Non-Tariff Barriers

Complaint

Complaint number

NTB-000-328  

NTB Type

2.8. Lengthy and costly customs clearance procedures  

Complaint

The customs declaration system linking Swaziland Borders is not automated.  

Status note

Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  

Progress update note

 

Policy or regulatory NTB

Yes 

Location

Eswatini: Revenue Authority (Government institution)  

Reporting Country or Region

Eswatini  

Country specific trade issue

No  

Date of incident

2009-09-09  

Status

Resolved  

Date of resolution

2011-06-06  

Product Description

All products

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2009-09-09 00:00  

Modified

2011-06-06 12:50