Non-Tariff Barriers

Complaint

Complaint number

NTB-000-129  

NTB Type

2.10. Inadequate or unreasonable customs procedures and charges  

Complaint

A total lack of consistency in the application of customs procedures at all clearing offices especially with regards to VAT.  

Status note

The Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  

Progress update note

 

Policy or regulatory NTB

Yes 

Location

Eswatini: Bordergate (Border post)  

Reporting Country or Region

Botswana  

Country specific trade issue

No  

Date of incident

2009-07-26  

Status

Resolved  

Date of resolution

2011-06-06  

Product Description

All products

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2009-07-26 00:00  

Modified

2020-02-24 23:17