| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-040 |
2.3. Issues related to the rules of origin |
2005-05-29 |
Sudan: Ministry of Trade |
Egypt |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Non adherence of 35% value added
Egypt complained that the Authorities in Sudan denied access on Egyptian Shaving Blades market due to non-adherence with 35% value addition. |
|
|
Resolution status note:
|
Sudan reported that the issue was resolved through the COMESA Customs and Trade Committee. (Report of the COMESA Customs & Trade Committee) |
|
|
Products:
|
8212.20: Safety razor blades of base metal, incl. razor blade blanks in strips |
|
|
NTB-000-637 |
5.5. Import licensing requirements
Policy/Regulatory |
2014-07-14 |
Zimbabwe: Ministry of Industry and Trade |
Egypt |
Resolved
2016-02-08 |
View |
|
Complaint:
|
There is a ban on importation of Soya bean oil packed in bottles by Zimbabwe. Requirement by Zimbabwe for import permit and license for soya oil and detergents from Egypt |
|
|
Resolution status note:
|
On 8th February 2016, Egypt Focal point reported that the NTB be considered closed on the basis that Egypt's National Monitoring Committee did not receive any details from the Exporting Company. |
|
|
NTB-000-634 |
8.7. Costly Road user charges /fees |
2013-11-12 |
EAC |
Egypt |
Resolved
2016-02-08 |
View |
|
Complaint:
|
Egypt's National Monitoring Committee received a complaint from Chemicals and Fertilizers Exporting Company that the cost of shipment between Egypt and the eastern countries in Africa is very high. In addition east African countries prefer that the shipment companies ship fruits rather than chemicals. And hence a suggestion was made to hold a meeting between transport syndicates especially of the landlocked countries in COMESA and the business community in an attempt to reach a solution.
please consider the above mentioned suggestion. |
|
|
Resolution status note:
|
On 8th February 2016, Egypt Focal point reported that the NTB be considered closed on the basis that Egypt's National Monitoring Committee did not receive any details from the Exporting Company. |
|
|
NTB-000-644 |
2.3. Issues related to the rules of origin |
2014-11-16 |
Rwanda: Rwanda Customs Authority
and also in
Majerwa |
Egypt |
Resolved
2016-08-24 |
View |
|
Complaint:
|
We are importing Wheat flour from Egypt from one of the Biggest Flour mill and factory in Egypt. We have original Certificate of Origin and Comesa certificate. But they do not accept and put us import Duty. Before it is 100% Duty free. But now since september they are not accepting it. Egypt is part of Comesa and Good produced in Egypt and 100% Duty free. So why is wheat flour not accepted. Please help |
|
|
Resolution status note:
|
During the 5th meeting of COMESA NTBs Focal Points, the two parties reported that the certificate of origin was now being recognised and therefore the NTB had been resolved. |
|
|
Products:
|
1101: Wheat or meslin flour. |
|
|
NTB-000-679 |
2.3. Issues related to the rules of origin
Policy/Regulatory |
2014-01-23 |
Rwanda: Rwanda Revenue Authority |
Egypt |
Resolved
2016-08-24 |
View |
|
Complaint:
|
Rwanda doubts the originating status of wheat flour exported by Egypt |
|
|
Resolution status note:
|
During the 5th Meeting of COMESA NTBs Focal Points held in Nairobi fro 23-25 August 2016, Egypt reported that the complainant had not been forth coming with additional information to facilitate consideration of this matter by the countries, In that regard, The two parties therefore decided that the matter be considered resolved . |
|
|
NTB-000-720 |
2.3. Issues related to the rules of origin
Policy/Regulatory |
2016-06-07 |
Sudan: Sudan Customs Authority |
Egypt |
Resolved
2021-03-17 |
View |
|
Complaint:
|
Sudan Customs authority has stopped applying the customs exemption on Egyptian Ceramic tiles products despite the fact that the consignments are accompanied by a COMESA certificate of origin . |
|
|
Resolution status note:
|
RESOLVED during 1st Meeting of the COMESA Regional NTBs Forum held on 16- 17 March 2021 |
|
|
NTB-000-788 |
2.3. Issues related to the rules of origin |
2017-06-01 |
Ethiopia: All Ethiopian banks. |
Egypt |
Resolved
2020-07-09 |
View |
|
Complaint:
|
