Resolved complaints

Showing items 121 to 140 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-228 5.3. Export taxes 2009-07-28 South Africa: Ministry of Trade Botswana Resolved
2010-11-22
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Complaint: In South Africa, Minister can impose export tax under the Livestock and meat industries Act  
Resolution status note: South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.  
NTB-000-260 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-08 South Africa: SARS Namibia Resolved
2010-11-22
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Complaint: Namibia's ASYCUDA system allows for direct inputs by both local and foreign traders and communicates well with customs clearance system used in the region (mostly ASYCUDA). South Africa has, years after Botswana and Namibia introduced it, introduced the SAD500(Single Administrative Document) for customs clearance system yet does not allow for direct input by traders/ freight forwarders not registered in South Africa into its system ( not ASYCUDA).  
Resolution status note: South Africa reported that Single Administrative Document (SAD) has been introduced to make the clearance of goods easier and more convenient for importers, exporters and cross-border traders on 01 October 2006. The SAD complies with international best practices and Customs standards; with similar documents having been introduced throughout the world  
NTB-000-281 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.  
Resolution status note: South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and
conditions of permits and other authorisations issued in terms of that legislation. For more information please contact:
Marine and Coastal Management, Department of Environmental Affairs and Tourism
Tel: 021 402 3911
Fax: 021 402 3367
 
NTB-000-368 2.4. Import licensing
Policy/Regulatory
2010-02-10 South Africa: Ministry of Trade Zambia Resolved
2010-11-22
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Complaint: South Africa denies Plant import permit for imports of chilies from Zambia  
Resolution status note: South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known.  
NTB-000-040 2.3. Issues related to the rules of origin 2005-05-29 Sudan: Ministry of Trade Egypt Resolved
2010-11-22
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Complaint: Non adherence of 35% value added

Egypt complained that the Authorities in Sudan denied access on Egyptian Shaving Blades market due to non-adherence with 35% value addition.
 
Resolution status note: Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)  
Products: 8212.20: Safety razor blades of base metal, incl. razor blade blanks in strips  
NTB-000-041 2.3. Issues related to the rules of origin 2004-12-22 Sudan: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Non recognition of Certificate of Origin (case outstanding since 2001)

Kenya complained that the Authorities in Sudan refused to recognise the COMESA Certificate of Origin from Kenya on exports of Galvanised Steel Pipes
 
Resolution status note: Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee)  
NTB-000-106 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Eswatini: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Swaziland imposed import levy for dairy products.  
Resolution status note: Swaziland reported that there is an import levy on dairy products imposed and collected by Swaziland Dairy Board  
NTB-000-126 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Eswatini: Ministry of Trade Eswatini Resolved
2010-11-22
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Complaint: Single channel marketing for sugar and sugar products.  
Resolution status note: Swaziland reported that the status quo remains because the Sugar Act has not been reviewed.  
NTB-000-127 1.3. State subsidies, procurement, trading, state ownership
Policy/Regulatory
2009-07-26 Eswatini: NAMBOARD Eswatini Resolved
2010-11-22
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Complaint: Government owns several parastatals that carry out trade.NAMBOARD receives vegetables on consignment from farmers and sells in hotels etc. If the consignment spoils because it is not bought, the farmer loses. At the same time NAMBOARD issues out licences for importing of similar items to those it trades in. The products affected are maize, rice, wheat, fruits and vegetables, flour, poultry, animal feed.  
Resolution status note: Swaziland reported that NAMBOARD issues import permits for vegetables and wheat as per the infant industry protection provision in the SACU 2002 Agreement.  
NTB-000-128 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-26 Eswatini: Bordergate South Africa Resolved
2010-11-22
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Complaint: Lack of standardization in application of regulations, which currently differ per individual officer, per border post.  
Resolution status note: Swaziland reported that Standards in application of procedures are in place. Where these are not clear officers may use discretion. This results in non uniformity.  
NTB-000-327 2.8. Lengthy and costly customs clearance procedures 2009-09-09 Eswatini: Bordergate Eswatini Resolved
2010-11-22
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Complaint: There is a lack of proper customs procedures and harmonization at the border posts as well as lack of an automated customs declaration system linking Swaziland Borders.  
Resolution status note: Swaziland reported that ASYCUDA ++ has been rolled out in 60 percent of the border posts. However it is fully operational on exports. Some modules especially those related to deferment on imports have not yet been implemented yet. Capacity constraints and lack of financial resources and telecommunications infrastructure continue to pose a challenge. Nonetheless, the amendment to the Customs and Excise Act seeking to introduce mandatory electronic declaration has gone through the first reading in Parliament. It is believed that the law will facilitate the allocation of resources to the automation programme. The Department has reviewed the Memorandum of Agreement signed with South Africa with an aim to initiate discussions that will lead to ICT interconnectivity.  
NTB-000-330 7.9. Inadequate trade related infrastructure 2009-09-09 Eswatini: Bordergate Eswatini Resolved
2010-11-22
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Complaint: Anti Smuggling, Quality Control & Examination Teams at border posts lack proper equipment such as forklifts, motor vehicles to carry out inspection.  
Resolution status note: Swaziland reported that the procurement of equipment is affected by the lack of financial resources. However, measures are taken to have goods examined at owner’s premises where equipment is available.  
NTB-000-034 8.6. Vehicle standards 2004-12-22 Uganda: Ministry of Transport Kenya Resolved
2010-11-22
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Complaint: Transit Regulations

