Complaint

Complaint number
NTB-000-419  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
Perishable goods for export (cheese) are being held up for several hours despite documents having been pre-cleared, due to key staff (in this case the director) being absent from their posts  
Status note
At the consultative meeting between SADC secretariat and Mozambique Focal p[oints, on 19 September 2011, Mozambique reported that the customs desk is always manned. In the absence of information on a specific case, this issue is considered resolved.  
Progress update note
Awaiting response from imposing country  
Policy or regulatory NTB
No 
Location
Mozambique: Delegação Aduaneira de Machipanda (Road) (Border post)  
Reporting Country or Region
Mozambique  
Country specific trade issue
No  
Date of incident
2011-04-20  
Status
Resolved  
Date of resolution
2011-09-29  
Product Description
Perishable items


 
Total value
0  
Date reported
2011-04-20 10:11  
Modified
2011-09-29 12:24