| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-188 |
7.10. Other |
2009-07-27 |
Mozambique: Ministry of Transport |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
risk of robbery and theft along the way, particularly in Mozambique |
|
|
Resolution status note:
|
Malawi and Mozambique reported that the complaint is too general and cannot be processed any further. In the absence of additional information, the complaint is therefore considered resolved. |
|
|
NTB-000-340 |
2.13. Issues related to Pre-Shipment Inspections |
2009-12-10 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time. |
|
|
NTB-000-131 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-26 |
Mozambique: Other Mozambique |
Eswatini |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Mozambique customs rules vary, causing long delays at the borders. |
|
|
Resolution status note:
|
Mozambique reported that all the Mozambican borders rules and procedures are already harmonized and standardized within the SADC Regional Integration and the World Customs Organization (WCO), the rules applied in Mozambique border are consistent with procedures used at Swaziland border and SADC countries. |
|
|
NTB-000-180 |
7.9. Inadequate trade related infrastructure
Policy/Regulatory |
2009-07-27 |
Mozambique: Beira Port |
Malawi |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Beira & Nacala are the main ports for imports/export goods, which are currently overworked. Lack of institutional support. |
|
|
Resolution status note:
|
Mozambique reported that this is not a barrier because Mozambique has three big ports fully operational. The Maputo port being the main one. In March the Single Window Project will become operational at the Maputo Port, to help reduce the time required for customs clearance |
|
|
NTB-000-095 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-26 |
Mozambique: Mozambique Revenue Authority |
Mauritius |
Resolved
2010-11-10 |
View |
|
Complaint:
|
Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods. |
|
|
Resolution status note:
|
Mozambique reported that the question does not constitute a nontariff barrier, the Customs following a procedure laid that allows the granting of early release upon bail in a maximum of 72 hours. Eventually may be delays in the clearing process, in that case is not the customs responsibility but the Clearing Agent. |
|
|
NTB-000-095 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-26 |
Mozambique: Mozambique Revenue Authority |
Mauritius |
Resolved
2010-11-10 |
View |
|
Complaint:
|
Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods. |
|
|
Resolution status note:
|
Complaint was resolved |
|
|
NTB-000-342 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Alfandegas and SARs are taking too long to verify origin of imported Rajah Medium curry powder after Alfandegas queried origin in September 2009.The importers have to pay deposits and authorisation to get the pay the deposit takes up to 22 days thereby increasing standing time at Frigo from an average of two days to as high as 22 days for some loads. The delay has costed the importers since Rajah curry risks insect infection while at Frigo. |
|
|
Resolution status note:
|
Mozambique reported that the process of verification takes maximum 24hrs on the Mozambique side. However, clearing agents appointed by importers delay in submitting required information hence the delays. |
|
|
NTB-000-218 |
2.10. Inadequate or unreasonable customs procedures and charges
Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Trade |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments |
|
|
Resolution status note:
|
Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty |
|
|
NTB-000-341 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Ministry of Health |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Importers of Medicine experience serious clearance delays because pre -inspection certificate is issued on time. |
|
|
Resolution status note:
|
Mozambique reported that the obligation of pre- inspection in medicine import is not a NTB, because the medicine are listed as positive range of products whose the import process requires pre-shipment inspection and a permit from the Ministry of Health |
|
|
NTB-000-326 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-09-09 |
Mozambique: Mozambique Revenue Authority |
Eswatini |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Mozambique customs charges can be as high as 200% of the value of goods transported |
|
|
Resolution status note:
|
Reporting country could not verify the complaint hence it was deemed resolved until a specific report is made. |
|
|
NTB-000-325 |
7.8. Consular and Immigration Issues |
2009-09-09 |
Mozambique: Ministry of Home Affairs |
Eswatini |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Mozambique requires visas for swaziland business people |
|
|
NTB-000-206 |
1.1. Export subsidies
A82: Testing requirement |
2009-07-27 |
Mozambique: Mozambique Bureau of Standards |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Delays in obtaining approval of test reports |
|
|
Resolution status note:
|
Mozambique reported that , in Mozambique there are many laboratories with the specific subject to deal with such tests and under the various Ministries as well the Universities. |
|
|
NTB-000-203 |
7.6. Lack of information on procedures (or changes thereof) |
2009-07-27 |
Mozambique: Mozambique Bureau of Standards |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Difficulty in getting copies of relevant Standards |
|
|
Resolution status note:
|
Mozambique reported that the question reported that INNOQ ( Mozambique national Institute of standards) there are many many – Brochures for the relevant standards |
|
|
NTB-000-193 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Transport |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
High cost of transportation. Nearly two-thirds of the exported product is transported by the long route of road and rail to Durban, rather than the less expensive route via rail to Nacala, Mozambique. The savings from use of the closer port would be as much as 7-10 percent of total cost |
|
