Complaint

Complaint number
NTB-000-904  
NTB Type
1.14. Lack of coordination between government institutions  
Complaint
Posting of sufficient personnel to Mutukula One Stop Border Post (OSBP). Tanzania has already deployed staff necessary to meet the 24/7 working hours. But Ugandan border officials does not work 24/7. Thus, business from Tanzania to Uganda is severely affected.  
Status note
During the Sectoral Committee on Trade held on 31 October 2019, the Republic of Uganda reported that the Mutukula OSBP is now fully operational at 24/7 basis. The following number of staff from respective agencies were deployed:
Customs (URA) - 25
Immigration (MIA) - 11
Ministry of Agriculture Animal Industry and Fisheries - 3
All other relevant agencies (MAAIF) are present at the OSBP
Hence the NTB was resolved.  
Progress update note
1. During the Sectoral Committee on Trade Uganda reported that it will consult and report back during SCTIFI of May 2019.

2.During the Regional Monitoring Committee held on 15th October, 2019 Uganda reported that efforts have been made where by URA and Immigration services are available 24 hours. Uganda promised to report on the progress during SCTIFI in November, 2019.  
Policy or regulatory NTB
No 
Location
Uganda: Mutukula (Border post)  
Reporting Country or Region
Tanzania  
Country specific trade issue
No  
Date of incident
2019-04-05  
Status
Resolved  
Date of resolution
2019-10-31  
Product Description
All products

Computer-assisted translation

 
Total value
0  
Date reported
2019-10-04 10:18  
Modified
2019-11-01 07:54  
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