
Resolution status note:
|
On 06 June 2011, Zimbabwe reported that that the Victoria Falls Weighbridge was calibrated (standardised) in mid-March 2011. The Ministry of Industry and Commerce's Trade Measures Department together with the Vehicle Inspection Department (VID) carried out the standardisation process. Zimbabwe has not yet received any complaints since then. |
|
|
NTB-000-346 |
1.1. Export subsidies
B81: Product registration/approval requirements |
2010-02-09 |
Botswana: Ministry of Health |
Botswana |
Resolved
2011-06-08 |
View |
|
Complaint:
|
The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana |
|
|
Resolution status note:
|
Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs.
There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria.
The issue of lack of human resources is being addressed |
|
|
NTB-000-350 |
7.6. Lack of information on procedures (or changes thereof) |
2010-02-10 |
Mozambique: Ministry of Trade |
Mozambique |
Resolved
2011-06-08 |
View |
|
Complaint:
|
Mozambique private sector do not have information regarding tariffs obtaining in the SADC FTA. They are also not conversant with the SADC certificate of origin |
|
|
Resolution status note:
|
Mozambique, reported that there exists a confederation of association of the private sector (CTA) in which there is a working group that deals with customs matters, which participates in all meetings and events related to the subject. |
|
|
NTB-000-088 |
2.6. Additional taxes and other charges |
2009-07-23 |
South Africa: South African Revenue Services |
Namibia |
Resolved
2011-06-08 |
View |
|
Complaint:
|
South Africa charging an import levy on beer |
|
|
Resolution status note:
|
South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book) |
|
|
NTB-000-142 |
5.1. Quantitative restrictions |
2009-07-27 |
Zimbabwe: Ministry of Industry and Commerce |
South Africa |
Resolved
2011-06-09 |
View |
|
Complaint:
|
Zimbabwe imposes restrictions on imports of maize meal |
|
|
Resolution status note:
|
Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met. |
|
|
NTB-000-142 |
5.1. Quantitative restrictions |
2009-07-27 |
Zimbabwe: Ministry of Industry and Commerce |
South Africa |
Resolved
2011-06-09 |
View |
|
Complaint:
|
Zimbabwe imposes restrictions on imports of maize meal |
|
|
Resolution status note:
|
Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met. |
|
|
NTB-000-145 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-07-27 |
Zimbabwe: Ministry of Agriculture |
South Africa |
Resolved
2011-06-09 |
View |
|
Complaint:
|
A 10% import levy is imposed on all agricultural products. |
|
|
Resolution status note:
|
Zimbabwe reported that import levy has been suspended on all basic commodities most of which are agricultural in nature. |
|
|
NTB-000-199 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-27 |
Zimbabwe: Zimbabwe Revenue Authority |
Zimbabwe |
Resolved
2011-06-09 |
View |
|
Complaint:
|
Zimbabwe Revenue Authority (ZIMRA) machines are connected to Reserve Bank of Zimbabwe which is linked through the internet to enable them to access approved copies of CDI forms. Serious delays are faced in processing the export documents because the systems are frequently down or unable to connect during working hours. The verification process by RBZ takes too long - up to 3 days. |
|
|
Resolution status note:
|
Zimbabwe reported that there is fallback method in the event that the system is down. The CD1s are processed manually and are captured later in the excel spreadsheet which is then forwarded electronically to RBZ on weekly basis. There is therefore no delay in processing export documents |
|
|
NTB-000-209 |
3. Technical barriers to trade (TBT)
B33: Packaging requirements |
2009-07-27 |
Zimbabwe: Ministry of Health |
Zimbabwe |
Resolved
2011-06-10 |
View |
|
Complaint:
|
The health and phytosanitary regulations states that, "no person shall import into Zimbabwe any bottle, can, jar or other receptacle which has been used solely for storing or transporting honey or unprocessed royal jelly which honey or jelly was manufactured or produced in any country other than a specified[1] country unless such bottle, can jar or other receptacle has been sterilized after such use. |
|
|
Resolution status note:
|
Zimbabwe reported that regulations were put in place to protect the environment. |
|
|
NTB-000-067 |
2.4. Import licensing |
2009-07-23 |
Lesotho: Ministry of Trade |
Lesotho |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Lesotho is imposing requires permits on the imports of following bread, milk, eggs, bulk sugar imports, pulses, fruits and vegetables, livestock and liquor. |
|
|
Resolution status note:
|
Lesotho reported that she does require permits on the importation of some agricultural products. The Agricultural Marketing Act 26 of 1967 (amended by Act NO.18 of 1973, Order No.6 of 1991 and Act No.5 0f 2001) regulates the importation and exportation of the agricultural products in Lesotho.