Kenya complained that Ugandan authorities were enforcing a requirement that all transit trucks be covered.
 
Resolution status note: Uganda reported that the matter was resolved in 2006  
NTB-000-035 2.7. International taxes and charges levied on imports and other tariff measures 2008-12-22 Uganda: Ministry of Trade Kenya Resolved
2010-11-22
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Complaint: Import Tariffs

Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts.
 
Resolution status note: Uganda reported that she is no longer using 1994 tariff levels as base year for calculations  
NTB-000-042 5.2. Exchange controls 2004-01-27 Zambia: Zambia Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: TBT Exchange Rates  
NTB-000-045 2.3. Issues related to the rules of origin 2004-05-28 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: : Non adherence of 35% value added  
Products: 8716.39: Trailers and semi-trailers for the transport of goods, not designed for running on rails (excl. self-loading or self-unloading trailers and semi-trailers for agricultural purposes and tanker trailers and tanker semi-trailers)  
NTB-000-046 2.3. Issues related to the rules of origin 2009-01-21 Zambia: Zambia Revenue Authority Malawi Resolved
2010-11-22
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Complaint: wheat flour  
Products: 1101.00: Wheat or meslin flour  
NTB-000-057 2.4. Import licensing 2009-02-09 Zambia: Ministry of Trade Zimbabwe Resolved
2010-11-22
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Complaint: Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe  
Resolution status note: Zambia reported that the Minister of Agriculture and Cooperatives in Zambia in 2007 suspended importation of sterilized milk until production, consumption and deficit figures were known so that whilst allowing imports , the diary industry which is in its infancy does not suffer but be allowed to grow. Consultations between the Ministry of Agriculture in Zambia and the Ministry of Trade and Industry in Zimbabwe are ongoing with a view to resolving the problem associated with the importation of sterilized milk from Zimbabwe.  
NTB-000-060 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-22 Zambia: Ministry of Transport Zimbabwe Resolved
2010-11-22
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Complaint: Zambia has is now charging carbon tax of US$40 per trip an increase from the original US$40 per annum.  
Resolution status note: Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.  
NTB-000-217 2.9. Issues related to transit fees
Policy/Regulatory
2009-07-27 Zambia: Zambia Revenue Authority Zimbabwe Resolved
2010-11-22
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Complaint: When Zimbabwean goods are exported to DRC via Zambia, Zambian authorities require that a bond guarantee be deposited with Customs authorities to safeguard the goods in transit. Zambian authorities call for the bond guarantee to be paid in hard currency at port of entry but refunds are made in Zambian currency at port of exit. The Zambian currency may be of no use to the exporter in the country of destination of the products or country of origin.  
Resolution status note: Zambia reported that all payments to Zambia Revenue Authority (ZRA) are in Zambian currency (Kwacha). Based on existing legislation which is consistent with international best practices, all goods transiting through Zambia are expected to be on a transit document (and covered by transit bond/security) or a monetary deposit on all those without bond cover. With the newly introduced Electronic Deposit account system in place, clients who pay a deposit at Entry point are able to get the refund at the Exit point provided they comply with deposit conditions.  
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