Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 881 to 900 of 912

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-223	5.1. Quantitative restrictions	2009-07-28	Zambia: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	Restricted importation of fruits and vegetables
Resolution status note:	Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements.
NTB-000-225	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-28	Zambia: Zambia Revenue Authority	Zambia	Resolved 2010-11-22	View
Complaint:	An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit.
Resolution status note:	Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered
NTB-000-272	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow.
Resolution status note:	Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation
NTB-000-285	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol
NTB-000-286	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-287	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of pasta under the SADC Trade Protocol.
Resolution status note:	Zambia reported that Zambia is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-101	1.2. Government monopoly in export/import	2009-07-26	Zimbabwe: Ministry of Agriculture	South Africa	Resolved 2010-11-22	View
Complaint:	Zimbabwe has single marketing channel for basic commodities.
Resolution status note:	Zimbabwe reported that this is no longer obtaining.
NTB-000-365	2.8. Lengthy and costly customs clearance procedures	2010-02-10	Zambia: Matumbo and Chinsali	Zambia	Resolved 2010-07-30	View
Complaint:	Inland Zambia State Police request for customs documents at Road Blocks (Matumbo, Chinsali) creating unnecessary delays.
Resolution status note:	Zambia reported that it’s a requirement for security purposes, which applies to both locals and international road users.
NTB-000-171	2.3. Issues related to the rules of origin	2009-07-27	Zimbabwe: Ministry of Trade	Malawi	Resolved 2010-07-30	View
Complaint:	Rice has been turned back from Zimbabwe according to allegations of misuse on Rules of Origin.
NTB-000-200	5.1. Quantitative restrictions	2009-07-27	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Licences for importing cooking oil are only issued in times of shortages.
Resolution status note:	Zimbabwe reported that trade in cooking oil has been liberalised. This requirement is no longer obtaining.
NTB-000-210	7.6. Lack of information on procedures (or changes thereof)	2009-07-27	Zimbabwe: Ministry of Agriculture	Zimbabwe	Resolved 2010-07-30	View
Complaint:	There is no formal dissemination of information as to which agricultural products require permits. Importers are thus caught unaware and spend time processing documents required.
Resolution status note:	Zimbabwe reported that the Ministry of Agriculture, Mechanisation and Irrigation Development is currently working on finalising their website on which such information can be accessed. Also a brochure containing such information is currently being worked on. The Permits office offers advice to clients on walk in basis.
NTB-000-215	2.4. Import licensing	2009-07-27	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Cooking oil can only be exported after obtaining a license from the Ministry of Industry and International trade
NTB-000-377	2.3. Issues related to the rules of origin	2010-02-10	Zimbabwe: Ministry of Trade	Zimbabwe	Resolved 2010-07-30	View
Complaint:	Small traders are denied certificates of origin by producers of products in cases where declarations by producers have to be given. ZIMRA has put in place a law where such declarations are denied which is against the protocol provisions
Resolution status note:	Zimbabwe reported that ZIMRA does issue certificates of origin. All certificates that are presented to ZIMRA for processing and the goods do meet the origin criteria are processed.
NTB-000-146	1.8. Import bans	2009-07-27	Rwanda: Ministry of Agriculture	Rwanda	Resolved 2010-07-30	View
Complaint:	An import ban on wheat flour has been imposed
Resolution status note:	Rwanda reported that the issue was resolved internally
NTB-000-309	5.3. Export taxes Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of Trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	Export duty is levied on timber.
NTB-000-311	8.7. Costly Road user charges /fees Policy/Regulatory	2009-09-09	Democratic Republic of the Congo: Ministry of trade	Democratic Republic of the Congo	Resolved 2010-07-30	View
Complaint:	High road charges and transport costs for exporters
NTB-000-120	2.8. Lengthy and costly customs clearance procedures	2009-07-26	Seychelles: Ministry of Trade	Seychelles	Resolved 2010-07-29	View
Complaint:	The administrative procedures for issuing import licences require improved efficiency
Resolution status note:	Seychelles reported that Infrastructural and human resources limitations being addressed
NTB-000-339	2.13. Issues related to Pre-Shipment Inspections Policy/Regulatory	2009-12-10	Mozambique: Mozambique Customs	Mozambique	Resolved 2010-07-28	View
Complaint:	Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time.
NTB-000-329	2.13. Issues related to Pre-Shipment Inspections	2009-09-09	Eswatini: Customs	Eswatini	Resolved 2010-07-28	View
Complaint:	Swaziland borders are seriously understaffed and there is to control smuggling.
Resolution status note:	Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.
NTB-000-332	2.3. Issues related to the rules of origin	2009-09-09	Eswatini: Customs	Eswatini	Resolved 2010-07-28	View
Complaint:	Delays have been experienced in the issuing Certificates of Origin
Resolution status note:	Swaziland reported that Customs Department issues certificates of origin for exports destined to US through AGOA and EU through Euro 1. The Trade Promotion Unit issues certificates for SADC and COMESA. Therefore there is need for clarity on which of these institutions is causing delays.

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