Resolved complaints

Showing items 561 to 580 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-001-164 8.8. Issues related to transit 2024-04-26 Mozambique: Lesotho Resolved
2024-08-01
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Complaint: I was about to clear my stuff by the Border at Komatiport or Lebombo border post when the Police man of Mozambique by the name of Maphosa asked me to check my truck then asked for papers for the vehicle, my license, car insurance and important documents on my file, I gave him everything he wanted. He said I should clear my stuff and come back to him.
I went for clearing but then I was asked to bring truck papers and license, at that time Maphosa was no where to be found, I asked some police men about him but they said he is in Maputo and I have to go back to Maputo to fetch my things at the police station but never mentioning which police station should I go to, I had to leave all my goods at alfandegars storeroom which is renting even now.
I drove back to Lesotho without my license and some documents and luggages because the clearing could not be completed since the truck papers and my license were not available due to that Police officer.
 
Resolution status note: The driving licence has been returned to the owner.  
NTB-000-168 5.1. Quantitative restrictions 2009-07-27 Mauritius: Ministry of Trade Malawi Resolved
2012-03-30
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Complaint: Import restrictions on sugar  
Resolution status note: At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted  
NTB-000-102 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Mauritius: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Mauritius has single marketing channel for agricultural products  
Resolution status note: Mauritius reported that she is a net food importer and therefore state regulated agencies are necessary to coordinate food imports into that country for food security purposes  
NTB-000-141 5.3. Export taxes 2009-07-27 Mauritius: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Mauritius charges an export tax on sugar  
Resolution status note: Mauritius reported that taxes were eliminated in 2004  
NTB-000-153 1.1. Export subsidies
B41: TBT regulations on production processes
2009-07-27 Mauritius: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: Mauritius have refused to buy beer from Tanzania on TBT grounds  
Resolution status note: Mauritius reported that this is no longer obtaining  
NTB-000-038 2.3. Issues related to the rules of origin 2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: Kenya complained that Malawian Government require submission of Form 18 along with COMESA Certificate of Origin. On Form 18, exporter has to justify that value addition amounts to 51% contrary to the COMESA value addition requirement of 35%.  
Resolution status note: At their meeting eld on 29 August 2011, Kenya NMC reported that Kenya is no longer encountering this problem and are therefore happy to get it considered resolved.  
NTB-000-052 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2012-05-30
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Complaint: 25% excise duty on edible oils

Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
 
Resolution status note: At the NTBs SMS launch meeting hel on 09 April 2013, Malawi reported that this issue had been resolved and confirmed that Malawi chrges a duty of 20 percent which is is applied to both local and imported commodities hence its non discriminatory, therefore not an NTB.  
Products: 1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)  
NTB-000-052 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2008-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2012-05-30
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Complaint: 25% excise duty on edible oils

Kenya complained that Malawian Government charge 25% excise duty on imports of edible oils.
 
Resolution status note: Malawi reported that the excise tax was non- discriminatory  
Products: 1511.90: Palm oil and its fractions, whether or not refined (excl. chemically modified and crude)  
NTB-000-051 2.7. International taxes and charges levied on imports and other tariff measures 2004-12-22 Malawi: Malawi Revenue Authority Kenya Resolved
2011-07-28
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Complaint: 25% excise duty on laundry soap.

Kenya complained that Malawian Government charge 25% excise duty on imports of laundry soap.
 
Resolution status note: At their meeting held on 29 August 2011, Kenya NMC reported that consultations had taken place between the Ministers of Trade of the two coutries which resolved the matter.  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-172 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Malawi: Dedza Malawi Resolved
2016-08-24
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Complaint: cumbersome and bureaucratic delays encountered in the processing of documentation and clearing of goods at the border posts.  
Resolution status note: Malawi reported that she had established trade facilitation tools e.g. Development of OSBPs with Zambia,( Muchinji/Mwami) and Tanzania. Draft agreements have been Mozambique and Malawi were now awaiting Official signing at Ministerial level. Malawi has also developed a one stop Malawi Trade portal with all legal regulations and procedures for all institutions in Malawi that deal with trade in goods. All trade and business related forms and procedures for the respective institutions can be dowloaded from the trade portal.  
NTB-000-105 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-26 Malawi: Malawi Revenue Authority South Africa Resolved
2012-04-26
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Complaint: Malawi imposed 20%surcharge on all imports of chicken and eggs.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs, Malawi reported that they are still charging the 20% excise duty as indicated by the complainant. They indicated that this is in their regulation and there are no indications that the situation might change soon. South Africa pointed out that this is a NTB and Malawi should endeavour to remove it. SA also requested Malawi to upload the regulation on the NTB website as a comment to this complaint, and post the relevant regulation on the website under “notifications”. It was therefore resolved that this NTB be transferred to the section for Resolved NTBs of regulatory nature for further consideration since no action can be taken immediately.  
NTB-000-116 8.7. Costly Road user charges /fees 2009-07-26 Malawi: Ministry of Transport South Africa Resolved
2012-04-26
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Complaint: Malawi charges very high road leivies  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs,Malawi reported that it was difficult to get further information from the complainant as this was uploaded before the online system allowed complainants to provide their contact details. However, Malawi would consult with the Ministry of Transport to gather all the transport related charges and upload them on the NTB website, for transparency. It was resolved that this NTB could not be processed for now until such time South Africa provides adequate information on the complaint. In the meantime, the NTB would be considered resolved, until the agreed information is made available. South Africa requested that the NTB be transffered to the section for resolved NTBs of policy and regulatory nature since the regulations are in place in Malawi.  
NTB-000-167 7.9. Inadequate trade related infrastructure 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-07-22
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Complaint: Border delays including irregular border hours  
Resolution status note: Malawi reported that border operating hours are now harmonized and synchronized across borders in Malawi. Malawi now moving to 24hrs.  
NTB-000-174 1.1. Export subsidies
A82: Testing requirement
2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2012-04-26
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Complaint: Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.  
NTB-000-182 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Zimbabwe Resolved
2012-04-26
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Complaint: Restriction on importation of tobacco leaf from SADC countries  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi submitted that importation of tobacco was not restricted. As a matter of fact Malawi imports tobacco from Tanzania Zambia for processing at Malawi companies. The tobacco is re-exported after processing. The meeting was also informed that the companies buying tobacco in the region are the same.  
NTB-000-183 5.12. Export restraint arrangements 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-07-22
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Complaint: Export restraint on Unmanufactured tobacco  
Resolution status note: This is no longer obtaining  
NTB-000-100 1.3. State subsidies, procurement, trading, state ownership 2009-07-26 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi practices state trading for tea, basic commodities, and tobacco  
Resolution status note: Malawi reported that the economy was liberalized in the late 1980s. Government only enforces regulation and legislation to facilitate smooth market operations.  
NTB-000-139 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imported wheat  
Resolution status note: Malawi reported that there is no quantitative control of wheat  
NTB-000-140 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imports of wheat products  
Resolution status note: Malawi reported that there is no quantitative control of wheat products  
NTB-000-169 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Preshipment Inspection requirement for all imports over the value of US$2000  
Resolution status note: Malawi reported that Pre Shipment Inspection programme was phased out in 2007  
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