Resolved complaints

Showing items 681 to 700 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-270 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-08 Zambia: Ministry of Agriculture Namibia Resolved
2011-03-04
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Complaint: Issuance of Phytosanitary Certificates by Zambian Authorities on exports of molasses, from Zambia, is too slow.  
Resolution status note: Zambia reported that for molasses, the issuance is almost instant as this by product is not fumigated.  
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
 
NTB-000-175 1.1. Export subsidies
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.  
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.  
NTB-000-163 2.4. Import licensing
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Licensing process just too long  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-148 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Zambia licensing process just too long.  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-056 2.4. Import licensing 2009-02-09 Zambia: Ministry of Trade Zimbabwe Resolved
2011-03-04
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Complaint: Zimbabwe reported that Zambia is not issuing permits for the importaion of sterilized milk from Zimbabwe  
Resolution status note: Zambia reported that The Ban was lifted and reported during the COMESA Twenty Ninth Meeting of the Intergovernmental Committee – December, 2010  
NTB-000-144 1.8. Import bans 2009-07-27 Zimbabwe: Ministry of Industry & Commerce South Africa Resolved
2011-03-04
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Complaint: An import ban has been put in place for poultry products  
Resolution status note: Zimbabwe reported that the ban has since been lifted on poultry and its products.  
NTB-000-143 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-03-04
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Complaint: Zimbabwe imposes import restrictions on flour  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of flour .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-195 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Zimbabwe: Zimbabwe Revenue Authority Zimbabwe Resolved
2011-03-01
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Complaint: Valuation of goods is done by senior Customs (ZIMRA) Officers who are not always available thus causing further delays.  
Resolution status note: Zimbabwe reported that an office specifically dealing with valuation matters is now in place at Beitbridge and is headed by a senior officer.  
NTB-000-194 2.2. Arbitrary customs classification 2009-07-27 Zimbabwe: Ministry of Industry & Commerce Zimbabwe Resolved
2011-03-01
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Complaint: The Zimbabwe tariff regime has a wide dispersion of import duty rates across the harmonised System. Zimbabwe Revenue Authority (ZIMRA) and importers are often engaged in disputes over which tariff code to classify certain commodities. Where two tariff codes appear similar, ZIMRA officials would want to maximize revenue and classify commodities according the high revenue earning tariff. At the same time, importers classify commodities according to the lowest tariff rates in order to minimize costs. These tariff classification disputes act as a non tariff barrier which can delay the clearing of goods. Valuation of goods is done by senior Customs (ZIMRA) Officers who are not always available thus causing further delays.  
Resolution status note: Zimbabwe reported that Clear tariff resolution structures are in place. These start from station level up to National level. Importers of goods may escalate the disputes to Fiscal courts and ZIMRA may also seek the assistance of WCO tariff rulings.  
NTB-000-248 1.14. Lack of coordination between government institutions 2009-09-08 Namibia: Ministry of Trade Namibia Resolved
2011-02-08
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Complaint: In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on imports of fuel from RSA.  
Resolution status note: This NTB has been resolved  
NTB-000-238 7.6. Lack of information on procedures (or changes thereof) 2009-08-13 SADC Mozambique Resolved
2011-02-06
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Complaint: Mozambique is experiencing difficulties using the NTBs online reporting system because it does not have a portuguese version. It is not enough to translate the user guide because users need to intract with the system itself. The secretariat should urgently look into this issue to enable Portuguese speaking countries to utilise the system.  
Resolution status note: Website has been translated into French and Portuguese languages  
NTB-000-062 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-22 Zambia: Ministry of Transport Zimbabwe Resolved
2011-02-05
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Complaint: Zambia is now demanding a carbon tax of US$40 per trip instead of the previously charged US$40 per annum.  
Resolution status note: Zambia does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires.  
NTB-000-317 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country  
Resolution status note: Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.  
NTB-000-190 7.9. Inadequate trade related infrastructure
Policy/Regulatory
2009-07-27 SADC Malawi Resolved
2011-01-10
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Complaint: Inconsistency of road traffic laws, and their application in SADC.  
Resolution status note: Botswana reported that ahe is in the process of harmonizing traffic laws with SADC traffic laws; however, there are some traffic laws that have been harmonized e.g. road signs etc.  
NTB-000-115 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-26 Botswana: Ministry of Transport South Africa Resolved
2011-01-10
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Complaint: Botswana charges very high road levies.  
Resolution status note: Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.  
NTB-000-104 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Botswana: Ministry of Agriculture South Africa Resolved
2011-01-10
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Complaint: Botswana imposed 15% levy on wheat imports  
Resolution status note: Botswana advised that she does not impose levy on wheat imports.  
NTB-000-323 2.12. Lack of capacity of Customs officers
Policy/Regulatory
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: Lack of training of new customs recruits  
Resolution status note: The Recs have embarked on capacity building for memberstates under the trade facilitation programme  
NTB-000-344 7.8. Consular and Immigration Issues 2009-12-18 South Africa: Ministry of Transport Zambia Resolved
2011-01-07
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Complaint: South Africa trucks with Zimbabwean and Zambian drivers are being impounded and at times foreign drivers get fined by the South African Cross Border Transport Agency for not possessing South African Professional Driving Permits disregarding section 32(3) of the National Road Traffic Act (Act No. 93 of 1996) which stipulates that "any document , serving a purpose similar to that of a professional driving permit issued by a competent authority , be deemed to be a professional driving permit".

This has been a serious issue for many years and rears its head every now and then. (
 
Resolution status note: South Africa reported that Zimbabwean driving a Zimbabwean registered vehicle only need to produce a credit card metal licence with a category for the Public drivers for heavy vehicles marked '2', endorsement of medical certificate and expiry date at the back of the licence.
Drivers driving a vehicle not registered in Zimbabwe should produce an A5 size white booklet type licence, International driving permit equivalent of a Proffessional Driving Permit in South Africa issued by Automobile association of Zimbabwe. An AA stamp indicating category for heavy vehicle will be displayed on the right handside of the document.
Zambian public drivers licences are similar to those of South Africa issued with a C1 to EC category of licences with endorsement (PrDP) .However the Zambian driving licences have 'P', which means passengers and 'G' indicating goods and th expiry date next to these categories

 
NTB-000-307 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts  
Resolution status note: DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements  
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