Complaint

Complaint number
NTB-000-417  
NTB Type
7.5. Lengthy procedures  
Complaint
Small cross border traders who wish to register for a Taxpayer Identification Number (TPIN) are delayed for at least a day while waiting for that number to activated to enable them to be exempted from paying Advance Income Tax (AIT).  
Status note
At the 9th meeting of the SADC Sub-committee on trade facilitation , Zambia reported that Zambia Revenue Authority effected the mandatory use of the Tax Payer Identification Number (TPIN) on ASYCUDA with effect from 1st January 2011. TPNs are issued once and are valid for life to both individuals and registered companies. Issuance of TPINs has been decentralized and can be completed within a day. Only 2 of the 15 stations/borders are not connected to the fibre optic linking the ASYCUDA but these can still communicate with assistance from Head Quarters and other stations. Taxpayers are encouraged to obtain TPINs in advance before importing goods.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zambia: Mwami (Border post)  
Reporting Country or Region
Zambia  
Country specific trade issue
No  
Date of incident
2011-04-01  
Status
Resolved  
Date of resolution
2011-07-28  
Product Description
Service delivery


 
Total value
ZK5.00  
Date reported
2011-04-17 16:38  
Modified
2011-07-28 23:22