|
Resolution status note:
|
The corridors issues is being adressed thorugh the Regional trade facilitation programme. Th eissues are therfore being attended to in the overall regional infrastructure developement programme |
|
|
NTB-000-191 |
7.9. Inadequate trade related infrastructure |
2009-07-27 |
Mozambique: Ministry of Transport |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Logistical bottlenecks along the Nacala and Beira rail routes have resulted in nearly 60% of Malawi's tobacco exports being sent overland to the more distant port of Durban.Nacala and Beira routes relatively expensive and inefficient. |
|
|
Resolution status note:
|
This is a general complaint which Malawi could not folow up due to lack of specific information. |
|
|
NTB-000-197 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-27 |
Mozambique: Delegação Aduaneira de Machipanda (Rail) |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Zimbabwean exporters take longer to clear products at the Mozambique/Zimbabwe border. This is affecting particularly exports of fresh milk. This has limited Zimbabweans to exporting products that have a long shelf life into that country. |
|
|
Resolution status note:
|
Mozambique reported that there are proper procedures for speedy clearance of fresh products, which ensure timely customs clearance and without damage to the economic operators. We will try to ascertain the situation and creating conditions that this does not happen again |
|
|
NTB-000-343 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Alfandegas and SARS are delaying verification of rules of origin for Sunlight dish washing liquid made in South Africa costing the importer as they have to pay deposit to Alfandegas since September 2009. The delays in authorizations for payment of deposits has cost the company as they have to pay demurage charges for tyransporters , increased parking fees at Frigo to wait as much as up 22days to get authorization |
|
|
Resolution status note:
|
Mozambique reported that once discrepancy in the certificate of origin, is noted, the freight forwarder completes questionnaire for clarification. If the doubt prevails the importer must pay surety while verification is done to determine origin to qualify for preferential treatment. Qualifying goods are released but
Process remains open until confirmation by DRO if the goods meet the conditions necessary to benefit from preferential treatment.
Inefficiency of the freight forwarder in answering the questionnaire and follow the subsequent steps contribute to delays. Timely processing takes no more than 72 hours to be released early by the surety. |
|
|
NTB-000-384 |
7.9. Inadequate trade related infrastructure |
2010-08-11 |
Mozambique: Tete Bridge |
Malawi |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Drivers crossing through Tete bridge take 2-3 days of waiting to cross in both directions of the route. |
|
|
Resolution status note:
|
At the 9th meeting of the SADC Sub-committee on trade facilitation, Mozambique reported that following completion of construction works, Tete bridge is now fully operational. There are no more delays at the Bridge since construction works have been completed |
|
|
NTB-000-390 |
2.10. Inadequate or unreasonable customs procedures and charges |
2011-02-14 |
Mozambique: Customs |
Mozambique |
Resolved
2011-09-29 |
View |
|
Complaint:
|
Specific types of packaging are required to export perishable items to the UK. The packaging materials are not available in Mozambique. They can be imported duty-free as long as the exact same number are re-exported. This is almost always impossible because a small percentage of packets always get damaged in the packing process. However if the exact same number of packets are not exported then the company is required to pay duty on the full number of packages imported, not only on the damaged ones which are not re-exported |
|
|
Resolution status note:
|
Mozambique explained that the temporary import of taras and other materials or equipments is legislated by article 28 of the decree 34/2009 of July 6th. For this process duty is not paid at the country entrance. Number 6 of the same article states the various guarantee terms to which such imports are subject. By rule, these must cover the revenue at risk from the damaged packaging and of those whose regularization may not have been justified by re exportation to the origin or definitive importation for local consumption.
In a meeting held between SADC Secretariat and Mozambique focal points, Mozambique reported that duty is only charged only on the damaged packages which are not re-exported. Any company experiencing further problems is advised to consult director of Customs. |
|
|
Products:
|
0703.10: Fresh or chilled onions and shallots |
|
|
NTB-000-391 |
7.4. Costly procedures |
2011-02-14 |
Mozambique: Ministry of Finance |
Mozambique |
Resolved
2011-09-29 |
View |
|
Complaint:
|
Withholding tax of 20% is charged on any payment made to a company not registered in Mozambique. Export of fresh produce to Europe by airfreight, or to South Africa by refrigerated road haulage cannot be carried out by any company registered in Mozambique. Therefore payment to service providers such as international airlines and road hauliers engaging in export of perishable goods to Europe or South Africa is subject to payment of 20% withholding tax. International airlines and road hauliers do not accept the deduction of this tax meaning the exporting company based in Mozambique must assume this as a cost, thus increasing the cost of export products, and reducing the margin made on exporting these products |
|
|
Resolution status note:
|
At the consultative meeting held between SADC Secretariat and Mozambique NTBs focal Points in Maputo on 19 September 2011, Mozambique reported that all compaines doing commercial business in the territory must be registered in that country. Foreign haulage companies wishing to participate in local business must therefore conform with legal requirements. |
|
|
Products:
|
0708.10: Fresh or chilled peas "Pisum sativum", shelled or unshelled |
|
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