Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 461 to 480 of 883

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-264	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.
Resolution status note:	Namibia reported that an export permit but not a license is required for controlled products only
NTB-000-265	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	General export licences and permits issued for all non SACU exports are processed by hand. There is no interface between the MTI permit system and ASYCUDA. The system is unpredictable with ever changing procedures as per the SACU agreement's Jacobsens' Index. The IEM requirements are not widely known, especially among incidental traders. There is limited capacity at MTI to handle and process the import and export permits. At present only one official is handling the permits. HS codes need to be obtained from Customs and Excise since MTI is not equiped to assist in this.
Resolution status note:	Namibia reported that the system determines the change in the rate of duties but not procedures due to economic and policy considerations. Information leaflets on IEM are readily available at the Customs information centre and more will be available at MTI.
NTB-000-266	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The following stringent conditions stringent and cumbersome conditions are applied on the re-export (in bond mainly to Angola) of controlled petroleum products subject to permit: a) A trade permit obtained from MTI a copy of which is to be supplied to the ministry. B) The oil company involved and prices qouted shall be reviewed in writing in MTI. c) Prices shall include all basic purchase costs
Resolution status note:	Namibia reported that this information is required for the Government to determine the amount of tax to be paid by the exporting company and for Custom and excise levies
NTB-000-084	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on UHT milk
Resolution status note:	South Africa reported that , according to the tariff book, the applied tariff rate for SACU/SADC countries for this product is zero.
NTB-000-085	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on imports of pasta
Resolution status note:	South Africa reported that all tariffs applied by SA to SADC countries have been agreed to on the SADC Protocol on Trade, According to the tariff book, this product is traded free under
NTB-000-086	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa applying a levy on imports of sorgum
Resolution status note:	South Africa reported that, according to the tariff book this product is traded free under SADC, for SACU, a tariff of 3% /kg is charged. .This has been discussed by SACU Member Countries, again this complaint does relate to NTBs,
NTB-000-260	2.10. Inadequate or unreasonable customs procedures and charges	2009-09-08	South Africa: SARS	Namibia	Resolved 2010-11-22	View
Complaint:	Namibia's ASYCUDA system allows for direct inputs by both local and foreign traders and communicates well with customs clearance system used in the region (mostly ASYCUDA). South Africa has, years after Botswana and Namibia introduced it, introduced the SAD500(Single Administrative Document) for customs clearance system yet does not allow for direct input by traders/ freight forwarders not registered in South Africa into its system ( not ASYCUDA).
Resolution status note:	South Africa reported that Single Administrative Document (SAD) has been introduced to make the clearance of goods easier and more convenient for importers, exporters and cross-border traders on 01 October 2006. The SAD complies with international best practices and Customs standards; with similar documents having been introduced throughout the world
NTB-000-281	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.
Resolution status note:	South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and conditions of permits and other authorisations issued in terms of that legislation. For more information please contact: Marine and Coastal Management, Department of Environmental Affairs and Tourism Tel: 021 402 3911 Fax: 021 402 3367
NTB-000-272	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow.
Resolution status note:	Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation
NTB-000-285	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol
NTB-000-286	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol.
Resolution status note:	Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-287	2.7. International taxes and charges levied on imports and other tariff measures	2009-09-08	Zambia: Other Zambia	Namibia	Resolved 2010-11-22	View
Complaint:	The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of pasta under the SADC Trade Protocol.
Resolution status note:	Zambia reported that Zambia is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.
NTB-000-953	7.4. Costly procedures	2020-04-11		Namibia	Resolved 2026-02-18	View
Complaint:	At Katima Mulilo border post between the Republic of Namibia and the Republic of Zambia, Zambian Authorities/ Command centres, specifically the Zambia Police Service and the Ministry of Health Officials stationed at Katima Mulilo border post from the Provincial Administration in Western Province tasked to screen truck drivers at the border post, are charging Namibian transporters and truck drivers to meet logistical costs of escorting their respective quarantined truck drivers to Kazungula, Livingstone, Lusaka and Kasumbalesa transits especially perishables and other essential commodities such as medicines, clearly at variance with World Customs Organisation (WCO) and World Trade Organisation (WTO) Protocols on Trade, destined for the Republic of Zambia and the Democratic Republic of Congo via the Walvis Bay - Ndola - Lubumbashi Development Corridor (Namibia, Zambia, DRC). In the Republic of Zambia and other SADC Member states, and in line with World Health Organisation (WHO) Public Health Protocols, screening, testing and quarantining of truck drivers for covid - 19 are State operations and are at variance with the agreed SADC Guidelines on Harmonisation and Facilitation of Cross Border Transport Operations during the covid - 19 outbreak. This is an added cost of doing business, unnecessary cross border delays without prior notification to transporters and a Non - Tariff Barrier to Trade. This is unprecedented, Namibian transporters are being charged as much as K800 for each Police Officer for at least 3 days and each convoy of trucks has at least 3 Police officers. The cost is meant to cover lodging and subsistence allowance for the officers. This is an encumbrance to trade, against the SADC Guidelines on movement of goods and services in the region amid covid - 19 and adds to the cost of doing business, against WCO, WTO, and WHO best practices on global trade facilitation and Public Health.