Ethiopian banks are requiring invoices for sales to Ethiopian customers to be stamped by a Chamber of Commerce in Egypt as validation for letters of credit, which is contrary to COMESA rules. Indeed, as per Rule 10 of the COMESA Protocol on Rules of Origin, the only documentary evidence to demonstrate that a good originates from a COMESA Member State is a certificate of origin (not invoices). Consequently, any company should be able to issue an invoice from any country inside or outside the COMESA region, as long as the origin of the products themselves is correctly documented according to COMESA rules through a certificate of origin. Ethiopian banks should comply with Rule 10 of the COMESA Protocol on Rules of Origin and stop requiring invoices to be stamped by predetermined entities (including, inter alia, by a Chamber of Commerce in Egypt). |
|
|
Resolution status note:
|
On 9 July , Egypt reported that Egypt accepted Ethiopia feedback which is compliant with the COMESA Rules of Origin |
|
|
NTB-000-980 |
2.3. Issues related to the rules of origin |
2019-11-30 |
Rwanda: Rwanda Revenue Authority |
Egypt |
Resolved
2021-03-14 |
View |
|
Complaint:
|
Rwanda Authorities didn't approve Comesa certificate of origin which is issued from Egypt as they are objecting that the product is not Egyptian production . We will be more than happy to invite the delegates from Rwanda to visit our factory & can do inspection to satisfy themselves. The exporting company provided all the required documents necessary to satisfy the criteria for issuing Comesa Certificate to Rwanda. As per the Rules of Egyptian Government for Comesa we have submitted all the necessary documents. Comesa Certificate No. (0092824) is attached. |
|
|
Resolution status note:
|
RESOLVED during 1st Meeting of the COMESA Regional NTBs Forum held on 16- 17 March 2021 |
|
|
NTB-001-058 |
2.3. Issues related to the rules of origin |
2022-03-12 |
Egypt: Egypt Revenue Authority |
Egypt |
Resolved
2023-04-06 |
View |
|
Complaint:
|
The Egyptian customs rejected to apply the COMESA certificate of origin issued by Madagascar attached because the signature is different. COMESA Secretariat is therefore requested to check the attached received from the shipper and advise on way forward. |
|
|
Resolution status note:
|
During the COMESA Workshop on Capacity building for Member States held on 2- 6 April 2023, which reviewed this NTB, Egypt National Focal Point was requested to update status of the rejected consignment which was accompanied by the COMESA Certificate of Origin in the online system. However, on further review, it the meeting recommended that this complaint be regarded as resolved because the COMESA Certificate of Origin in question was not confirmed to be authentic. |
|
|
NTB-000-304 |
2.14. Other |
2009-09-09 |
Democratic Republic of the Congo: Kasumbalesa |
Democratic Republic of the Congo |
Resolved
2010-12-02 |
View |
|
Complaint:
|
Lack of knowledge of regulations by customs officials |
|
|
Resolution status note:
|
DRC is participating in the SADC Customs Management project where by the customs officials are now actively involved in regional matters. |
|
|
NTB-000-307 |
2.10. Inadequate or unreasonable customs procedures and charges |
2009-09-09 |
Democratic Republic of the Congo: Kasumbalesa |
Democratic Republic of the Congo |
Resolved
2010-12-02 |
View |
|
Complaint:
|
Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts |
|
|
Resolution status note:
|
DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements |
|
|
NTB-000-309 |
5.3. Export taxes
Policy/Regulatory |
2009-09-09 |
Democratic Republic of the Congo: Ministry of Trade |
Democratic Republic of the Congo |
Resolved
2010-07-30 |
View |
|
Complaint:
|
Export duty is levied on timber. |
|
|
NTB-000-311 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-09-09 |
Democratic Republic of the Congo: Ministry of trade |
Democratic Republic of the Congo |
Resolved
2010-07-30 |
View |
|
Complaint:
|
High road charges and transport costs for exporters |
|
|
NTB-000-639 |
8.1. Government Policy and regulations
Policy/Regulatory |
2014-08-25 |
South Africa: Beit Bridge |
Democratic Republic of the Congo |
Resolved
2016-09-13 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
The Director, Department of Immigration and Citizenship, South Africa, has instructed that, due to the outbreak of the ebola virus in DRC, no DRC citizens may enter South Africa until further notice.
See the attached notice.
