Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 381 to 400 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-268	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Revenue Authority	Namibia	Resolved 2010-12-01	View
Complaint:	Inspections, sealing/tagging of cargo cause major delays.
Resolution status note:	Recruitment of personnel in progress
NTB-000-279	5.6. Proportion restrictions of foreign to domestic goods (local content requirement) Policy/Regulatory	2009-09-08	Namibia: Ministry of Agriculture	Namibia	Resolved 2011-05-11	View
Complaint:	3% of the horticulture produce purchases in Namibia need to be locally sourced before any imports are allowed (as from October 2004)
Resolution status note:	Namibia explained that this is a trade measure and not NTB. The resolution is that only 25% of all horticulture produce has to be sourced in Namibia; however, this figure is determined by the industry themselves.
NTB-000-294	2.8. Lengthy and costly customs clearance procedures Policy/Regulatory	2009-09-08	Namibia: Walvsi Bay sea port	Namibia	Resolved 2010-12-01	View
Complaint:	Delays occur at Walvis Bay to get the required documentation out in time for the trucks to leave. It leads to the company paying demurrage/penalties for trucks standing idle
Resolution status note:	Recruitment of personnel in process
NTB-000-103	5.3. Export taxes	2009-07-26	Namibia: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia imposed export levies on live animals, hides and skins .
NTB-000-112	7.8. Consular and Immigration Issues	2009-07-26	Namibia: Ministry of Home Affairs	South Africa	Resolved 2010-11-22	View
Complaint:	Work permits are required from consultants and business representatives even for one day visits.
NTB-000-147	1.8. Import bans Policy/Regulatory	2009-07-27	Namibia: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia imposed an import ban on wheat flour
NTB-000-243	5.10. Prohibitions Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The importation of wheat flour into Namibia is prohibited.
Resolution status note:	Namibia reported that this measure is only allowed to protect local milling industry therefore not an NTB
NTB-000-251	7.6. Lack of information on procedures (or changes thereof)	2009-09-08	Namibia: Namibia Revenue Authority	Namibia	Resolved 2010-11-22	View
Complaint:	Customs documentation not stamped on export of pharmaceuticals to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT.
Resolution status note:	Namibia reported that, procedurally no parcels are allowed to leave the Border with out the accompanying documentation. The same procedures are expected to apply at the border of the receiving country otherwise the items cannot be cleared
NTB-000-258	6.2. Administrative fees Policy/Regulatory	2009-09-08	Namibia: Namibia Agronomic Board	Namibia	Resolved 2010-11-22	View
Complaint:	The Namibian Agronomic Board decided not to register agents for white maize imports anymore. The permit fee is now NAD51.00/permit and the permit is valid for a specific period (one month) only
Resolution status note:	Namibia reported that there is no need for agents for white maize imports. The permit fee of N$ 51.00 covers administrative costs only. Period of validation is one month because all imports are effected in one month. The import of maize and maize products from all 3rd parties is only regulated for the time the local harvest is not taken up by the local milling sector.
NTB-000-264	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	An export licence is required for all non-SACU SADC exports,even if product does not feature on the positive list. No general export licencing applies to SACU trade.
Resolution status note:	Namibia reported that an export permit but not a license is required for controlled products only
NTB-000-265	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	General export licences and permits issued for all non SACU exports are processed by hand. There is no interface between the MTI permit system and ASYCUDA. The system is unpredictable with ever changing procedures as per the SACU agreement's Jacobsens' Index. The IEM requirements are not widely known, especially among incidental traders. There is limited capacity at MTI to handle and process the import and export permits. At present only one official is handling the permits. HS codes need to be obtained from Customs and Excise since MTI is not equiped to assist in this.
Resolution status note:	Namibia reported that the system determines the change in the rate of duties but not procedures due to economic and policy considerations. Information leaflets on IEM are readily available at the Customs information centre and more will be available at MTI.