The purpose of this Act is to prohibit the importation of products and supplies which are unsafe or inappropriate for the function for which they are to be sold.
Import Requirements:
•Valid Trading licence
•Import permit |
|
|
NTB-000-070 |
2.10. Inadequate or unreasonable customs procedures and charges |
2009-07-23 |
Lesotho: Maseru Bridge |
Lesotho |
Resolved
2011-07-28 |
View |
|
Complaint:
|
VAT clearance procedures at the border posts are open to corruption. |
|
|
Resolution status note:
|
The Lesotho Revenue Authority (LRA) reported that they have all the necessary measures to combat corruption for all customs procedures and there is a high intolerance for corruption as there is a Corruption Investigation Unit within the LRA. LRA are in the process of introducing an automated system. |
|
|
NTB-000-213 |
1.1. Export subsidies
A14: Authorization requirement for sanitary and phytosanitary reasons for importing certain products |
2009-07-27 |
Lesotho: Ministry of Agriculture |
Zimbabwe |
Resolved
2011-07-28 |
View |
|
Complaint:
|
delays in getting SPS approvals |
|
|
Resolution status note:
|
Lesotho reported that the import license for agricultural products is required to ensure food safety and to prevent the spread of diseases and insects. It takes one day for a license to be issued, at the Department of Agriculture. Information on SPS requirements is readily available from the Department of Agriculture |
|
|
NTB-000-180 |
7.9. Inadequate trade related infrastructure
Policy/Regulatory |
2009-07-27 |
Mozambique: Beira Port |
Malawi |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Beira & Nacala are the main ports for imports/export goods, which are currently overworked. Lack of institutional support. |
|
|
Resolution status note:
|
Mozambique reported that this is not a barrier because Mozambique has three big ports fully operational. The Maputo port being the main one. In March the Single Window Project will become operational at the Maputo Port, to help reduce the time required for customs clearance |
|
|
NTB-000-384 |
7.9. Inadequate trade related infrastructure |
2010-08-11 |
Mozambique: Tete Bridge |
Malawi |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Drivers crossing through Tete bridge take 2-3 days of waiting to cross in both directions of the route. |
|
|
Resolution status note:
|
At the 9th meeting of the SADC Sub-committee on trade facilitation, Mozambique reported that following completion of construction works, Tete bridge is now fully operational. There are no more delays at the Bridge since construction works have been completed |
|
|
NTB-000-392 |
2.8. Lengthy and costly customs clearance procedures |
2011-02-14 |
Mozambique: Customs |
Mozambique |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Customs require supervision of packing of all export containers for certain products such as perishables, at point of packing. This means that they have to supervise packing on the farm. This requires that the export company provides transport, expenses and accommodation to customs officers for the times when containers are being packed. Often customs officers are not available, or are delayed meaning that the company has to wait for them. If the company is a regular exporter and its farm is located away from a customs post (often the case) then they are required to provide accommodation, office space and living expenses for customs officers to be permanently on site to supervise any containers packed |
|
|
Resolution status note:
|
At the 9th meeting of the SADC Sub-committee on trade facilitation, Mozambique reported that this is a not a NTB but a normal customs procedure to seal containers at the farm in order to expedite exports. Once sealed the container is not opened at the port. |
|
|
Products:
|
0708.10: Fresh or chilled peas "Pisum sativum", shelled or unshelled |
|
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