Whilst it is accepted that the outbreak of the ebola virus is a serious issue, the transport industry recommends that other preventative measures be taken at the borders, rather than stop DRC citizens from entering the country? |
|
|
Resolution status note:
|
On 13th September 2016, FESARTA advised that the transporters were no longer facing this barrier so the NTB is resolved. |
|
|
NTB-000-949 |
8.8. Issues related to transit |
2020-03-31 |
Mozambique: Delegação Aduaneira de Machipanda (Road) |
Democratic Republic of the Congo |
Resolved
2020-04-03 |
View |
|
Complaint:
|
The Mozambiquan government cancelled issuing visas to all foreigners travelling to Mozambique including for truck drivers from the DRC following COVID-19 outbreak . The DRC uses Beira port for export and import of products to the DRC. Because of this, the DRC truck drivers are stuck at Nyamapanda border post between Zimbabwe and Mozambique and cannot access the Beira port to load their cargo for transportation back to DRC. |
|
|
Resolution status note:
|
The SADC secretariat reported that , according to the Mozambican NTBs focal point, the matter was resolved, and it was not as alarming as it was reported. In fact, drivers were impatient with the new sanitary and migratory control rules. |
|
|
NTB-001-178 |
8.8. Issues related to transit |
2024-05-13 |
Uganda: kasindi |
Democratic Republic of the Congo |
Resolved
2025-05-30 |
View |
|
Complaint:
|
On May 13, 2024 the vehicles of certain economic operators transporting salted fish from South Sudan, Kenya and Tanzania in transit through Uganda destined for the DRC are blocked in Uganda. The reason given by the protection unit was that these vehicles transported small fish whose marketing was formally prohibited in Uganda |
|
|
Resolution status note:
|
The NTB was resolved through a bilateral meeting between DRC and Uganda. |
|
|
NTB-000-453 |
8.8. Issues related to transit |
2011-09-03 |
Tanzania: Ministry of Transport |
Burundi |
Resolved
2012-04-26 |
View |
|
Complaint:
|
No movements of Cargo Trucks beyond 6:00 pm within Tanzania. This affects trucks from Rwanda, Burundi & Uganda |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Burundi agreed that this NTB be resolved on the basis that Tanzania was modernising the tracking equipment so as to have electronic devices that can be monitored electronically along the transport corridor to the final destination. This provision allows Tanzania Revenue Authprity to make the necessary timely interventions. Burundi and Tanzania have signed a joint MoU in joint patrol and were provided equipment to maintain security along the affected areas. However Tanzania wouldl notify Burundi on the operationalization of the Electronic Cargo Tracking System (ECTS). |
|
|
NTB-000-468 |
3.3. Standards disparities
B6: Product identity requirement |
2011-10-24 |
Rwanda: Akanyaru-Haut |
Burundi |
Resolved
2013-04-10 |
View |
|
Complaint:
|
Burundian mineral water was denied entry into Rwanda on grounds that the water did not comply with Rwanda quality standards. |
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Rwanda reported that this NTB had been resolved by Burundi. |
|
|
Products:
|
2201.10: Mineral waters and aerated waters, not containing added sugar, other sweetening matter or flavoured |
|
|
NTB-000-519 |
8.8. Issues related to transit |
2012-06-20 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2013-10-17 |
View |
|
Complaint:
|
Payment of double handling charges at the ICDs and at the Dar es Salaam port. |
|
|
Resolution status note:
|
At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, United Republic of Tanzania (URT) reported that the ICD charges are part of port charges and are therefore not additional charges. The only additional charges are on demurrage. However, Burundi requested to re-submit documentation supporting their submission through the EAC Secretariat. In the meantime, URT to investigate further and revert at the next EAC Regional Forum on NTBs in September, 2013. The meeting agreed to resolve this NTB on the basis of URT submission. |
|
|
NTB-000-612 |
1.14. Lack of coordination between government institutions
Policy/Regulatory |
2013-11-05 |
Tanzania: at the border of Burundi/Tanzania |
Burundi |
Resolved
2013-12-20 |
View |
|
Complaint:
|
Truck belonging to BRARUDI (the leading Brewery in the Republic of Burundi) has been held at the border of Burundi/Tanzania for a period of 15 days (Tanzania side )because Tanzania Revenue Authority at the border estimate that the products must pay customs duties before enter Tanzania, despite the consignment being accompanied by a certificate of origin issued by Burundi Revenue Authority. And Tanzania Food and Drugs Authority requires the company TO register the products before exporting. |
|
|
Resolution status note:
|
On 23 December 2013, Burundi Focal Point reported that BRARUDI Products made in Burundi were allowed to enter in Tanzania following resolution of this NTB during the 13th NMC regional forum held in Burundi 17-20 December 2013. |
|
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