NTB-000-266	2.8. Lengthy and costly customs clearance procedures	2009-09-08	Namibia: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	The following stringent conditions stringent and cumbersome conditions are applied on the re-export (in bond mainly to Angola) of controlled petroleum products subject to permit: a) A trade permit obtained from MTI a copy of which is to be supplied to the ministry. B) The oil company involved and prices qouted shall be reviewed in writing in MTI. c) Prices shall include all basic purchase costs
Resolution status note:	Namibia reported that this information is required for the Government to determine the amount of tax to be paid by the exporting company and for Custom and excise levies
NTB-000-290	8.8. Issues related to transit	2009-09-08	Namibia: Namibia Revenue Authority	South Africa	Resolved 2010-11-22	View
Complaint:	Namibia requires provisional payments for all transit cargo through Namibia.
Resolution status note:	Namibia reported that the provisional payment is required to secure duties and taxes of the goods in transit that can be refunded upon submission of export documents by the exporter.
NTB-000-146	1.8. Import bans	2009-07-27	Rwanda: Ministry of Agriculture	Rwanda	Resolved 2010-07-30	View
Complaint:	An import ban on wheat flour has been imposed
Resolution status note:	Rwanda reported that the issue was resolved internally
NTB-000-039	2.3. Issues related to the rules of origin	2004-05-23	Rwanda: Ministry of Trade	Kenya	Resolved 2010-11-22	View
Complaint:	Kenya complained that the Authorities in Rwanda has denied market access of galvanized steel sheets.
Resolution status note:	Rwanda reported that issue was resolved through EAC
Products:	7301.10: Sheet piling of iron or steel, whether or not drilled, punched or made from assembled elements
NTB-000-277	5.3. Export taxes	2009-09-08	Rwanda: Ministry of Trade	Rwanda	Resolved 2011-10-27	View
Complaint:	Export levies of 15% is charged on unprocessed goat hides
Resolution status note:	Rwanda hs lifted the ban on exportation of raw hides and skins. However, the 5th EAC regional forum on NTBs held from 1-3 Septmber 2011 noted that the ban was appllied by all EAC countries with the aim to encourage value addition on raw hides towards export.
NTB-000-468	3.3. Standards disparities B6: Product identity requirement	2011-10-24	Rwanda: Akanyaru-Haut	Burundi	Resolved 2013-04-10	View
Complaint:	Burundian mineral water was denied entry into Rwanda on grounds that the water did not comply with Rwanda quality standards.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Rwanda reported that this NTB had been resolved by Burundi.
Products:	2201.10: Mineral waters and aerated waters, not containing added sugar, other sweetening matter or flavoured
NTB-000-580	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2013-04-17	Rwanda: Rusumo	Rwanda	Resolved 2014-07-02	View
Complaint:	Lack of parking facilities at Rusumo Border Post is creating congestion and clearance delays.
Resolution status note:	On 03 July 2014 FESARTA reported that there were initiatives to improve this border post and so the NTB is resolved.
NTB-000-644	2.3. Issues related to the rules of origin	2014-11-16	Rwanda: Rwanda Customs Authority and also in Majerwa	Egypt	Resolved 2016-08-24	View
Complaint:	We are importing Wheat flour from Egypt from one of the Biggest Flour mill and factory in Egypt. We have original Certificate of Origin and Comesa certificate. But they do not accept and put us import Duty. Before it is 100% Duty free. But now since september they are not accepting it. Egypt is part of Comesa and Good produced in Egypt and 100% Duty free. So why is wheat flour not accepted. Please help
Resolution status note:	During the 5th meeting of COMESA NTBs Focal Points, the two parties reported that the certificate of origin was now being recognised and therefore the NTB had been resolved.
Products:	1101: Wheat or meslin flour.
NTB-000-679	2.3. Issues related to the rules of origin Policy/Regulatory	2014-01-23	Rwanda: Rwanda Revenue Authority	Egypt	Resolved 2016-08-24	View
Complaint:	Rwanda doubts the originating status of wheat flour exported by Egypt
Resolution status note:	During the 5th Meeting of COMESA NTBs Focal Points held in Nairobi fro 23-25 August 2016, Egypt reported that the complainant had not been forth coming with additional information to facilitate consideration of this matter by the countries, In that regard, The two parties therefore decided that the matter be considered resolved .

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