Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 421 to 440 of 883

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-121	2.8. Lengthy and costly customs clearance procedures	2009-07-26	Seychelles: Customs	Eswatini	Resolved 2011-06-03	View
Complaint:	There is total lack of consistency in the application of customs procedures at all clearing offices.
Resolution status note:	Seychelles reportd that the situation has much improved with ASYCUDA++
NTB-000-122	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Seychelles: Customs	Seychelles	Resolved 2011-06-03	View
Complaint:	Seychelles has recently imposed a levy on imports of pork and poultry products into that country
Resolution status note:	Seychelles reported that this is no longer the case
NTB-000-118	1.3. State subsidies, procurement, trading, state ownership	2009-07-26	Seychelles: Seychelles Marketing Board	Seychelles	Resolved 2010-11-22	View
Complaint:	The State participates in trading through the Seychelles marketing Board. The State Trading Company has an unfair competitive advantage over private traders.
Resolution status note:	Seychelles reported that SMB no longer in existence. Successor company STC privatised.
NTB-000-119	2.8. Lengthy and costly customs clearance procedures	2009-07-26	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	Lengthy clearing processes at the Seychelles ports.
Resolution status note:	Seychelles reported that, with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion Need to confirm current situation
NTB-000-123	7.9. Inadequate trade related infrastructure	2009-07-26	Seychelles: Other Seychelles	South Africa	Resolved 2010-11-22	View
Complaint:	Inadequate cold room facilities at ports
Resolution status note:	Seychelles reported that having adequate cold storage facility at airport and sea port is considered one future area of development.
NTB-000-125	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-07-26	Seychelles: Port Victoria	South Africa	Resolved 2010-11-22	View
Complaint:	Some businesses complained that port handling facilities at the ports are unable to handle containers that exceed 6methers (20ft) thereby limiting exporters in implementing the most cost effective way of transporting their products.
Resolution status note:	Seychelles reported that a new plan for handling of containers has been designed and is expected to ease the current burden in the handling of containers; however it is not too clear when the renovation project will kick start.
NTB-000-314	2.8. Lengthy and costly customs clearance procedures	2009-09-09	Seychelles: Port Victoria	Seychelles	Resolved 2010-11-22	View
Complaint:	The clearing process is somewhat lengthy, and bureaucratic as appointments have to be made to clear goods
Resolution status note:	Seychelles reported that with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion at the port as handling capacity are limited. Need to confirm current situation.
NTB-000-315	2.4. Import licensing	2009-09-09	Seychelles: Ministry of Trade	Seychelles	Resolved 2010-11-22	View
Complaint:	Administrative procedures for the import licensing system require improved efficiency
Resolution status note:	Seychelles reported that import licences are not required for the vast majority of products
NTB-000-316	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-09	Seychelles: Port Victoria	Eswatini	Resolved 2010-11-22	View
Complaint:	There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles
Resolution status note:	Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures
NTB-000-318	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on pork imports
Resolution status note:	Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-319	6.5. Variable levies	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	A levy has been introduced on poultry imports
Resolution status note:	Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports.
NTB-000-320	5.7. Minimum import price limits	2009-09-09	Seychelles: Other Seychelles	Seychelles	Resolved 2010-11-22	View
Complaint:	There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up
Resolution status note:	Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items.
NTB-000-322	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-09-09	Seychelles: Victoria International Airport	Seychelles	Resolved 2010-11-22	View
Complaint:	Inadequate cold room facilities at airports.
Resolution status note:	Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development
NTB-000-872	2.3. Issues related to the rules of origin	2017-05-05	Seychelles: TRA	Kenya	Resolved 2018-05-16	View
Complaint:	Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania.
Resolution status note:	During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows: i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018. ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018. The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles. Tanzania reported that the issue was resolved by the CoC.
NTB-000-344	7.8. Consular and Immigration Issues	2009-12-18	South Africa: Ministry of Transport	Zambia	Resolved 2011-01-07	View
Complaint:	South Africa trucks with Zimbabwean and Zambian drivers are being impounded and at times foreign drivers get fined by the South African Cross Border Transport Agency for not possessing South African Professional Driving Permits disregarding section 32(3) of the National Road Traffic Act (Act No. 93 of 1996) which stipulates that "any document , serving a purpose similar to that of a professional driving permit issued by a competent authority , be deemed to be a professional driving permit". This has been a serious issue for many years and rears its head every now and then. (
Resolution status note:	South Africa reported that Zimbabwean driving a Zimbabwean registered vehicle only need to produce a credit card metal licence with a category for the Public drivers for heavy vehicles marked '2', endorsement of medical certificate and expiry date at the back of the licence. Drivers driving a vehicle not registered in Zimbabwe should produce an A5 size white booklet type licence, International driving permit equivalent of a Proffessional Driving Permit in South Africa issued by Automobile association of Zimbabwe. An AA stamp indicating category for heavy vehicle will be displayed on the right handside of the document. Zambian public drivers licences are similar to those of South Africa issued with a C1 to EC category of licences with endorsement (PrDP) .However the Zambian driving licences have 'P', which means passengers and 'G' indicating goods and th expiry date next to these categories
NTB-000-088	2.6. Additional taxes and other charges	2009-07-23	South Africa: South African Revenue Services	Namibia	Resolved 2011-06-08	View
Complaint:	South Africa charging an import levy on beer
Resolution status note:	South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book)
NTB-000-090	2.8. Lengthy and costly customs clearance procedures	2009-07-26	South Africa: SouthAfrica Revenue Services	Mauritius	Resolved 2011-03-09	View
Complaint:	There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.
Resolution status note:	South Africa reported that this is no longer existing
NTB-000-090	2.8. Lengthy and costly customs clearance procedures	2009-07-26	South Africa: SouthAfrica Revenue Services	Mauritius	Resolved 2011-03-09	View
Complaint:	There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.
Resolution status note:	South Africa reported that this is no longer existing
NTB-000-090	2.8. Lengthy and costly customs clearance procedures	2009-07-26	South Africa: SouthAfrica Revenue Services	Mauritius	Resolved 2011-03-09	View
Complaint:	There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.
Resolution status note:	South Africa reported that this is no longer existing
NTB-000-091	2.3. Issues related to the rules of origin	2009-07-26	South Africa: SouthAfrica Revenue Services	Mauritius	Resolved 2011-03-09	View
Complaint:	South Africa is not accepting the certificate of origin for cake decorations from Mauritius.
Resolution status note:	South Africa reported that this is no longer existing

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