Resolution status note:	Based on the update provided above, the complaint can be considered as resolved.
NTB-000-349	6.2. Administrative fees	2010-02-10	South Africa: Ministry of Transport	Mozambique	Resolved 2011-03-09	View
Complaint:	South Africa charges on refrigerated trucks that come to pick bananas from Mozambique are too high
Resolution status note:	South Africa reported that this is no longer existing
NTB-000-339	2.13. Issues related to Pre-Shipment Inspections Policy/Regulatory	2009-12-10	Mozambique: Mozambique Customs	Mozambique	Resolved 2010-07-28	View
Complaint:	Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time.
NTB-000-350	7.6. Lack of information on procedures (or changes thereof)	2010-02-10	Mozambique: Ministry of Trade	Mozambique	Resolved 2011-06-08	View
Complaint:	Mozambique private sector do not have information regarding tariffs obtaining in the SADC FTA. They are also not conversant with the SADC certificate of origin
Resolution status note:	Mozambique, reported that there exists a confederation of association of the private sector (CTA) in which there is a working group that deals with customs matters, which participates in all meetings and events related to the subject.
NTB-000-238	7.6. Lack of information on procedures (or changes thereof)	2009-08-13	SADC	Mozambique	Resolved 2011-02-06	View
Complaint:	Mozambique is experiencing difficulties using the NTBs online reporting system because it does not have a portuguese version. It is not enough to translate the user guide because users need to intract with the system itself. The secretariat should urgently look into this issue to enable Portuguese speaking countries to utilise the system.
Resolution status note:	Website has been translated into French and Portuguese languages
NTB-000-341	2.3. Issues related to the rules of origin	2009-12-11	Mozambique: Ministry of Health	Mozambique	Resolved 2010-11-22	View
Complaint:	Importers of Medicine experience serious clearance delays because pre -inspection certificate is issued on time.
Resolution status note:	Mozambique reported that the obligation of pre- inspection in medicine import is not a NTB, because the medicine are listed as positive range of products whose the import process requires pre-shipment inspection and a permit from the Ministry of Health
NTB-000-342	2.3. Issues related to the rules of origin	2009-12-11	Mozambique: Mozambique Revenue Authority	Mozambique	Resolved 2010-11-22	View
Complaint:	Alfandegas and SARs are taking too long to verify origin of imported Rajah Medium curry powder after Alfandegas queried origin in September 2009.The importers have to pay deposits and authorisation to get the pay the deposit takes up to 22 days thereby increasing standing time at Frigo from an average of two days to as high as 22 days for some loads. The delay has costed the importers since Rajah curry risks insect infection while at Frigo.
Resolution status note:	Mozambique reported that the process of verification takes maximum 24hrs on the Mozambique side. However, clearing agents appointed by importers delay in submitting required information hence the delays.
NTB-000-343	2.3. Issues related to the rules of origin	2009-12-11	Mozambique: Mozambique Revenue Authority	Mozambique	Resolved 2010-11-22	View
Complaint:	Alfandegas and SARS are delaying verification of rules of origin for Sunlight dish washing liquid made in South Africa costing the importer as they have to pay deposit to Alfandegas since September 2009. The delays in authorizations for payment of deposits has cost the company as they have to pay demurage charges for tyransporters , increased parking fees at Frigo to wait as much as up 22days to get authorization
Resolution status note:	Mozambique reported that once discrepancy in the certificate of origin, is noted, the freight forwarder completes questionnaire for clarification. If the doubt prevails the importer must pay surety while verification is done to determine origin to qualify for preferential treatment. Qualifying goods are released but Process remains open until confirmation by DRO if the goods meet the conditions necessary to benefit from preferential treatment. Inefficiency of the freight forwarder in answering the questionnaire and follow the subsequent steps contribute to delays. Timely processing takes no more than 72 hours to be released early by the surety.

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